Application Support Engineer

hace 1 mes

Guadalajara, México HPE A tiempo completo
Application Support Engineer - Java

  

This role has been designed as âHybridâ with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todayâs complex world. Our culture thrives on finding new and better ways to accelerate whatâs next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

As a DevOps Engineer for hybris platform and java applications, you will be responsible for providing technical support and assistance for Hybris Services platforms. This role involves troubleshooting, issue resolution, and collaborating with various teams to ensure the optimal performance and stability of the Hybris environment and related java applications. The ideal candidate should have a solid understanding of applications built on Java, Spring, excellent problem-solving skills, and the ability to work in a fast-paced support environment.

Key responsabilities:

Incident Management and Resolution:

  • Drive vendor teams to respond to and resolve Level 2 and Level 3 support issues related to the Hybris e-commerce platform and Java/J2EE applications.
  • Analyze and troubleshoot technical problems to identify root causes and implement effective solutions.
  • Address and resolve Level 4 incidents (minor enhancements) on timely basis

âPerformance Monitoring:

  • Monitor the performance and availability of the Hybris environment and Java application on Apache, Tomcat environment
  • Proactively identify and address potential performance bottlenecks and system issues.
  • Implement performance tuning and optimization strategies.
  • Document troubleshooting steps and resolutions for knowledge sharing.
  • Work closely with development teams, other interfacing application teams and infra teams to address and resolve issues promptly.
  • Participate in cross-functional meetings and discussions to improve system reliability.
  • Identify opportunities for automation and efficiency improvements

Hybris Configuration:

  • Assist in the configuration and customization of the Hybris platform based on client requirements.
  • Collaborate with developers to implement changes and updates to the Hybris system.
  • Ensure proper functioning of the Hybris architecture and related components.

About you

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5 years hands on experience.
  • Strong troubleshooting and problem-solving skills.
  • Proven experience in supporting Java, Spring
  • Excellent verbal and written communication skills; demonstrated influencing skills, high level of technical and team leadership skills.
  • Understanding of GITHUB, Docker, Monitoring Tool such as NewRelic, Dynatrace, SAP Wily Introscope, Kafka, CI-CD
  • A successful person in this role will have excellent business acumen and extensive experience in supporting to solve business problems and help HPE transform the service business
  • Desired: Experience with performance monitoring and tuning of Hybris applications.

#Mexico

#Li-Hybrid

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Agile Methodology, Bias, Business, Coaching, Creativity, Critical Thinking, Cybersecurity, Data Analysis Management, Data Collection Management, Data Controls, Design Thinking, Development Methodologies, Empathy, Follow-Through, Growth Mindset, Implementation Methodologies, Infrastructure Design, Intellectual Curiosity, Long Term Planning, Managing Ambiguity {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have â whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#mexico#globalIT

Job:

Information Technology

Job Level:

Specialist

    

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

  • Product Application Engineer

    hace 3 semanas

    Guadalajara, Jal., México Mccsemi A tiempo completo

    April 17, 2024 MCC has extensive experience in the manufacturing and delivery of high-quality semiconductors products, including extensive marketing and sales network throughout the world: China, Americas, EMEA, APAC. We are looking for an experienced Product Application Engineer - Guadalajara, Mexico The Product Application Engineer will be responsible...

  • Application Support Engineer

    hace 4 semanas

    Guadalajara, México F5 A tiempo completo

    At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.    Everything we do centers...

  • Ms Dynamics Product Support Engineer

    hace 1 día

    Guadalajara, México Atriyo LLC A tiempo completo

    **Job Title**: Microsoft Dynamics Product Support Engineer **Location**:Guadalajara and Mexico, City, Mexico **Salary**:Open **Position**:Fulltime **Role 1: MS Dynamics 365 - F&O - Technical Engineer/Consultant** **Role 2: MS Dynamics 365 - F&O - Finance Functional Engineer/Consultant** **Role 3: MS Dynamics 365 - SCM Functional...

  • Product Support Engineer

    hace 4 semanas

    Guadalajara, México OMRON A tiempo completo

    External Description We are looking for our next Product Support Engineer based in Guadalajara. Our engineer will support the Sales Channels, Customer Service, Product Support Team and Product Marketing Team members with technical and marketing activities for all DMS (Relays, Switches, Connectors and Sensors) and a limited amount of IA products...

  • Application Support Engineer

    hace 4 semanas

    Guadalajara, México f5 A tiempo completo

    Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. - Show us your passion for solving problems, learning new technologies, and sharing knowledge with others! We want to see you perform under...

  • Application Support

    hace 4 semanas

    Guadalajara, México Epam A tiempo completo

    Description DESCRIPTION Are you a tech-savvy professional with a passion for problem-solving? Do you thrive in dynamic, collaborative environments? If so, we have an exciting opportunity for you! We're currently seeking an Application Support professional to join our vibrant team. This role offers the chance to be the first point of...

  • Application Support

    hace 4 semanas

    Guadalajara, México Capital Empresarial Horizonte A tiempo completo

    Capital Empresarial Capital Empresarial Horizonte Empresa Mexicana especialista en Recursos Humanos y Tecnologías de la Información Solicita: Application Support Para laborar en Guadalajara **Perfil**: Escolaridad: Ingeniería en Sistemas, Informática o afín. Experiência: Mínima de 3 años. Inglés: Inglés conversacional avanzado...

