Customer Ops Specialist

hace 2 semanas

Monterrey, México Lenovo A tiempo completo

**General Information**:- Req #- WD - Career area:- Supply Chain- Country/Region:- Mexico- State:- Nuevo León- City:- Monterrey- Date:- Friday, February 21, 2025- Working time:- Full-time**Additional Locations**:- Mexico - Nuevo León - Monterrey- Mexico - Nuevo León - Monterrey**Why Work at Lenovo**:- We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).**Description and Requirements**:The Customer Ops Coordinator is responsible to support Lenovo customers (Large Enterprise Direct, Mid- Market, Small/Medium Business, Business Partner, Consumer) in a variety of areas including: - Ordermanagement (order entry processing, changes on orders, returns management, disputes, etc), - BacklogManagement, pulling of and analyzing reports, customer contact, ship support, and working with execution onbuild requirements/shipment - Pricing/contracts monitoring and processing.Backlog Management, Sales support, Presentation, GSC activities and projects**Additional Locations**:- Mexico - Nuevo León - Monterrey- Mexico - Nuevo León - Monterrey- Mexico- Mexico - Nuevo León- Mexico - Nuevo León - Monterrey ,- Mexico - Nuevo León - Monterrey

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