Remote Call Center Agent for Customer service
hace 3 semanas
Who We Are: HiredSupport is a premier USA-Based Business Process Outsourcing (BPO) company, transforming businesses since 2016. We support global companies across industries—from fast-scaling startups and top-tier SaaS brands to eCommerce platforms and retail distributors. With a focus on exceptional service delivery, we provide live chat, phone support, sales, and back-office solutions that boost customer satisfaction, reduce costs, and grow our clients' businesses. This role is a remote role and requires fluent written and verbal English and Spanish . This role supports one of our clients: a U.based distributor of professional salon products. You'll be the voice of their brand, handling inbound and outbound calls, related to sales, promotions, and support calls from salon professionals and beauty retailers who order haircare products, styling tools, and salon-grade color lines. Answer inbound phone calls, making outbound phone calls, emails, texting, and live chats from customers in both English and Spanish Provide consultative sales assistance, upselling complementary salon products Maintain accurate records of all customer interactions in the CRM system Collaborate with internal teams and the client on Slack, Skype, or Teams for escalations or updates Fluency in English and Spanish (verbal and written) Clear American or neutral English accent for phone support Typing speed of at least 55 WPM Ability to multitask between calls, CRM, and text-based chatting effectively Experience in inside sales or customer service (international campaigns preferred) Ability to learn quickly, adapt to new tools/software, and retain product knowledge Willingness to follow structure, handle high call/chat volumes, and exceed performance targets Remote-job opportunity in the customer service / sales niche Mentorship from seasoned customer experience professionals Exposure to global brands and cutting-edge customer service practices Apply via LinkedIn or submit your resume through our website. Shortlisted applicants will be asked to complete a brief assessment and provide a voice sample in English and Spanish . Successful candidates will be invited for an in-person or virtual interview.
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Remote Call Center Agent for Customer service
hace 3 semanas
Juárez, Juárez, Chih., México HiredSupport A tiempo completois a premier USA-Based Business Process Outsourcing (BPO) company, transforming businesses since 2016. We support global companies across industries—from fast-scaling startups and top-tier SaaS brands to eCommerce platforms and retail distributors. With a focus on exceptional service delivery, we provide live chat, phone support, sales, and back-office...
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Customer Service Representative
hace 6 minutos
Juárez, Juárez, Chih., México Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 2 semanas
Ciudad Juárez, México Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Call Center Representative
hace 7 días
Juárez, Juárez, Chih., México Coforge A tiempo completoJob Title: Call Center Representative Skills: Call Center, customer service, Finance, BFSI Job Location: Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, MX We at Coforge are hiring Banking Call Center Representative with the following skillset: Support customers with, Credit Cards (including lost/stolen reports, Checking...
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Customer Service Agent
hace 3 semanas
Ciudad Juárez, México NAPS Juárez A tiempo completoThis position is responsible for implementing the Customer Service daily operations.** This is not a Call Center"A company which specialized in the complete fabrication of all types of sheet metal products. Armed with an idea to produce a high quality yet affordable safe, like many great businesses and brands as an idea, a product to fill a need blended with...
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Call Center Agent
hace 1 semana
Ciudad Juárez, México North American Production Sharing A tiempo completoThis position is responsible for implementing the Customer Service daily operations.**Responsibilities**:- Assist Consumers on inbound calls with general inquiries, troubleshooting, and warranty replacements- Input complete and accurate information on Zendesk (Ticketing System)- Provide service parts and follow-up delivery**Requirements**:- 2 years of...
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Bilingual Customer Service Associate
hace 2 minutos
Juárez, Juárez, Chih., México Nextshore A tiempo completoBilingual Customer Service Representative Location: Remote (Mexico) Base Salary: MXN $3,000 per week (net). Total Weekly Earnings: Up to MXN $5,000 net (approx. Advanced English proficiency Our client is seeking dynamic and motivated Bilingual Customer Service Representatives to join our growing team. This is a fully remote, full-time position focused on...
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Customer Service Agent
hace 2 semanas
Ciudad Juárez, México NAPS Juárez A tiempo completoThis position is responsible for implementing the Customer Service daily operations.** This is not a Call Center"A company which specialized in the complete fabrication of all types of sheet metal products. Armed with an idea to produce a high quality yet affordable safe, like many great businesses and brands as an idea, a product to fill a need blended with...
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Bilingual Customer Service Agent
hace 3 días
Benito Juárez, México Nearsol - Cxperts A tiempo completo**Vacante para la empresa Nearsol - Cxperts en Col. Del Valle -Benito Juárez, Ciudad de México**: **Join Nearsol-CXperts as a Bilingual Customer Service Agent!**: Are you fluent in English and passionate about providing top-tier customer service? We’re looking for talented individuals to join our team! Location: Colonia Del Valle, CDMX Work Type: Work...
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Customer Service Specialist
hace 2 días
Juárez, Juárez, Chih., México Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
