Empleos actuales relacionados con Senior Customer Success Engineer - Mexico City - Tractian
-
Senior Customer Success Strategist, Services
hace 2 semanas
Mexico City Mastercard A tiempo completoA leading global payments technology company seeks a Senior Specialist in Customer Success to enhance customer satisfaction and retention. This role focuses on strategic priorities and includes customer engagement and business growth. Candidates should have strong data analytics skills, knowledge in cybersecurity, and the ability to develop effective...
-
Customer Success Executive – Loyalty Programs
hace 3 semanas
Mexico City Customer Intelligence Inc. A tiempo completoUna empresa de consultoría y servicios de marketing busca un Customer Success Executive para gestionar programas de lealtad en Ciudad de México. El candidato ideal debe tener de 2 a 4 años de experiencia en gestión de clientes y habilidades en comunicación, análisis de rendimiento y coordinación de equipos. Se requiere un enfoque proactivo y dominio...
-
Senior Customer Success Manager
hace 4 semanas
Mexico City Viterbit A tiempo completoOverviewJoin to apply for the Senior Customer Success Manager - México role at Viterbit.No empezaremos contando lo increíbles que somos. Buscamos a alguien que nos ayude a llevar nuestra misión al siguiente nivel y revolucionar el mundo del reclutamiento. Buscamos un Senior Customer Success Manager con al menos 5 años de experiencia.What will you do /...
-
Senior Customer Success Manager
hace 4 semanas
Mexico City Viterbit A tiempo completoOverviewJoin to apply for the Senior Customer Success Manager - México role at Viterbit.No empezaremos contando lo increíbles que somos. Buscamos a alguien que nos ayude a llevar nuestra misión al siguiente nivel y revolucionar el mundo del reclutamiento. Buscamos un Senior Customer Success Manager con al menos 5 años de experiencia.What will you do /...
-
Customer Success Specialist
hace 4 semanas
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
-
Customer Success Specialist
hace 4 semanas
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
-
Customer Success Specialist
hace 3 semanas
Mexico City Customer Intelligence Inc. A tiempo completoDescripción del trabajo ABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and...
-
Customer Success Specialist
hace 3 semanas
Mexico City Customer Intelligence Inc. A tiempo completoDescripción del trabajo ABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and...
-
Senior Specialist, Customer Success
hace 2 semanas
Mexico City Mastercard A tiempo completoOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
-
Senior Specialist, Customer Success
hace 2 semanas
Mexico City Mastercard A tiempo completoOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
Senior Customer Success Engineer
hace 39 minutos
Customer at TRACTIAN The Customer team is the driving factor behind lifetime value, retention and expasion at Tractian. We focus on expanding inside existing customers, crosselling to different products, and building even stronger relationships with our current accounts. Our Enterprise customers are comprised of Fortune 500 companies, such as Hyundai, Bosch, CEMEX, Bimbo, PepsiCo, and others. Every member of our team directly affects the results of our clients. As part of this team, you will be in contact with clients to understand their needs and help create solutions to improve their maintenance processes. What you'll do As a Customer Success Engineer, your main obligations will include providing technical support and guidance to our enterprise clients. You will work closely with customers to ensure that technical aspects of our solutions are effectively aligned with their needs, contributing to account expansion, retention and high client satisfaction. Responsibilities Develop and maintain close relationships with key customers. Provide technical expertise during client meetings and product demonstrations. Collaborate with sales and engineering teams to customize solutions for enterprise clients. Monitor and analyze product performance within client environments, offering solutions for optimization. Lead technical discussions with clients regarding product updates and future needs. Facilitate product training sessions for clients and their teams. Actively contribute to the identification of upsell and cross-sell opportunities. Maintain technical documentation and support materials. Requirements Bachelor's degree in Engineering, Business, or a related technical field. Strong technical background with experience in customer-facing roles. Demonstrated ability to troubleshoot and resolve complex technical issues. Knowledge of project management principles and practices. Excellent communication skills, with the ability to explain technical concepts clearly. Familiarity with enterprise-level client engagement and support. Proficiency in using CRM and project management software, ideally HubSpot. Bonus Points Prior experience in B2B technical support roles. Additional language skills apart from English. Fluent in English. #J-18808-Ljbffr
