Software Support Engineer

hace 1 mes


Guadalajara, México amdocs A tiempo completo

**Job ID**: 172743
**Required Travel** :Minimal
**Managerial - No**
**Location**:MEXICO- GUADALAJARA (Amdocs Site)**

**Who are we?**:
**In one sentence**:
Responsible for providing best-in-class technical support to a global customer base.
Maintains ownership of the resolution of complex technical problems, including debugging, simulations, identifying bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.

**What will your job look like?**:

- You will provide engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications.
- You will investigate, debug and reproduce issues, provide fixes and workarounds and verify changes to ensure continued operability of the software solution.
- You will demonstrate continuous improvements and increased efficiency to the software or business processes utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions.
- You will contribute to meeting the SLAs and KPIs as applicable for the account and unit - for example, responsiveness, resolution, software quality, etc.
- You will communicate with internal/external customers to enhance the understanding of customer problems, and verify that an appropriate resolution has been applied.

**All you need is...**:
Bachelor’s degree in Science/IT/Computing or equivalent

3+ yoe as Software Support Engineer

Technical Knowledge: SQL Server/Oracle & Unix/Linux

Good Communication with customer-facing experience

Good analytical and problem-solving ability

Responsible for providing best-in-class technical support to a global customer base.

Maintains ownership of the resolution of complex technical problems, including debugging.

**Why you will love this job**:

- You will gain valuable experience and wide knowledge of Software integrative systems.
- You will be exposed to advanced market technologies.
- You will work with multiple channels and diverse areas of expertise.

**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce



  • Guadalajara, México BMC Software A tiempo completo

    **Basic Information**: Country Mexico State Jalisco City Guadalajara Date Published 20-Feb-2023 Job ID 36607 Travel Amount None **Description and Requirements**: LI-OG1 BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation,...

  • D365 Support Engineer

    hace 1 día


    Guadalajara, México Sonata Software A tiempo completo

    SonataSoftware Overview Sonata is a global technology company specializing in platform-baseddigital transformation, supporting businesses to become connected, open,intelligent and scalable. Sonata’s Platformation™ methodology brings togetherindustry expertise, platform technology excellence, design innovation andstrategic engagement models to deliver...


  • Guadalajara, México Dew Software A tiempo completo

    ● Lead the team to build the next-generation global ingestion platform from the ground up and migrate existing complex use cases into that system. In its completion, the global ingestion platform will empower data connectivity in global markets (US, EU, APAC, etc).● Work with a team of supportive and passionate software engineers. ● Architect and...


  • Guadalajara, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...


  • Guadalajara, México Sonata Software A tiempo completo

    Sonata Software Overview Sonata is a global technology company specializing in platform-based digital transformation, supporting businesses to become connected, open, intelligent and scalable. Sonata’s Platformation™ methodology brings together industry expertise, platform technology excellence, design innovation and strategic engagement models to...


  • Guadalajara, México Sonata Software A tiempo completo

    Sonata Software Overview Sonata is a global technology company specializing in platform-based digital transformation, supporting businesses to become connected, open, intelligent and scalable. Sonata’s Platformation™ methodology brings together industry expertise, platform technology excellence, design innovation and strategic engagement models to...


  • Guadalajara, Jal., México Dew Software Inc A tiempo completo

    ● Lead the team to build the next-generation global ingestion platform from the ground up and migrate existing complex use cases into that system. In its completion, the global ingestion platform will empower data connectivity in global markets (US, EU, APAC, etc). ● Work with a team of supportive and passionate software engineers. ● Architect and...


  • Guadalajara, Jal., México NTD Software A tiempo completo

    Sr. Software Development Engineer in Test (SDET) The Software Development Engineer in Test (SDET) is responsible for creating and maintaining automated tests to ensure our software products meet quality and performance standards. This role requires strong programming skills, experience with modern testing tools, and a collaborative mindset in a continuous...

  • Java Software Engineer

    hace 7 días


    Guadalajara, México Amdocs A tiempo completo

    In one sentence Responsible for providing best-in-class technical support to a global customer base. Maintains ownership of the resolution of complex technical problems, including debugging, simulations, identifying bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.   What will your job look like? • You...


  • Guadalajara, México Diverseteam A tiempo completo

    SupportBase24 support Engineer Guadalajara MX SYNE/TRANSAMERICA FTE **Thanks & Regards** **Lokesh Sharma** **Senior Technical Recruiter - Recruitment** **Desk Number: 907-921-2004*124** **Phone: 609-245-5311** **Salary**: $14,509.86 - $27,235.73 per month Ability to commute/relocate: - Guadalajara, Jal.: Reliably commute or planning to relocate...


  • Guadalajara, México BMC Software A tiempo completo

    **Basic Information**: Country Mexico State Jalisco City Guadalajara Date Published 15-May-2023 Job ID 37236 Travel Amount None **Description and Requirements**: LI-LH1 BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their...


  • Guadalajara, México Luxoft A tiempo completo

    **Project** Description**: Large US based investment fund is looking for a support engineer having strong Unix administration skills and development experience. **Responsibilities**: Your responsibilities will include: Supporting financial data users Addressing users' concerns and queries about data availability, accessing, quality, etc. Multitasking and...


  • Guadalajara, México Amdocs A tiempo completo

    In one sentence Responsible for providing best-in-class technical support to a global customer base with high customer standards.Maintains ownership of the resolution of complex technical problems, including debugging, identifying bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.   What will your job look like? ...


  • Guadalajara, México Thermo Fisher Scientific A tiempo completo

    DevOps Engineer Role and responsibilities Building (Coding, Scripting) and setting up new development tools and infrastructure IT Process automation and system monitoring Identifying technical problems, writing and following up standard operation procedure playbooks Ensuring that systems are safe and secure against cybersecurity threats Working building...

  • IT Support Engineer

    hace 6 horas


    Guadalajara, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...


  • Guadalajara, México amdocs A tiempo completo

    **Job ID**:185757 **Required Travel**: Minimal **Managerial - No** **Location:**:Mexico-Guadalajara (AM) **Who are we?**: Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication...


  • Guadalajara, México amdocs A tiempo completo

    **Job ID**: 173708 **Required Travel** :Minimal **Managerial - No** **Location**: :MEXICO- GUADALAJARA (Amdocs Site) **Who are we?**: **In one sentence**: Responsible for providing outstanding technical support to a global customer base. Keeps ownership for the resolution of sophisticated technical problems, including debugging, simulations, locating bugs,...


  • Guadalajara, Jalisco, México Flex A tiempo completo

    Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...


  • Guadalajara, Jalisco, México Flextronics A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...


  • Guadalajara, México Flex A tiempo completo

    Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...