  • Application Support

    hace 4 semanas

    Guadalajara, México Epam A tiempo completo

    DESCRIPTIONAre you a tech-savvy professional with a passion for problem-solving? Do you thrive in dynamic, collaborative environments? If so, we have an exciting opportunity for you! We're currently seeking an Application Support professional to join our vibrant team. This role offers the chance to be the first point of contact for customers seeking...

  • Application Support

    hace 4 semanas

    Guadalajara, Jalisco, México Epam A tiempo completo

    DESCRIPTIONAre you a tech-savvy professional with a passion for problem-solving? Do you thrive in dynamic, collaborative environments? If so, we have an exciting opportunity for you We're currently seeking an Application Support professional to join our vibrant team. This role offers the chance to be the first point of contact for customers seeking...

  • Applications Engineer

    hace 4 semanas

    Guadalajara, México NXP Semiconductors A tiempo completo

    **Applications Engineer - Technical Support for Automotive Microprocessors** **Company Description** **Business Unit Description** Global Sales & Marketing (GSM) is responsible for amplifying the voices of the customer and of the market for the entire company and growing the NXP brand. Additionally, we are tasked with defining market requirements,...

  • Senior Application Engineer for System Power Automotive product line

    hace 4 semanas

    Guadalajara, Jal., México NXP Semiconductors A tiempo completo

    Senior Application Engineer for System Power Automotive product line page is loaded Senior Application Engineer for System Power Automotive product line Apply locations Guadalajara Toulouse (Ave Eisenhower) time type Full time posted on Posted 7 Days Ago job requisition id R-10051783 Context As an important part of NXP’s analog automotive strategy,...

  • Product Support Engineer

    hace 4 semanas

    Guadalajara, Jal., México OMRON Corporation A tiempo completo

    We are looking for our next Product Support Engineer based in Guadalajara. Our engineer will support the Sales Channels, Customer Service, Product Support Team and Product Marketing Team members with technical and marketing activities for all DMS (Relays, Switches, Connectors and Sensors) and a limited amount of IA products such as Industrial Components...

  • Product Support Engineer

    hace 4 semanas

    Guadalajara, México OMRON A tiempo completo

    We are looking for our next **Product Support Engineer** based in Guadalajara. Our engineer will support the Sales Channels, Customer Service, Product Support Team and Product Marketing Team members with technical and marketing activities for all DMS (Relays, Switches, Connectors and Sensors) and a limited amount of IA products such as Industrial Components...

  • Data Platform Engineer

    hace 4 semanas

    Guadalajara, México CHUBB A tiempo completo

    Informatica Data Management Cloud (IDMC) Platform Engineer Chubb’s Analytics and Insights Platform (AIP) is a state-of-the-art Data Lake Analytics Platform that uses cutting edge open source and cloud data technologies. Our Data Lake Platform supports multiple Chubb business units executing Data Science, Data Engineering and Analytics use cases. We are...

  • Software Support Engineer

    hace 4 semanas

    Guadalajara, México amdocs A tiempo completo

    **Job ID**: 172743 **Required Travel** :Minimal **Managerial - No** **Location**:MEXICO- GUADALAJARA (Amdocs Site)** **Who are we?**: **In one sentence**: Responsible for providing best-in-class technical support to a global customer base. Maintains ownership of the resolution of complex technical problems, including debugging, simulations, identifying...

  • Senior Support Engineer

    hace 4 semanas

    Guadalajara, México Luxoft A tiempo completo

    **Project** Description**: Large US based investment fund is looking for a support engineer having strong Unix administration skills and development experience. **Responsibilities**: Your responsibilities will include: Supporting financial data users Addressing users' concerns and queries about data availability, accessing, quality, etc. Multitasking and...

  • IT Support Engineer

    hace 4 semanas

    Guadalajara, México Synechron A tiempo completo

    Synechron is a self-funded, leading digital transformation Consulting firm focused on the financial services industry working to accelerate digital initiatives for Banks, Asset Managers and Insurance. We achieve this by providing our clients with innovative solutions that solve their most complex business challenges and combining Synechron’s unique,...

  • Associate Application Engineer

    hace 4 semanas

    Guadalajara, México AstraZeneca A tiempo completo

    **Positions are open to Mexican Citizens and official residents of Mexico.** **Location: Guadalajara (hybrid)** **Strong English interpersonal skills required**: **About the AstraZeneca**: **AstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines...

  • Software Engineer Applications

    hace 4 semanas

    Guadalajara, México LTIMindtree A tiempo completo

    JOB SUMMARY Software Engineers are skilled in solving various technical problems by effectively leveraging the collaborative platforms in an ecosystem. This opportunity allows one to independently implement diverse and complex engineering tasks through analytical thinking and problem solving. Software Engineers will get to exhibit a deep understanding of...

  • Hadoop Support Engineer

    hace 4 semanas

    Guadalajara, México Capital Empresarial Horizonte A tiempo completo

    Capital Empresarial Capital Empresarial Horizonte Empresa Mexicana especialista en Recursos Humanos y Tecnologías de la Información Solicita: Hadoop Support Engineer Para laborar en Guadalajara **Perfil**: Escolaridad: Ingeniería en Sistemas, Informática o afín. Experiência: Mínima de 3 años. Inglés: Inglés conversacional avanzado...