Business Collaboration Services Associate Director

hace 1 mes

Zapopan, México AstraZeneca A tiempo completo
Join us in the IT department at AstraZeneca, where we maximise technology to impact patients and ultimately save lives. We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of science and discover and develop life-changing medicines. We take pride in working close to the cause, opening the locks to save lives, ultimately making a meaningful difference to the outside world.

The Workplace Enablement function within the Workplace & Enterprise Services function is accountable for Collaboration tools, services and partners and is responsible for the value realization from our Service Management platform. This role has a lead accountability for the Collaboration Business Services (Visual Workspace, eSignature and Planning tools) and responsibility for the Workplace Enablement relationship with non-Microsoft partners such as Box, Adobe, Smartsheet and Miro. This role enables our business colleagues to generate value, by defining standards, operating governance with guardrails and driving exploitation such that we move from IT ‘owning’ technology towards IT being the ‘custodian’ of technology.

Accountabilities:

In this role, you will be accountable for ownership and accountability for the Business Collaboration services, including budget, contracts, service management and operational excellence. You will govern the upgrades and compatibility of Business Collaboration services to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively. You will simplify the environment so our technology is current and delivers a great customer experience. You will engage with key Stakeholders and Customers to ensure these technologies meet customer needs. You will deliver service improvements to these technologies to ensure they are simple and effective to use. You will handle our technology partners effectively to ensure AZ is on the forefront of technology innovation, both benefiting from and crafting our partners roadmaps.

Essential Skills/Experience:

  • Significant IT experience in Leading Global Services
  • Must have experience in managing and delivering End User Services with a solid technical understanding in this area, underpinning a strong service and customer experience focus.
  • Must have managed large upgrades and implementations of technology solutions in a global company.
  • Must have managed budgets
  • Must have experience of taking care of Internal Audit, Risk and Compliance

Desirable Skills/Experience:

  • Experience working in the Biopharmaceutical/Life Sciences industry
  • SDLC, Agile & Scrum methodologies
  • Leading large global teams

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn't mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and adventurous world.

At AstraZeneca, we dare to lead, applying our problem-solving attitude to identify and address opportunities across the whole enterprise. Our spirit of experimentation is lived every day through our events like hackathons. We enable AstraZeneca to perform at its peak by delivering extraordinary technology and data solutions. Our work unlocks the potential of science. We optimise and revolutionise AstraZeneca by maximising efficiencies and finding new ways to drive productivity. From automation to data simplification.

Are you ready to make a difference? Apply today and join us in our mission to save lives

  • Business Collaboration Services Associate Director

    hace 1 mes

    Zapopan, Jalisco, México AstraZeneca A tiempo completo

    Join us in the IT department at AstraZeneca, where we maximise technology to impact patients and ultimately save lives. We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of science and discover and develop life-changing medicines. We take pride in working close to the...

  • Business Collaboration Services Associate Director

    hace 3 semanas

    Zapopan, Jal., México AstraZeneca GmbH A tiempo completo

    Join us in the IT department at AstraZeneca, where we maximise technology to impact patients and ultimately save lives. We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of science and discover and develop life-changing medicines. We take pride in working close to the...

  • Business Operations Associate

    hace 2 horas

    Zapopan, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Business Operations Associate Arrow Electronics is looking for a Business Operations Associate to join our team in Guadalajara! **What You'll Be Doing**: - This position performs a variety of clerical duties around the operations of a branch, department or warehouse facility. - Compiling and distributing standard reports for inventory,...

  • Associate Business Analyst

    hace 29 minutos

    Zapopan, México AstraZeneca A tiempo completo

    Introduction to role:Join us as an Associate Business Analyst, a key player in contributing to business analysis, design, and test activities for large scale/global business change or delivering small scale business change independently. You will be part of our IT team, operating with interactive communication, demonstrating inclusion and cultural...

  • Back Office Customer Service

    hace 1 semana

    Zapopan, México TATA Consultancy Services (TCS) A tiempo completo

    **Job Description - Customer Service Associate** **Business Unit - Finance** **Role Name - **Associates - Finance Customer Service **Reporting to - **Team Lead **Preferred Experience Range - **1-4 Years of relevant experience **Location**: - **Address**:Av. Paseo del Nte. 4495B, Technology Park, 45222 Zapopan, Jal. **Shift Timings - **Flexible with...

  • Quality Associate

    hace 1 mes

    Zapopan, México Elanco A tiempo completo

    Education : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...

