Financial Claims AMS regional manager

hace 4 semanas

Tlaquepaque, México HP A tiempo completo

Financial Claims AMS regional manager

Description -

Job Summary
• This role is responsible for overseeing a sales operations team of senior individual contributors, supervisors and managers, promoting collaboration and high performance while developing team members' skills through training and mentorship. The role contributes to strategic sales operations initiatives and utilizes data-driven insights to refine processes and manage budgets. The role collaborates with stakeholders, addresses risks, and ensures compliance with industry regulations and company policies.

Responsibilities
• Leads and mentors a team of individual contributors, supervisors, and operations managers within the financial claims space, fostering a collaborative and high-performance work environment.

- Responsible for deploying regional programs and processes in operations, aligning processes to global standard and managing operations execution within targets and timelines.

- Defines the strategic direction of the team in line with the strategy and priorities of the Sales teams and the Sales Operations department;

• Establishes and monitors annual performance plans for team members, provides coaching, and facilitates career development to enhance the skills and capabilities of the team.
• Collaborates with cross-functional teams and leadership to contribute to the development of overarching sales operations strategies and initiatives that drive business growth and operational excellence, as it relates to financial claims management
• Evaluates and refines sales operations processes and procedures to optimize efficiency, productivity, and effectiveness.
• Manages the sales operations budget to align with strategic goals and optimize resource allocation.
• Analyzes sales data and key performance indicators (KPIs) to identify trends, opportunities, and areas for improvement, providing data-driven insights to support decision-making.
• Collaborates with partners, and internal stakeholders to develop solutions that enhance partner experience and drive business success.
• Manages relationships with external vendors and service providers to ensure the effectiveness of sales operations tools and technology.
• Identifies potential risks and challenges within the sales operations function and develops mitigation strategies to address them.
• Ensures that the sales operations function adheres to relevant industry regulations, company policies, and ethical standards.

Education & Experience Recommended
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, Accounting, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of job-related experience or 8-10 years of management experience, preferably in sales, sales support, people management, sales process improvement, or a related field.

Preferred Certifications
• Certified Sales Operations Professional (CSOP)
• Project Management Professional (PMP) Certification

Knowledge & Skills
• Balancing (Ledger/Billing)
• Business Development
• Business To Business
• Cash Register
• Customer Relationship Management
• Dashboard
• Data Analysis
• Finance
• Key Performance Indicators (KPIs)
• Marketing
• Merchandising
• Process Improvement
• Sales Management
• Sales Operations
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Support
• Salesforce
• Selling Techniques

Cross-Org Skills
• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking

Impact & Scope
• Impacts large functions and leads projects requiring knowledge of multiple disciplines or areas of HP.

Complexity
• Uses managerial concepts and company objectives to resolve highly complex issues in creative and effective ways. May achieve goals through subordinate supervisors.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Sales Operations

Schedule -

Full time

Shift -

No shift premium (Mexico)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

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