Compliance Assurance Manager – Risk and Compliance Assurance Services

hace 2 semanas


Azcapotzalco, México myGwork - LGBTQ+ Business Community A tiempo completo
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Job Description

Opening date 30-Apr-2024 Closing date 13-May-2024 Job description

If you're looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you'll be.

We are currently seeking an experienced professional to join our team in the role of

Compliance Assurance Manager - Risk and Compliance Assurance Services

Role Purpose

Controls Assurance (CA) reports into Risk and Compliance Assurance Services (RCAS) and is responsible for assuring the risk management of critical business processes and specified non-financial and financial risks across the Group, principally by testing mitigating controls. This is achieved by building out a centralized offshore capability that will deliver agile, insightful, and cost-efficient assurance. CA also provides a resource augmentation service to other assurance teams within the Bank, becoming a vehicle to effectively manage assurance costs and resources. Also, CA works together with the RCAS Automation and Analytics team to develop, test and deploy their Continuous Assurance objectives.

The role holder will be required to support the VicePresident, Technology, Cyber Security and Data (TCSD) and Head of CA (GSC Country Location Name) in leading or working with a team to assess the effectiveness of controls relating to the TCSD risks and identifying and raising issues where control gaps lead to material unaddressed risks.

Main Activities

  • Customize and localize standard test scripts and then evaluate assigned controls for design and operating effectiveness, raise issues as appropriate.
  • Ensure that assigned control assessments are accurate, effective, abide by RCAS & CA procedures and templates, and meet quality control requirements.
  • Ensure that assigned control assessments are delivered on time, in accordance with the CA assessment plan.
  • Supervise the delivery of assigned control assessments using experience and knowledge to intervene and redirect testing as required, resolving, or redirecting escalations as required.
  • Manage control owners and other stakeholders, ensuring the success of each assigned reviews, minimising contention where possible and requesting support, where deemed necessary.
  • Manage the documentation of distinct control types, covering key aspects, such as remit, main processes, and handovers to other teams.
  • Ensure that issue owners complete sufficient root cause analysis for all material issues and have appropriate remediation plans in place.
  • Develop and motivate the CA Managers through coaching and on-the-job training, ensuring the successful delivery of assigned control assessments.
  • Support the VPs of the CA Global Service Center Mexico in fulfilling their CA responsibilities as required, including resource augmentation, planning forthcoming reviews, drafting issues, contributing to the development of procedures and templates.


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