BILLING COLLECTIONS SPECIALIST

hace 3 días


Mexico City Teamswell A tiempo completo

Teamswell is a high-growth nearshore outsourcing company working for US companies. Our mission is to help small and medium-sized US businesses grow and become more profitable by having access to highly engaged, skilled, and experienced talent at a fair price, and to generate career opportunities for bilingual professionals in Latin America with fair compensation and professional and personal growth opportunities. We are currently looking for a Billing and Collections Specialist who will manage all aspects of the billing and collections process, ensuring accurate and timely invoicing and payments. This role involves working closely with project managers and clients and requires strong attention to detail and communication skills. In Teamswell every team member has an instrumental role and impact on the success of our business and our client’s success, so we seek to have highly motivated individuals who thrive in a fast-paced work environment, who are intelligent, eager to work hard, reliable, and able to communicate effectively with all levels of an organization. Our Billing and Collections Specialist will possess the skills and experience required, as well as a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. We value people who are good communicators, quick learners, scrappy about finding creative solutions to problems, and conscious of their work quality. We expect all our team members to deliver excellence in both technical expertise as well as in their everyday relationships with their team. CORE RESPONSIBILITIES Generate and send invoicesbased on contracts, milestones, and completed work. Verify billing accuracyand secure approvalsfrom project managers. Monitor accountsreceivable, contact clientsabout past-due accounts,and resolve discrepancies. Reconcile accounts and prepare regular collection status reports. Serve as the primary point of contactfor clients and internal teams on billinginquiries. Maintain detailedbilling records and payment histories. Assist with special accounting projects, controls, and documentation. Identify processimprovements for billingand collections efficiency. Attend weeklysupervisor check-ins. REQUIRED EXPERIENCE Experience with billingand collections (minimumof five years preferred). Experience working with insurance companies or adjusters (Is a plus). HubSpot CRM experience– mandatory. Ability to use Google Suiteand adapt to new technologies. Strong organizational skills; able to manage multipleprojects and deadlines. Strong math, analytical, and problem-solving skills. Excellent written and verbal communication skills in a client-facing capacity. Strong teamwork and collaboration skills. Dependable, with strong customer service skills and a sales mindset WORK ENVIRONMENT This remote position requires consistent access to reliable internet and the ability to collaborate with team membersand clients in a virtualenvironment. POSITION SCHEDULE DETAILS Full-time remote position Monday - Friday (40 hours/week) BENEFITS & PERKS Company-paid employee private health, emergency, basic life, and short-term disability insurance stipend. #J-18808-Ljbffr


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