Revenue Coordinator

hace 3 semanas

Mexico City Marriott International A tiempo completo
Job Number 24157537
Job Category Revenue Management
Location Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

OBJETIVO Responsable de construir tarifas de todos los segmentos transient, creación y soporte del equipo de RMAS con ciertos reportes y tareas tácticas de inventario y ejecución de estrategia, auxiliar en tareas administrativas. REPORTA A Director/Senior Manager CALA RMAS
  1. No. DE ASOCIADOS A SU CARGO
Ninguno FUNCIONES ESPECIFICAS DEL PUESTO
Habilidades y competencias:

  1. Requerimientos Académicos:
  • Grado universitario o equivalente de preferencia


  1. Concentrarse en el cliente.
  • Crear una atmosfera en la que el cliente interno se sienta comodo y bienvenido.
  • Asistir a todos los asociados en su desempeño para asegurar la satisfacción de los stakeholders
  • Asegurarse que todo el tiempo se trabaje con calidad.
  • Solicitar activamente la retroalimentación de otras áreas para mejorar.


  1. Aprendizaje organizacional.
  • Actuar de manera independiente para mejorar e incrementar sus habilidades y conocimientos.
  • Buscar retroalimentación de otros para mejorar su desempeño.
  • Estar dispuesto a aprender de los demás.
  • Demostrar que está consciente de sus fortalezas y áreas de mejora.
  • Recopilar u mantener al día fuentes que ayuden a proporcionar un mejor servicio al huésped para mejorar el desempeño organizacional.


  1. Fomentar el trabajo en equipo y las relaciones
  • Sostener la política de trato justo de Marriott.
  • Atender las juntas de asociados y departamentales.
  • Mostrar una relación positiva con todos los asociados internos y externos.
  • Pedir y usar las ideas y opiniones de otros asociados para resolver conflictos.


  1. Gestionar la ejecución del trabajo
  • Manejar la ejecución del trabajo en tiempo y de manera profesional.
  • Asegurarse que los resultados deseados son alcanzados de la manera más eficiente, manteniendo e innovando la calidad en el servicio.


  1. Manejando el cambio
  • Ver los cambios como una oportunidad y no como un problema.


  1. Liderazgo
  • Personificar la cultura Marriott y trabajar de manera ética dentro y fuera del trabajo
  • Fomentar una comunicación abierta y eficiente entre todos los miembros en todos los niveles organizacionales
  • Ser responsable de alcanzar sus propias metas


  1. Comunicación abierta
  • Mantener una comunicación abierta y eficiente con los miembros de todos los niveles organizacionales.
  • Comunicar abiertamente a su líder Management cualquier inconveniente que pueda surgir.
  • Hablar siempre de manera amable y amistosa
  • Escuchar y responder activamente a los asociados.

Funciones Generales:
  • Excelente conocimiento de los sistemas de revenue management de Marriott.
  • Excelente conocimiento de los sistemas de inventario de cuartos de Marriott.
  • Amplio manejo de conceptos, tácticas y procesos en Revenue Management.
  • Comprender como evaluar las tendencias del negocio.
  • Amplio razonamiento deductivo
  • Atención al detalle, orientado en asignación de tareas y la habilidad de llegar a una conclusión.
  • Ser bueno dando seguimientos.
  • Fuerte capacidad de organización en la gestión de tareas.
  • Habilidades de comunicación (presentar ideas, cumplir expectativas, informar de manera concisa y organizada)
  • Habilidad de hacer presentaciones en público
  • Tener habilidades efectivas para escuchar.
  • Manejo de situaciones conflictivas en grupo o interpersonales de manera efectiva.
  • Entender cómo manejar un ambiente de trabajo con diversidad cultural.
  • Capacidad para trabajar en un ambiente multi-tareas.
  • Demostrar energía y entusiasmo.
  • Usar la metodología de problema-solución para tomar decisiones y dar seguimientos.
  • Tener integridad personal, manejo efectivo del tiempo y ser altamente visible en áreas de responsabilidad.

Funciones Específicas:
  1. Áreas clave y responsabilidades:

- Autorización de cuartos, tarifas y restricciones en Marsha.

- Utilizar los sistemas de manejo de revenue de Marriott para asegurarse que los ingresos y ganancias son maximizados.

- Ser un experto en términos de inventario y restricciones de cuartos.

- Apoyar al equipo de CALA RMAS en las tareas diarias de la oficina.

- Ejecución y distribución de paquetes.

- Apoyo con hoteles y preparación de llamadas de Estrategia
  1. Habilidades Analíticas:

- Reportes diarios, semanales y mensuales que ayuden a formular estrategias
  1. Manejo de Inventario:
  • Uso efectivo de One Yield y restricciones
  • Crear y actualizar los rate codes necesarios. Borrar los viejos o en desuso.
  • Manejo efectivo del inventario de cuartos.
  • Monitorear y documentar los eventos especiales, congresos y ferias
  1. Mantenimiento de sistemas:
  • HPP (High Performance Pricing)
  • MarRFP
  • MRDW
  • One Yield
  • MARSH


Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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