Warranty Handling Specialist for Motors and Drives
hace 3 semanas
Warranty Handling Specialist for Motors and Drives Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
The Warranty Handling Specialist is the first point of contact for after sales services customers of the Motion Division in Mexico. In this role and using your customer service skills and knowledge, you will aid the final customer to resolve any issues with ABB motors and drives.
Your responsibilities- Coordinate drives, motors, spare parts, service warranty claims from our customers.
- Enters orders using SAP ERP system for spare parts and products.
- Work closely with product management team to troubleshoot customer issues.
- Determine if equipment is still under warranty and recommend appropriate solution.
- Procure parts or products from ABB factories using Sales Force or Business Online.
- Coordinate field service technician to repair the equipment.
- Monitor costs and back charge factories when possible.
- Proactively inform the customer of the claim status.
- Maintain tracking system of all warranty claims and set KPIs.
- Have a strong understanding of all aspects of the Customer Service department, order handling, logistics, and order follow-up with the customers.
- Bachelor’s degree in Industrial, Mechanical Engineering or related.
- Minimum 3 to 5 years of experience in customer support.
- SAP experience and knowledge of motors and frequency converters is needed.
- An experience participating in improvement processes and process indicators is a plus.
- Ability to work in a fast-paced environment.
- Strong sense of urgency and ownership.
- Must be teamwork oriented, be ready to take initiatives, able to problem solve, information seeking and eager to lea.
- Fluent English is a must.
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website Work model: hybrid #LI-hybrid
#J-18808-Ljbffr-
Field Service Engineer for Drives
hace 4 semanas
San Luis Potosí, S.L.P., México ABB Schweiz AG A tiempo completoField Service Engineer for Drives Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
Quality Specialist
hace 4 semanas
San Luis Potosí, S.L.P., México ABB Schweiz AG A tiempo completoQuality Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...
-
Dimensional Engineer N6
hace 1 semana
San Luis Potosí, S.L.P., México General Motors A tiempo completoJob Description: Coordinates work share with other regional partners relative to creation and development of dimensional reports using Siemens Dimensional Planning & Validation (DPV) software. These reports are utilized to present data information for CMM, vision, handheld, and scanning inspection routines in a user-friendly manner and posted in the...
-
Finance Specialist Accounts Payable Temporary
hace 4 semanas
San Luis Potosí, S.L.P., México Hitachi Automotive Systems Americas, Inc. A tiempo completoFinance Specialist Accounts Payable Temporary page is loaded Finance Specialist Accounts Payable Temporary Apply locations San Luis Potosi, San Luis Potosí, Mexico time type Full time posted on Posted Yesterday job requisition id MX54886583 Location: San Luis Potosi, San Luis Potosí, Mexico Job ID: MX54886583 Date Posted: 2023-04-14 Company Name: ...
-
Procurement Specialist
hace 4 días
San Luis Potosí, S.L.P., México ABB Schweiz AG A tiempo completoProcurement Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...
-
IS Communication Content Specialist
hace 3 semanas
San Luis Potosí, S.L.P., México ABB Schweiz AG A tiempo completoIS Communication Content Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
Controlling and Planning Specialist
hace 4 semanas
San Luis Potosí, S.L.P., México Hitachi Vantara Corporation A tiempo completoDescription Mission Statement Build and contribute to the team within the Controlling Capability center serving the entire Finance & Controlling organization as a command center for CO module and Management Accounting activities on S4/HANA. The work requires engagement with Global Functions, BUs, and Hitachi central organization, to understand...
-
Controlling & Planning Specialist
hace 3 semanas
San Luis Potosí, S.L.P., México Tiger Text A tiempo completoDescription Mission : Finance Business Partners advise and support the business in areas related to future state financial performance including : Finance consulting and coaching. Providing forward looking financial insight on market conditions, competitors, and alternative business scenarios. Responsibilities Responsible for the activities in the...
