SVCS CUSTOMER OPS SUPPORT 2
hace 9 horas
About Xerox Holdings Corporation At Xerox, we make work, work For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at www.xerox.com and explore our commitment to diversity, inclusion and belonging. Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manage the Customer P&L, contract amendments, identify and deliver continuous improvement ideas and execute Customer Governance. Ensures that operational teams and subcontractors have a clear understanding of client requirements. Builds and maintains strong client relationships at all levels and provides day-to-day client advice and support such as install base accuracy, hardware orders, device change management, issue resolution, client training needs, consumables forecasts, client on-hand inventories, toner reconciliation, consumables escalations, vendor management, normal business as usual activities to ensure customer satisfaction. #J-18808-Ljbffr
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Svcs Customer Ops Support 2
hace 1 semana
Monterrey, México Lexmark A tiempo completoSvcs Customer Ops Support 2 page is loaded## Svcs Customer Ops Support 2locations: Monterrey Mexico: Mexico City Mexico Offsite Loctime type: Full timeposted on: Posted Todayjob requisition id: R4596Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you...
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Svcs Customer Ops Support 2
hace 4 días
Monterrey, México Lexmark International, Inc. A tiempo completoResponsibilities: Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manage the Customer P&L, contract amendments, identify and deliver...
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Customer Ops Specialist
hace 4 semanas
Monterrey, México Lenovo A tiempo completo**General Information**:- Req #- WD - Career area:- Supply Chain- Country/Region:- Mexico- State:- Nuevo León- City:- Monterrey- Date:- Friday, February 21, 2025- Working time:- Full-time**Additional Locations**:- Mexico - Nuevo León - Monterrey- Mexico - Nuevo León - Monterrey**Why Work at Lenovo**:- We are Lenovo. We do what we say. We own what we do....
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Customer Ops Specialist
hace 18 horas
Monterrey, México Lenovo A tiempo completo**General Information**: - Req # - WD00078539 - Career area: - Supply Chain - Country/Region: - Mexico - State: - Nuevo León - City: - Monterrey - Date: - Friday, February 21, 2025 - Working time: - Full-time **Additional Locations**: - Mexico - Nuevo León - Monterrey - Mexico - Nuevo León - Monterrey **Why Work at Lenovo**: - We are Lenovo. We...
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Customer Ops Coordinator
hace 7 días
Monterrey, México Lenovo A tiempo completo**General Information**:- Req #- WD - Career area:- Supply Chain- Country/Region:- Mexico- State:- Nuevo León- City:- Monterrey- Date:- Thursday, September 26, 2024- Working time:- Full-time**Additional Locations**:- Mexico - Nuevo León - Monterrey- Mexico - Nuevo León - Monterrey**Why Work at Lenovo**:- We are Lenovo. We do what we say. We own what we...
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Customer Ops Specialist
hace 2 semanas
Monterrey Metropolitan Area, México Lenovo A tiempo completoWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC...
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Customer Support
hace 2 semanas
Monterrey, México Envia.Com A tiempo completoCustomer Support Envia.Com • Monterrey, Nuevo León, México Job Overview We offer: Base Salary $13,****** to $15,******. Direct contracting with our company. Paid training. Working Hours Monday to Friday from 09:00 a.m. to 06:00 p.m (hybrid) Courses for professional development. 50% of Major medical expenses and life insurance. Payroll advance for the...
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Support Engineer 2
hace 7 días
Monterrey, México Blue Yonder A tiempo completoJob Title:Support Engineer 2Overview:As a Support Engineer 2 at Blue Yonder, you will play a crucial role in providing excellent customer experience and solution support to Blue Yonder customers. Your responsibilities will include owning Tier 2 solutions, enhancing solution stability, and enabling increased customer adoption of services. This role requires a...
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Customer Support
hace 4 semanas
Monterrey, México CGBOT A tiempo completoWe have an incredible opportunity for a Customer Support Specialist**Responsibilities**:- Identify customer needs and help customers use specific features.- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).- Update our internal databases with information about technical issues and useful discussions...
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Customer Support
hace 19 horas
Monterrey, México CGBOT A tiempo completoWe have an incredible opportunity for a Customer Support Specialist **Responsibilities**: - Identify customer needs and help customers use specific features. - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users). - Update our internal databases with information about technical issues and useful...