Digital Customer Success Manager
hace 3 semanas
Company Description Numana SEO is a digital marketing company specializing in delivering effective, data-driven strategies designed to achieve tangible results for clients. The company offers a wide range of services, including Web Design, Search Engine Optimization, Pay Per Click advertising, Social Media management, Brand Development, and Content Development. Numana SEO focuses on helping clients grow their online presence and achieve business success through customized solutions and innovative strategies. By leveraging expertise and data insights, Numana SEO drives impactful outcomes for businesses across industries. This is a full-time remote role for a Digital Customer Success Manager. The Digital Customer Success Manager will also contribute to identifying areas for process improvement and offering solutions to enhance service delivery. Lead all regular client meetings, internal meetings, and the Executive team, including Weekly/Bi-weekly Calls and formal Quarterly Business Reviews (QBRs) . Effectively communicate the value, strategy, and performance results of the agency's work (e.g., SEO, PPC, Content). Translate complex digital marketing data into clear, business-focused insights and recommendations. Manage client expectations regarding timelines, deliverables, and performance outcomes. Identify opportunities for upselling or cross-selling additional services based on client needs and success. Collaborate with the Sales team on contract renewals and expansion proposals. Act as the "Voice of the Client" internally, relaying feedback and advocating for necessary resources or adjustments to service delivery. SEO Managers, Paid Media Specialists, Content Writers). Oversee project timelines and deliverables in partnership with a Project Manager (if applicable), ensuring projects stay on track. Proven experience in a Client Success, Account Management, or similar client-facing role. Strong working knowledge of core digital marketing channels (SEO, PPC/Paid Media, Content Marketing). Proficiency with CRM software Excellent Analytical Skills to evaluate data, identify trends, and propose actionable solutions Experience in digital marketing or SEO concepts Bachelor's degree in Business, Marketing, or a related field preferred
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Digital Customer Success Manager
hace 4 semanas
Ciudad de México Numana SEO A tiempo completoCompany Description Numana SEO is a digital marketing company specializing in delivering effective, data-driven strategies designed to achieve tangible results for clients. The company offers a wide range of services, including Web Design, Search Engine Optimization, Pay Per Click advertising, Social Media management, Brand Development, and Content...
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Digital Customer Success Program Manager
hace 3 semanas
Ciudad de México BMC Software A tiempo completoCountry- Mexico- State- NA- Date Published- 21-Aug-2025- Job ID- 45559- Travel- You may occasionally be required to travel for business- This role can be based remotely in Mexico- Looking for details about our benefits?Description and Requirements"At BMC trust is not just a word - it's a way of life!"- We are an award-winning, equal opportunity, culturally...
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Digital Customer Success Manager
hace 3 semanas
México Numana SEO A tiempo completoCompany Description Numana SEO is a digital marketing company specializing in delivering effective, data-driven strategies designed to achieve tangible results for clients. The company offers a wide range of services, including Web Design, Search Engine Optimization, Pay Per Click advertising, Social Media management, Brand Development, and Content...
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Customer Success Manager
hace 1 semana
Ciudad de México Thales A tiempo completoThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...
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Customer Success Manager
hace 2 semanas
méxico Darktrace A tiempo completoJoin to apply for the Customer Success Manager role at Darktrace Join to apply for the Customer Success Manager role at Darktrace Get AI-powered advice on this job and more exclusive features. Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the...
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Partner Customer Success Manager
hace 3 semanas
Ciudad de México Linko A tiempo completoPartner Success Manager (PSM) México | Tecnología | Inglés conversacional–avanzado En Linko, somos una empresa de tecnología con 23 años de trayectoria, enfocada en crear experiencias digitales memorables y soluciones de negocio con tecnología de vanguardia. Hoy, más de 21 millones de personas utilizan experiencias digitales que hemos diseñado...
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Digital Customer Success Manager
hace 4 semanas
Ciudad de México Zendesk A tiempo completo**Overview****Key Responsibilities**:- Develop, deliver, and facilitate high-quality digital content including webinars, video tutorials, virtual training sessions, and asynchronous engagement formats.- Collaborate with Program Managers and content teams to align delivery with program goals and customer needs.- Host live webinars and virtual sessions,...
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Digital Customer Success Manager
hace 15 horas
Ciudad de México Zendesk A tiempo completo**Overview** **Key Responsibilities**: - Develop, deliver, and facilitate high-quality digital content including webinars, video tutorials, virtual training sessions, and asynchronous engagement formats. - Collaborate with Program Managers and content teams to align delivery with program goals and customer needs. - Host live webinars and virtual sessions,...
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Customer Success Leader
hace 2 semanas
Ciudad de México IPF Digital A tiempo completo**Customer Success Leader****Who are we?**IPF Digital is a Financial Services company part IPF Group and trades as Creditea in México. We provide consumer loans, and our mission is to make life easier by offering simple and personalized financial solutions to everyday Mexicans.Our organizational purpose is to build a better world through financial...
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Lead Customer Success Manager
hace 3 semanas
Ciudad de México GE Digital A tiempo completo**Job Description Summary**: Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Responsible for departmental operations planning/execution or is focused on...
