Empleos actuales relacionados con Executive Housekeeper/Housekeeping Manager - Tenochtitlán municipio - Royal Caribbean Group
-
Assistant Laundry Manager
hace 2 horas
Tenochtitlán, México Royal Caribbean Group A tiempo completoPosition Summary:Supervise daily operation of the laundry.Essential Duties and ResponsibilitiesAssistant Laundry Masters are a vital part of the management of the shipboard laundry facilities. He/she must possess an adequate degree of technical proficiency; the ability to lead, manage and direct the crew members working in the laundry, assess methods and...
-
Acquisitions Manager
hace 3 semanas
Tenochtitlán (municipio), México O'Donnell Mexico A tiempo completoCompany Overview O'Donnell specializes in the development of infill, last-mile, and logistics industrial facilities in the country's main markets. Our mission is to enhance our clients' competitiveness and generate a positive impact in the communities where we invest. Since 1994, we have developed and acquired more than 1.26 million m2 across 9 strategic...
-
Acquisitions Manager
hace 4 semanas
Tenochtitlán (municipio), México O'Donnell Mexico A tiempo completoCompany Overview O'Donnell specializes in the development of infill, last-mile, and logistics industrial facilities in the country's main markets. Since 1994, we have developed and acquired more than 1.26 million m2 across 9 strategic regions in Mexico, with investments exceeding $1 billion, together with partners such as AIG and Prudential, as well as our...
-
Enterprise Security Manager, Mexico
hace 3 semanas
Centro (municipio), México effortlo A tiempo completoEnterprise Security Manager, Mexico Location: Monterrey, Mexico Salary Range: 70000 – 80000 pesos per month (based on experience) Overview The Enterprise Security Manager, Mexico, is a key member of the Global Corporate Security team, supporting Mexico and the broader LATAM region. This role is responsible for physical security, travel security, executive...
-
Oliver Wyman
hace 4 semanas
Tenochtitlán (municipio), México Oliver Wyman A tiempo completoOliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile,...
-
Executive Talent Acquisition Manager
hace 2 horas
Tenochtitlán, México Walmart de México y Centroamérica A tiempo completoLa atracción del mejor talento es un factor estratégico para Walmart. ¿te imaginas trabajar en una compañía que contrata al año más de 150,000 nuevos asociados?Nuestro equipo está formado por profesionales de reclutamiento que trabajamos todos los días por innovar y hacer de la experiencia de nuestros candidatos nuestro principal objetivo. ¡Ven y...
-
Design Team Lead
hace 4 semanas
Tenochtitlán (municipio), México Oliver Wyman A tiempo completoOliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile,...
-
Senior Operations Executive
hace 2 semanas
Tenochtitlán, México beBeeOperational A tiempo completoOperations Senior Manager Job Description We are seeking a seasoned Operations Senior Manager to lead our field operations in Mexico, driving high service quality, productivity, and disciplined execution. Create standardized operating processes for repeatability and scalability. Balance standardization with local flexibility to ensure efficient execution....
-
Professional Business Development Executive
hace 2 semanas
Tenochtitlán, México beBeeAccount A tiempo completoKey Account Manager Position We are seeking an experienced Key Account Manager to lead our sales efforts in the Mexican market. As a critical member of our team, you will be responsible for developing and executing strategic plans to drive business growth and revenue.
-
Account Specialists Manager
hace 6 días
Tenochtitlán, México Adecco A tiempo completoRetention ManagerDo you have experience leading sales teams focused on retention and upsell? Have you managed teams that support U.S.-based customers? This is your opportunity to join a leading global technology company.🎯 About the RoleWe are looking for a People Manager to lead a team of Account Specialists responsible for retention, growth, and support...
Executive Housekeeper/Housekeeping Manager
hace 1 hora
POSITION SUMMARY The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard.
Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house.
Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently.
Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning.
Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division.
Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis.
Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.).
Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews.
Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information.
Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use.
In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team.
Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document.
Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers.
Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director.
Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards.
Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm.
Maintains safe, secure, and healthy environment by enforcing organizational standards, procedures, and legal regulations and promoting Workplace Safety.
Observes and evaluates team members through open and honest feedback to ensure high quality standards are met.
Minimum five to seven years managerial/operational experience in housekeeping and laundry operations of large 4 or 5 Star hotels (500+ rooms), cruise line or hospitality industry related field required, with demonstrated experience supervising team of minimum of 70 employees and managing budgets in excess of $1M annually.
· Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards
· Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment
· Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible
· Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames for the Housekeeping division operation
· Working knowledge of cleaning procedures and equipment, chemical handling, linen par levels, public health standards, computers, internet access, and the ability to navigate within a variety of software packages (e.g. MS Office) and office equipment
· bachelors’ degree preferred
Ability to speak additional languages such as Spanish, Mandarin, Italian, French, German or Portuguese preferred.
