Research Specialist

hace 3 semanas

Ciudad de México Bytecenture Consulting Sdn. Bhd. A tiempo completo

What's in it for you · Exposure to global-scale research initiatives across multiple markets. · Hands-on experience conducting user research, usability evaluation, and market studies. · Opportunities to collaborate with international teams and influence product decisions through research evidence. · Strengthening of research methodology, user operations, and research project management skills. Key Responsibilities: 1. Research Execution · Conduct qualitative and quantitative research (e.g., surveys, interviews, heuristic evaluation, usability testing). · Analyse user behaviour, identify key problems, and synthesise insights into clear research findings. · Prepare structured research reports and deliverables for stakeholders. 2. Research Operations · Recruit, screen, and manage research participants across local markets. · Schedule interviews, coordinate logistics, and manage user incentives. · Maintain research documentation, user databases, and study records. · Ensure all sensitive user information is censored and handled according to internal guidelines. 3. Cross-functional Collaboration · Work with global and regional teams to align research objectives and timelines. · Present research findings to product, design, and business stakeholders. · Translate research insights into actionable recommendations for product teams. Qualifications: · Bachelor's Degree in Human-Computer Interaction (HCI), Psychology, Marketing, Social Sciences, Design, Communications, Computer Science, or related fields with exposure to research methods. · Minimum 1 year of experience in user research, market research, research operations, or related domains. · Strong understanding of research methodologies (usability testing, heuristic evaluation, surveys, interviews). · Able to synthesize insights, identify problems, and communicate findings clearly. · Organized, adaptable, and comfortable managing multiple tasks in a fast-paced environment. · Native proficiency in the local language and good English (B2+), with the ability to handle sensitive information responsibly.

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