Oliver Wyman

hace 6 días

Mexico City Oliver Wyman Group A tiempo completo

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.

*** PLEASE SUBMIT RESUMES IN ENGLISH***

*THIS IS A HYBRID ROLE THAT REQUIRES A PRESENCE IN THE OFFICE 2 DAYS PER WEEK. THERE IS NO OPTION TO BE FULLY REMOTE.*

Job Overview:

As a Junior Process Coordinator, you are assisting the consulting teams in setting up collaboration spaces to be used throughout project lifecycle. You will work with Teams and SharePoint on a daily basis, serving as a point of contact and communicate with KM peers and consultants on all matters related to productivity tools and collaboration. You will work closely with a number of KM teams, providing regular updates on compliance and usage of collaboration spaces.

Key Responsibilities:

  • You will be setting up collaboration spaces for new consulting project teams

  • You will be working towards proficiency in Microsoft Teams and SharePoint sites, promoting knowledge storage and retention best practices, offering basic troubleshooting to consulting teams

  • You will be asked to monitor incoming requests and address them within short deadlines (24 hours SLA)

  • You will help consulting teams to organize and safely store their IC, aligning with Senior Process Coordinators and Knowledge Managers on the ownership and further IC Capture steps

Experience Required:

  • Recent graduate or up to 1 year of professional experience, preferably in international environment

  • Previous experience in administration, customer service or tech support may be an asset

Technical Skills:

  • Good understanding of Microsoft Teams and SharePoint

Skills and Attributes:

  • Proficient in English (min. C1)

  • Able to work independently, under time pressure and execute tasks within short deadlines

  • Able to follow strict procedures and guidelines; completes work to agreed standards with attention to detail and high accuracy

  • Demonstrate inclusive behaviors

  • Respond to feedback and seek guidance where needed

  • Takes personal accountability, mindful of client confidentiality and risk policies

  • Good in organizing and administrating data

  • Good problem-solving & technical skills

Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 81,000 colleagues advise clients in 130 countries and annual revenue of nearly $19 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges.

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: www.mmc.com. We are committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity, gender expression or any other characteristic protected by applicable law.

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