Sales Support
hace 1 mes
- Provides entry-level first call response for solutions pricing and quoting of simple solutions requests for customers within assigned territory or is accountable for territory focused relationship based customer transactions in support of a large group with more complex solutions.
- Accountable for opportunity forecasting and pipeline management for the same group of assigned-territory customers.
Duties and Responsibilities:
- Provides the first call response focused on providing pricing and quoting the customer identified solution.
- Engages with the customer to understand the scope of the solution request.
- Utilizes entry-level knowledge and tool sets to configure, price, quote and process requests for specific hardware, software, services for identified configuration design solutions.
- Creates and delivers initial solution to the customer, determining and communicating lead time and delivery based on product availability, build lead times, etc.
- Provides assigned-territory customers with information to assist in making additional decisions regarding hardware, software, services and/or services renewal and warranty.
- Adheres to customer program requirements utilizing customer contract information to ensure enforcement of terms, freight, inventory, pricing, etc.
- Supplies final adjusted design solution pricing based on applicable programs, promotions and add-ons.
- Uses internal resources to resolve or escalate all pertinent pre-sales issues, e.g., credit, engineering, etc.
- Refers requests for product education and product alternatives outside of their area of knowledge to others.
- Follows up on all opportunities and monitors the pipeline activity to close within the identified forecast period.
- Contributes information to forecast consolidations.
- Participates in planning and reviews for customers in the assigned territory.
- Implements actions identified by management to resolve identified budgets gaps.
- Maintains integrity of customer information in TD SYNNEX systems, as appropriate.
Knowledge and Skills:
- Demonstrated entry-level working knowledge of product, pricing, customer service and sales strategy.
- Demonstrated entry-level working knowledge of simple configuration solutions design, including tools, products and services, practices, procedures and methods.
- Demonstrated ability to identify and use appropriate tools to price simple configuration requests.
- Demonstrated working knowledge of sales and quoting systems.
- Demonstrated verbal, written, interpersonal communications skills sufficient to work in a successful team environment and effectively interface with supplier and customer representatives by telephone and e-mail.
- Demonstrated working-level attention to detail and the ability to organize, prioritize and accomplish multiple tasks based on identified process requirements.
- Ability to perform mathematical calculations.
- Knowledge of distribution industry.
Work Experience:
- One (1) year of experience in a configuration, sales or other related role with extensive customer service interface in a technical or product support role within a computer products, system solutions-related distribution business or similar environment.
Education and Certification(s):
- Associate Degree in business, IT or related field OR an equivalent combination of formal education, training and directly related job experience.
- Product/supplier certifications as required.
Distinguishing Characteristic(s):
- This position provides entry-level first call response for assigned territory customers.
Whatâs In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: Itâs not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Donât meet every single requirement? Apply anyway.
At TD SYNNEX, weâre proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If youâre excited about working for our company and believe youâre a good fit for this role, we encourage you to apply. You may be exactly the person weâre looking for
-
Sales Support Specialist
hace 4 semanas
Ciudad Juarez, México GENERAL LABELS A tiempo completo**GENERAL LABELS** **Solicita**: **Sales Support Specialist** **Descripción y Requisitos** - POSITION SALES SUPPORT SPECIALIST- DEPARTMENT SALES- REPORTS TO SALES MANAGER- AVAILABILITY To travel upon short notice including to other countries, in extraordinary cases, weekend availability.SUMMARY D E S C R I P T I O N- The main role of the Sales Support...
-
Technical Support Trainee
hace 1 mes
Delegacion Benito Juarez, México Westcon Mexico, S.A. de C.V. A tiempo completoAbout the roleTo participate in a program designed to provide students with work experience that is relevant to their major and compliments their education.Valuable hands-on training in an operating group that fits their degree program.TD SYNNEX Interns may have the opportunity to learn and gain insight into sales and marketing techniques and methodologies,...
-
Sales Support- Part Time
hace 1 mes
Ciudad Juarez, México Fastenal Mexico A tiempo completo**Salary**: $9,400 **Work hours**:1:30pm - 7:30pm **OVERVIEW**: Working as full-time Sales Support, you must have a strong interest in sales and enjoy working in a fast-paced challenging environment. This is an entry level position that will provide assistance to our customers from our store. **RESPONSIBILITIES**: The duties and responsibilities of this...
-
Sales Support
hace 4 semanas
Ciudad Juarez, México Fastenal Mexico A tiempo completo**Sales Support - **CIJUA **JOB ID**:553195 **Full-time Shift(s)**:MON TUE WED THU FRI 7:30pm - 5:30pm **OVERVIEW**: Working as Full-time Sales Support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at...
-
Sales Support
hace 1 mes
Ciudad Juarez, México Fastenal Mexico A tiempo completo**Salary**: $15,000 - $18,000 **Work hours**:7:30am - 5:30pm (Lunes a Viernes) **OVERVIEW**: Working as full-time Sales Support, you must have a strong interest in sales and enjoy working in a fast-paced challenging environment. This is an entry level position that will provide assistance to our customers from our store. **RESPONSIBILITIES**: The duties...