-
Controlling & Planning Specialist
hace 2 semanas
San Luis Potosí, S.L.P., México Hitachi Vantara Corporation A tiempo completoDescription Mission: Finance Business Partners advise and support the business in areas related to future state financial performance including: Finance consulting and coaching. Providing forward looking financial insight on market conditions, competitors, and alternative business scenarios. Responsibilities Responsible for the activities in the...
-
General Accounting Specialist Temporary
hace 4 semanas
San Luis Potosí, S.L.P., México Hitachi Automotive Systems Americas, Inc. A tiempo completoJob Description Location: San Luis Potosi, San Luis Potosí, Mexico Job ID: R0040138 Date Posted: 2024-01-15 Company Name: HITACHI ENERGY MEXICO, S.A. DE C.V. Profession (Job Category): Finance Job Schedule: Full time Remote: No Funciones Apoyar la preparación general de los estados financieros mediante la ejecución precisa y oportuna realización...
-
Channel Marketing Specialist I
hace 2 semanas
San Luis Potosí, México Resideo A tiempo completoSupport the business by closely working with the sales and product management teams to drive business growth. You are responsible for the development and execution of deliverables to ensure success in achieving channel growth goals. You will work closely with all aspects of the business to gather product and channel insights. You will analyze and report...
-
Sales Order Support Specialist
hace 6 días
San Luis Potosí, México Bastian Solutions A tiempo completoJob OverviewThe Sales Order Support Specialist will have a pivotal role in ensuring smooth operations for US Teams while working remotely from Mexico. Responsibilities encompass a range of functional areas, such as accounting, customer service, and administrative support. In addition to aiding in order processing and addressing customer inquiries, the...
-
Sourcing and growth Project manager
hace 3 semanas
San Luis Potosí, S.L.P., México Mondelez International A tiempo completoSourcing and growth Project manager page is loaded Sourcing and growth Project manager Apply locations Salinas, Mexico Mexico (Remote) time type Full time posted on Posted 3 Days Ago job requisition id R-108137 Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride....
-
Trade & Transport Specialist
hace 4 semanas
San Luis Potosí, S.L.P., México ABB Schweiz AG A tiempo completoTrade & Transport Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Regional Sales Manager
hace 4 semanas
San Luis Potosí, S.L.P., México Tiger Text A tiempo completoTasks & Responsibilities Functional Managing, coordinating and controlling of the respective team (team meetings, annual appraisals, being the person of trust, giving feedback, etc.) Providing support to their team in customer support and customer acquisition activities (e.g. presentations for key accounts, etc) Ensuring that the Fronius values, strategy...
-
Controlling and Planning Analyst
hace 3 semanas
San Luis Potosí, San Luis Potosí, México Hitachi Careers A tiempo completoDescription Responsibilities: Responsible for performing of process activities in the process section (Division, Function, Country)Executes assigned tasks on time to ensure efficient service delivery; addresses open issues independently and supports resolution; identifies areas for improvement and recommends improvement solutions in the activity...
-
Testing & Laboratory Specialist
hace 4 semanas
San Luis Potosí, S.L.P., México ABB Schweiz AG A tiempo completoTesting & Laboratory Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Site Specialist
hace 2 semanas
San Luis Potosí, S.L.P., México ABB Schweiz AG A tiempo completoSite Specialist - Robotics Consumer Industries Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Site Specialist
hace 3 semanas
San Luis Potosí, S.L.P., México ABB Schweiz AG A tiempo completoSite Specialist - Robotics Automotive Industries Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Production Shopfloor IT Application Senior Specialist
hace 4 semanas
San Luis Potosí, México BMW Group A tiempo completoProduction Shopfloor IT Application Senior Specialist Complex systems demand careful maintenance. Ideally from people whose good ideas and enthusiasm can truly shine in a supportive work environment. Because people like this make IT unique, smart and ready for the future. Without IT, the innovative power of the BMW Group would not exist. We want this to...