General Manager Restaurant

Encontrado en: beBee S MX - hace 4 semanas

Playa Del Carmen, México The St. Regis Kanai Resort - Riviera Maya A tiempo completo
Job Number 24020262
Job Category Food and Beverage & Culinary
Location The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary

Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.Candidate Profile Education And Experience 

H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. Core Work Activities 

Taking an Entrepreneurial Approach to Driving the Restaurant Business  Understands financial opportunities by surveying restaurant demand.

Partners with key individuals in the local community to assess opportunities. Identifies and analyzes competitors. Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. Leading Significant Marketing/Public Relations/Media Activities Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. Supports on-site/off-site public relations opportunities to promote the restaurant. Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. Serves as the primary point of contact for restaurant events. Participates in local networking activities, which are often off-property, in support of the restaurant. Managing Day To Day Restaurant Operations  Supervises and manages employees. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Conducts daily "taste panels" to educate, drive sales and create sales goals. Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. Monitors compliance with all applicable laws and regulations. Monitors adherence to liquor control policies and procedures. Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. Monitors alcohol beverage service for compliance with local laws. Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards. Assists servers and hosts on the floor during meal periods and high demand times. Advocates sound financial/business decision making. Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.

Fostering an Environment that Creates Exciting and Memorable Guest Experiences  Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants.. Addresses guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Verifies corrective action is taken to continuously improve service results. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Managing and Conducting Human Resource and Talent Management Activities  Actively participates in the hiring process to identify the right talent to support the outlet's concept. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Facilitates the fair and equal treatment of employees. Strives to improve employee retention. Monitors employee attendance of on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Encourages recognition of employees across areas of responsibility. Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team. Establishes guidelines so employees understand expectations and the work. Utilizes interpersonal and communication skills to lead, influence, and encourage others. Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model. Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish own work. Monitors and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives. Provides work-related training, supervising, follow-up and hands-on management. Additional Responsibilities Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.


But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.


We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ Begin your purpose, Belong to an amazing global​ team, and Become the best version of you.

Source: Hospitality Online

  • General Manager Restaurant

    Encontrado en: beBee S MX - hace 4 semanas

    Playa Del Carmen, México The St. Regis Kanai Resort - Riviera Maya A tiempo completo

    Job Number 24059871Job Category Food and Beverage & CulinaryLocation The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryPlays a significant role in maximizing financial performance and attracting hotel and non-hotel...

  • Gerente General de Restaurante

    Encontrado en: Talent MX C2 - hace 3 semanas

    Playa del Carmen, México Accor A tiempo completo

    Descripción de la empresa Gerente General de Restaurante ¿Eres un apasionado por la gastronomía que no teme pensar fuera de la caja? ¡Entonces, tenemos el trabajo para tí! Como Gerente General de Restaurante, liderará estratégicamente al equipo para llevar la satisfacción de los huéspedes al nivel superior. Lo que hay para usted: Tarjeta de...

  • Gerente General de Restaurantes en Playa del Carmen

    hace 6 días

    Playa del Carmen, México Human Dignity Consulting A tiempo completo

    **Vacante para la empresa Human Dignity Consulting en Solidaridad, Quintana Roo**: Estamos en busca de Talento para**Gerente General**de restaurantes en Playa del Carmen **Requisitos** - Licenciatura en Economía, Administración o carrera a fin deseable maestría - Experiência en puestos similares (más de 5 años) - Inglés intermedio - Radique en Playa...

  • Almacenista - Restaurante

    hace 1 semana

    Playa del Carmen, México Consolidé A tiempo completo

    Importante Restaurante solicita ALMACENISTA **Requisitos**: - Preparatoria concluida - Experiência en el puesto necesaria al menos de 3 años. - Experiência en almacenes de AyB. - Conocimiento en rotación de productos, inventarios, recepción de mercancía, reporte de facturas, etc. - Manejo de la computadora para envío de reportes. FUNCIONES: -...

  • Auxiliar de Contraloría

    hace 4 días

    Playa del Carmen, México Consolidé A tiempo completo

    Importante Restaurante solicita: Auxiliar de Contraloría - Restaurante **Requisitos**: - Mayor de 25 años - Escolaridad administrativo contable, deseable licenciatura - Experiência en puestos similares de preferencia en restaurantes mínimo de 2 años - Disponibilidad para viajar a Cozumel de forma esporádica - Conocimientos generales en costos de...

  • Community Manager- Experiencia en El Area de

    hace 1 semana

    Playa del Carmen, México Grupo Baretto A tiempo completo

    Restaurante Bar estamos buscando un Community Manager para llevar la personalidad de la marca nuestra marca **Requisitos**: - Experiência mínima: 2 años - Escolaridad: Licenciatura en Mkt, Comunicación, Diseño Gráfico o afín. - Experiência en community manager (gestión de comunidades). - Inglés intermedio (deseable) Habilidades...

  • Personal de Limpieza-restaurante

    hace 1 semana

    Playa del Carmen, México Grupo Baretto A tiempo completo

    Te gustaría de nuestro equipo, restaurante-bar ubicado en playa del Carmen, 5ta avenida, estamos buscando Personal de Limpieza **Requisitos**: - Experiência - Buena actitud - Ganas de trabajar - Persona organizada y responsable Funciones: - Limpieza en general (Preferente experiência en giro restaurantero) OFRECEMOS: - Prestaciones de ley -...