-
Senior Analyst, Sales Operations
hace 4 semanas
Ciudad Juarez, México NASDAQ A tiempo completoSupports sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training and financing. Responsibilities are within the Sales Support and Administration Function as a generalist or in a combination of Disciplines. - Excellent Communication skills are a must for this...
-
Senior Sales Executive
hace 3 días
Benito Juarez, México C.H. Robinson A tiempo completoC.H. Robinson is seeking a to join our Global Forwarding division. In this pivotal role, you will be a driving force in expanding our Global Forwarding (International Air, Ocean & Rail) services by securing new, profitable, and sustainable customers. Your responsibilities include revenue generation, conducting face-to-face sales meetings, presenting supply...
-
Supervisor, Marketing Cisco LAC
hace 3 semanas
Delegacion Benito Juarez, México Westcon Mexico, S.A. de C.V. A tiempo completoJob Purpose:Own the overall marketing execution in the country through cascading global brand messaging, and go-to-market strategy, applying these via localization to build leads funnel for the business.The person in this role will be responsible for driving readiness, lead execution and focus to drive digital transformation of the marketing function for the...
-
Field Sales Manager
hace 4 semanas
Ciudad Juarez, México Corrugados de Baja California S de RL de CV A tiempo completo_**FIELD SALES MANAGER**_ **Description**: Performs field work seeking new business opportunities through research, and evaluation of the potential market. Responsible for maintaining contact with current customers to verify that their requirements are being satisfied, and with potential customers to secure new accounts. **Responsibilities**: - It...
-
Security Architect
hace 1 mes
Delegacion Benito Juarez, México Westcon Mexico, S.A. de C.V. A tiempo completoJob Description:The Security Architect will support more complex technology, like Virtualization, Data Center, Storage, UC, and Cloud Solutions for IBM.May specialize in one vendor or support multiple technologies.Must be available to travel in the field, to help our resellers understand the interworkingâs of today's complex...
-
Sales Representative
hace 4 semanas
Ciudad Juarez, México CP Pack SA de CV A tiempo completoAbout the company Are you an experienced sales professional looking for a new opportunity? Come Join Our Growing Team! CP Pack SA de CV is a customer-focused, industrial packaging leader recognized for superior service and high performance results, we take pride in helping our customers by delivering the best packaging solution for our customer´s...
-
Technical Support Engineering Manager
hace 4 semanas
Ciudad Juarez, México National Instruments A tiempo completoThe Technical Support Engineering (TSE) organization partners with customers to ensure their success through deep technical knowledge of **Products **, **Platforms **and **Systems **. TSEs respond to and anticipate technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a reputation as trusted...
-
Technical Support Engineer
hace 1 mes
Ciudad Juarez, México National Instruments A tiempo completo**Key Responsibilities** - Resolves technical issues for customers across all account tiers - Resolves customers’ single incidents during installation, implementation, and/or maintenance of NI products and platforms. - Escalates complex technical issues internally to the appropriate support group while maintaining ownership of customer interaction. -...
-
Technical Support Engineer
hace 4 semanas
Ciudad Juarez, México National Instruments A tiempo completo**_This is a pipeline requisition for potential future openings. It does not indicate that a job opening currently exists at NI for this position. When a position becomes available that fits your background and experience, someone from our recruiting team will be in contact. _** **Key Responsibilities** - Resolves technical issues for customers across all...
-
Sales Coordinator
hace 1 mes
Ciudad Juarez, México Lear Corporation A tiempo completo**Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured...
-
Sustaining Test Engineer
hace 4 semanas
Ciudad Juarez, México North American Production Sharing de México S.A. de C.V. A tiempo completo**Goal(s) of this Position** - Manage and maintain ICT test equipment - Support operations with PCBA testing - Support sales and operations with component engineering - Work within the parameters of the QM System to help Variosystems achieve general and company-specific quality efforts and growth goals. **Tasks and Responsibilities** **Manage In Circuit...
-
Administrative Supervisor
hace 1 mes
Ciudad Juarez, México Mondelēz International A tiempo completo**Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for...
-
Security Architect
hace 4 semanas
Benito Juarez, Ciudad de México Westcon Mexico, S.A. de C.V. A tiempo completoJob Description:The Security Architect will support more complex technology, like Virtualization, Data Center, Storage, UC, and Cloud Solutions for IBM.May specialize in one vendor or support multiple technologies.Must be available to travel in the field, to help our resellers understand the interworking's of today's complex technologies."Let's Achieve Great...
-
Customer Service Representative
hace 1 día
Ciudad Juarez, México North American Production Sharing, Inc. A tiempo completoJOB SUMMARY:Provides direct support to the Sales Manager in the ongoing development of existing and prospective customers to ensure that the deparment is able to meet its growth targets. Resolves product related problems and answers questions by telephone, e-mail and fax. Makes outgoing calls to customers to gather information and promote new and existing...
-
Supervisor, Marketing Cisco LAC
hace 3 semanas
Benito Juarez, Ciudad de México Westcon Mexico, S.A. de C.V. A tiempo completoJob Purpose:Own the overall marketing execution in the country through cascading global brand messaging, and go-to-market strategy, applying these via localization to build leads funnel for the business.The person in this role will be responsible for driving readiness, lead execution and focus to drive digital transformation of the marketing function for the...