  • Associate Director

    hace 3 semanas

    Zapopan, Jalisco, México AstraZeneca A tiempo completo

    Are you ready to demonstrate technology to impact patients and ultimately save lives? We are seeking a S/4HANA Multi-functional solution expert with considerable experience in Logistics and Finance to join our Technology team at AstraZeneca. This key position will play an integral role in defining the Global template for AstraZeneca in line with our ambition...

  • Associate Director

    hace 1 semana

    Zapopan, Jalisco, México AstraZeneca A tiempo completo

    Are you ready to demonstrate technology to impact patients and ultimately save lives? We are seeking a S/4HANA Multi-functional solution expert with considerable experience in Logistics and Finance to join our Technology team at AstraZeneca. This key position will play an integral role in defining the Global template for AstraZeneca in line with our ambition...

  • Business Process Analyst

    hace 6 días

    Zapopan, México Oracle A tiempo completo

    Responsible for the delivery of Product Specifications Documents to supplier partner(s) or delivery of process specifications to meet business specifications. **Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national...

  • Sales Associate

    hace 1 semana

    Zapopan, México Talento Hábil A tiempo completo

    **Vacante para la empresa Talento Hábil en Zapopan, Jalisco**: **Sales Associate for IT products and services** **What we offer**: - $*monthly after taxes - Monthly commissions - Continuous training - Great environment - Laptop - Car if needed during the work hours - Training specialized in VoIP **Requirements**: - Advanced English speaking, writing,...

  • Finance Sr Associate Accounting

    hace 2 semanas

    Zapopan, México Elanco A tiempo completo

    Education : EQUIVALENTEXPERIENCE **As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance...

  • Field Tech Associate

    hace 1 semana

    Zapopan, México Hashmap A tiempo completo

    **Req ID**:238289 We are currently seeking a Field Tech Associate to join our team in Zapopan, Jalisco (MX-JAL), Mexico (MX). Performs basic configuration of desktop / notebook /printers.May assist with simple parts replacementand repair on desktops /notebooks/ printers.Travel may be required *Basic knowledge of Window soperating *Basic client service...

  • Business Development Representative

    hace 2 meses

    Zapopan, México Hand Cloud S.A. de C.V. A tiempo completo

    We are a IT consultancy, experts in the implementation of ServiceNow, one of the most innovative platforms globally, recognized by Gartner and Forrester. As an Elite partner of ServiceNow, we have been pioneers in implementations with renowned clients and continue to expand into new markets. As a **Business Development Representative**, you will play an...

  • Field Tech Associate

    hace 1 semana

    Zapopan, México NTT DATA A tiempo completo

    **Req ID**: 238289 We are currently seeking a Field Tech Associate to join our team in Zapopan, Jalisco (MX-JAL), Mexico (MX). Performs basic configuration of desktop / notebook /printers. - May assist with simple parts replacementand repair on desktops /notebooks/ printers. - Travel may be required *Basic knowledge of Window soperating *Basic client...

  • Accounting and Tax Sr. Associate

    hace 2 semanas

    Zapopan, México Elanco A tiempo completo

    Education : EQUIVALENTEXPERIENCE **As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance...

  • Collections Associate

    hace 6 días

    Zapopan, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Collections Associate Arrow Electronics is looking for an experienced collections professional to join our team in Guadalajara! This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection. This individual will be empowered to make business decisions within set...

  • Real State Services Business Development Coordinator

    hace 1 semana

    Zapopan, México JLL A tiempo completo

    At JLL we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance. **Benefits to eligible employees, include**: - Major Medical Expenses Insurance - Food...

  • Education Practice Manager

    hace 2 semanas

    Zapopan, Jalisco, México myGwork - LGBTQ+ Business Community A tiempo completo

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Education Services: – Education Practice Manager – (Guadalajara, Mexico)Why NetSuite?You'll be surrounded by smart, innovative, caring people — invested in our customers and the community. If you're looking to share your unique perspective...

  • Education Practice Manager

    hace 1 semana

    Zapopan, Jalisco, México myGwork - LGBTQ+ Business Community A tiempo completo

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Education Services: – Education Practice Manager – (Guadalajara, Mexico)Why NetSuite?You'll be surrounded by smart, innovative, caring people — invested in our customers and the community. If you're looking to share your unique perspective...

  • Customer Support Associate Ii

    hace 2 horas

    Zapopan, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Customer Support Associate II At Arrow, we're currently looking for a Customer Support Associate for our Zapopan Warehouse. In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders handling the...