  • Limpieza- Restaurante

    hace 1 hora

    Playa del Carmen, México GRUPO BARETTO A tiempo completo

    Te gustaría ser parte de nuestro equipo, restaurante ubicado en playa del Carmen, 5ta avenida, estamos buscando: - **Personal de Limpieza**_ **Requisitos**: - Experiência - Buena actitud - Ganas de trabajar - Persona organizada y responsable - **Funciones**:_ - Limpieza en general (Preferente experiência en giro restaurantero) Tipo de puesto: Tiempo...

  • Community Manager- Giro Restaurantero

    hace 2 semanas

    Playa del Carmen, México GRUPO BARETTO A tiempo completo

    _**Grupo de Restaurant - Bar esta buscando Community Manager para llevar la personalidad de la marca.**_ - **Requisitos**:_ - Experiência mínima: 2 años - Escolaridad: Licenciatura en Mkt, Comunicación, Diseño Gráfico o afín. - Experiência en Community Manager (gestión de comunidades). - Inglés intermedio (deseable) - **Habilidades requeridas**:_ -...

  • Auxiliar Administrativo/contable

    hace 3 semanas

    Playa del Carmen, México Consolidé A tiempo completo

    Importante Restaurante solicita: AUXILIAR ADMINISTRATIVO/CONTABLE **Requisitos**: - Mayor de 25 años - Escolaridad administrativo contable, deseable licenciatura - Experiência en puestos similares de preferencia en restaurantes mínimo de 2 años - Disponibilidad para viajar a Cozumel de forma esporádica - Conocimientos generales en costos de ayb,...

  • Supervisor de Restaurantes

    hace 3 semanas

    Playa del Carmen, México Sandos Hotels & Resorts A tiempo completo

    PROPOSITO GENERAL Dirigir, controlar y asegurar el perfecto funcionamiento del centro de consumo asignado, tener la capacidad total para liderar a todo el Staff de meseros, ayudantes, cantineros y hostess. Asegurar que el Staff brinde un servicio de calidad de una empresa líder, capacitar al personal para que se cumplan los objetivos, capacidad para...

  • Gerente de Operaciones

    hace 6 días

    Playa del Carmen, México Consolidé A tiempo completo

    IMPORTANTE FRANQUICIA DE RESTAURANTE ESTA EN BUSQUEDA DE: GERENTE DE OPERACIONES **Requisitos**: - Experiência trabajando al menos 3 años en puestos similares como líder de equipo, de preferencia en cadenas o franquicias fine dining o casual dining. - Inglés: conversacional INDISPENSABLE - Edad entre 26 y 50 años - Estudios mínomos...

  • Subgerente de Operaciones

    hace 2 días

    Playa del Carmen, México Consolidé A tiempo completo

    IMPORTANTE FRANQUICIA DE RESTAURANTE ESTA EN BUSQUEDA DE: SUBGERENTE DE OPERACIONES **Requisitos**: - Experiência trabajando al menos 3 años en puestos similares como líder de equipo, de preferencia en cadenas o franquicias fine dining o casual dining. - Inglés: conversacional INDISPENSABLE - Edad entre 26 y 50 años - Estudios mínimos...

  • Community Manager

    hace 6 días

    Playa del Carmen, México Maya Ocean Real Estate A tiempo completo

    Buscamos un Community Manager profesional que nos ayude a sostener relaciones solidas, mediante interacciones asertivas y profesionales, actuando bajo los objetivos generales de la empresa y liderada por la estrategia global de marketing. Gran capacidad de redacción creativa, voz de marca y expertiz en manejo de comunidades digitales y la estimulación de...

  • Encargado de Marketing- Giro Restaurantero

    hace 2 semanas

    Playa del Carmen, México Grupo Baretto A tiempo completo

    Restaurante Bar estamos buscando un Community Manager para llevar la personalidad de la marca. **Requisitos**: - Experiência mínima: 2 años - Escolaridad: Licenciatura en Mkt, Comunicación, Diseño Gráfico o afín. - Experiência en community manager (gestión de comunidades). - Inglés intermedio (deseable) Habilidades requeridas: Excelente...

  • Hostess de Restaurante

    hace 6 días

    Playa del Carmen, México Sandos Hotels & Resorts A tiempo completo

    Conocimientos - Veganismo preferentemente - Licores y Vinos Básico, - Servicio de Excelencia AAA, - Conocimiento de áreas generales de un Hotel, - Seguimiento puntual de check list y tareas, - Manejo de quejas, - Apego a estándares de calidad, servicio e higiene, - Control de bitácoras Habilidades - Disponibilidad para trabajar los fines de...

  • Supervisor (a) de Restaurante

    hace 7 días

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24074792 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Asegurar que el personal...

  • Supervisor de Restaurante

    hace 7 días

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Job Number** 24037006 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to...

  • Empleada General/sandwichera

    hace 6 días

    Playa del Carmen, México Burbuca A tiempo completo

    Atienda a clientes directamente. - Cobre en caja. - Prepará sándwiches. - Buen ambiente de trabajo. - Se te capacita. - Trabajará 6 dias a la semana. Tipo de puesto: Tiempo completo, Por tiempo indeterminado Salario: $6,000.00 - $6,001.00 al mes Horario: - Rotativo - Turno de 8 horas Prestaciones: - Horarios flexibles - Servicio de comedor -...

  • Supervisor de Restaurante

    Encontrado en: beBee S MX - hace 4 semanas

    Playa Del Carmen, México The St. Regis Kanai Resort - Riviera Maya A tiempo completo

    Job Number 24061058Job Category Food and Beverage & CulinaryLocation The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryEnsure staff is working together as a team to ensure optimum service and that...