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Product and Application Field Service Engineer/ with commercial understanding Monterrey
hace 4 meses
Let´s pioneer positive impact
Every day, we get opportunities to make a positive impact-on our colleagues, partners, customers, and society. Together, we´re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop word-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.
If you would like to build a long-term successful career in the Service Operations Department and you thrive in a truly diverse and inclusive workplace based on care and empowerment, we can make the difference together.
Do not lose this opportunity.
As a P&A field service engineer you will play a key role as a commercial spotter by identifying with your technical competences some business opportunities for our customers.
Commercial duties
With your data analysis competences, you will be able to review and or capture in the Installed Base every sales opportunity on site.
Also, you need to analyze leads sent by the marketing department, classifying business opportunities.
We need your judgement skills to identify the target market to offer products and services.
With your customer focus experience, you will be able to give follow up on actions and agreements with our clients
Product & Application duties
With your leadership skills you will act as an advisor for customers by identifying product shelf life to suggest process improvements.
With your technical expertise you can make our clients aware of the AL's service portfolio.
Field Services duties
Execute and provide technical support to customer: installing, testing, repairing and maintaining the Alfa Laval equipment.
Troubleshoot, investigate and resolve technical problems with deep product and application knowledge at customerâs site.
Update and report every service execution in our IT systems with relevant information.
Safety is in our agenda for that reason you need to report unsafe practices, incidents and work for continuous improvement.
What will you learn
To become an expert in the thermal field with our GPHE products.
How to act as a sustainability ambassador by monitoring and energy efficiency, water consumption, by auditing products, modules, and systems at customer site.
To act as a technical trainer on the features of the products to mitigate accidents or misuse.
Your profile
A Bachelor´s degree as engineer in Electromechanical, Mechanical or Electrical field
At least 3 years of experience in service operation area and/or industrial field. In maintenance, troubleshooting, audits, automation.
Experience with installation, commissioning and on-site servicing of complex mechanical equipment
English and Spanish skills written and spoken communication Level up to B2.
Travel flexibility (75% of the time out of office)
Digital skills (CRM, ERP, and other apps related to the job role)
Qualifications and experience with heat plate heat exchangers.is a plus.
Practicalities
Location Monterrey
Type of job: Hybrid Scheme
Contract: direct with the company
Salary according to the market and benefits above to the law.
