Sales Operations Specialist III

hace 2 semanas

Tlaquepaque, México Arrow Components A tiempo completo

Sales Operations Specialist III – Arrow Components Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of $27.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. Position Sales Operations Specialist III What You’ll Be Doing Customer Request Management Act as the primary point of contact for special customer requests, ensuring all requirements are clearly understood and documented. Collaborate with the Sales Operations Manager to prioritize and execute customer‑specific tasks. Coordination With Service Center Work closely with the Service Center team to ensure customer requests are fulfilled accurately and on time. Monitor progress and provide updates to the Sales Operations Manager and customers as needed. Process Execution Implement and oversee processes to handle special customer requests efficiently. Identify and resolve any issues or bottlenecks that may arise during execution. Reporting And Communication Prepare regular reports on the status of customer requests and share insights with the Sales Operations Manager. Maintain clear and professional communication with customers, ensuring their needs are met and expectations managed. Continuous Improvement Suggest process improvements to enhance the efficiency and effectiveness of handling special customer requests. Stay updated on industry best practices and incorporate them into daily operations. What We Are Looking For Bachelor’s degree completed. 3–5 years of experience in Operations support. English proficiency; resume must be provided in English. Excellent communication skills. ERP knowledge. Advanced Excel skills. Database analysis and management experience. Previous project management experience is desirable. Work Arrangement Hybrid: 3 days in office / 2 days working from home What’s In It For You 30 days of Christmas bonus 40% vacation premium 12 vacation days plus 2 floating days, sick days and holidays Vision and dental assistance Life insurance Healthcare insurance 10% food/pantry vouchers Restaurant vouchers 13% savings fund Tuition reimbursement Growth opportunities, and more Annual Hiring Range/Hourly Rate $38,000.00 – $50,666.67 MXN monthly Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location MX-JAL-Tlaquepaque, Mexico (HPE Guad office) Time Type Full time Job Category Business Support EEO Statement Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc. Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico) Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Business Development Industries Technology, Information and Internet Referrals increase your chances of interviewing at Arrow Components by 2×. #J-18808-Ljbffr

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