Customer Success Specialist
hace 4 semanas
ABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout Latin America. 🌎👉 We are currently seeking a Customer Success Executive – Loyalty Programs to join the team supporting our client in Mexico.📍 Location: Hybrid ⏳ Contract duration: 12 months 💼 Contract type: Independent professional 🌐 Language: Advanced English (minimum 80%)EDUCATION Bachelor’s degree in Business Administration, Marketing, Communications, Engineering, or a related field.EXPERIENCE 2 to 4 years of experience in client management and operational project management, ideally within loyalty, marketing, or digital ecosystem environments.SKILLS AND KNOWLEDGEStrong client relationship management and follow-up on requirements.Ability to structure information and processes with a strong action-oriented mindset.Experience coordinating operational deliverables and managing multiple stakeholders.Familiarity with dashboards, reports, and performance analysis for decision-making.Excellent communication, presentation, and teamwork skills.Proactivity, organization, and results orientation in dynamic environments.RESPONSIBILITIESAct as the main point of contact between the client and internal Loyalty teams.Ensure proper execution of the operational activities of the loyalty program.Follow up on client requirements, incidents, and deliverables.Monitor the performance of initiatives through dashboards and operational reports, generating insights for continuous improvement.Coordinate with technical and campaign teams to ensure compliance.Prioritize and plan new initiatives within the program’s operational roadmap.Maintain communication with clients, ensuring a consistent and results-driven experience.🚀 If you are passionate about loyalty, payment solutions, and strategic project management, we want to meet you.#Hiring #Loyalty #CustomerIntelligence #Mexico #PMO #Recruitment
-
Customer Success Specialist
hace 3 semanas
Mexico City S&P Global A tiempo completoCustomer Success Specialist About the Role: Customer Success Specialist – Team: Industry Performance Product Management Customer Success. Slated for US/Canada coverage. Responsibilities & Impact Become an expert on your clients: their objectives, needs, and working style Conduct prospective client demonstrations Manage onboarding activities Attend all...
-
Customer Success Specialist
hace 3 semanas
Mexico City S&P Global A tiempo completoCustomer Success Specialist About the Role: Customer Success Specialist – Team: Industry Performance Product Management Customer Success. Slated for US/Canada coverage. Responsibilities & Impact Become an expert on your clients: their objectives, needs, and working style Conduct prospective client demonstrations Manage onboarding activities Attend all...
-
Customer Success Specialist
hace 3 semanas
Mexico City Customer Intelligence Inc. A tiempo completoDescripción del trabajo ABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and...
-
Customer Success Specialist
hace 3 semanas
Mexico City Customer Intelligence Inc. A tiempo completoDescripción del trabajo ABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and...
-
Bilingual Customer Success Specialist
hace 3 semanas
Mexico City SecurityScorecard A tiempo completoA leading cybersecurity ratings company located in Mexico City is seeking a Customer Success Specialist to ensure customers achieve optimal value from their services. The ideal candidate will have a year of experience in customer success, strong communication skills, and bilingual fluency in Spanish and English. Responsibilities include managing customer...
-
Remote Operations
hace 3 semanas
Mexico City Somewhere A tiempo completoA growing startup in outdoor recreation is looking for an Operations Assistant / Customer Success Specialist. This hybrid role blends customer service, operations, and sales development, critical for ensuring smooth daily operations. The ideal candidate will support customers through real-time communication and manage essential feedback loops. With a strong...
-
Customer Success Specialist
hace 3 semanas
Mexico City Hire With Near A tiempo completoDirect message the job poster from Hire With Near Recruitment Sourcer @HireWithNear | Connecting talent from Latin America with North American companies. Customer Success Specialist (1.5K - 2K USD monthly) At Near, we help top talent in Latin America find remote roles with US companies. Our mission is to create better lives by fostering a remote work culture...
-
Senior Specialist, Customer Success
hace 2 semanas
Mexico City Mastercard A tiempo completoOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
-
Senior Specialist, Customer Success
hace 2 semanas
Mexico City Mastercard A tiempo completoOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
-
Customer Success Specialist
hace 3 semanas
Mexico Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
