Senior Technical Consultant
hace 4 semanas
Join to apply for the Senior Technical Consultant role at Atos About Atos Group Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. €10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high‑performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI‑powered, end‑to‑end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris. Senior Technical Consultant Overview Location: RemoteShift Schedule: CT time zone. The primary role of the Senior Technical Consultant is to work closely with customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. Responsibilities Primary focus area: ServiceNow ITOM/CMDB Other focus areas: ITSM Preparing and running functional design workshops including the creation of design specifications based on out‑of‑the‑box functionality and customer requirements. Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus “wants”. Working with the client this requires thought leadership in transforming “solutionised” requirements to true business outcomes. Proven hands‑on technical delivery (including development, testing and implementation) of cost‑effective ServiceNow solutions using a number of technical skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID, etc). Qualifications Education: Bachelor’s degree in computer science or related field. Years of Experience: Hands‑on design, development, and deployment experience with the Service‑Now.com platform and/or similar ITSM toolsets for 6+ years. Minimum Required Skills: Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics, and key performance indicators; Must have solid understanding and experience in using several web technologies such as HTML, CSS, XML, JavaScript/AJAX and developing integrations with the ServiceNow platform using web services, SOAP, email, MID, plugins; Knowledge of technical components such as LDAP, VPN, SSL and other such technologies. Has proven leadership experience in managing small teams and projects. Ability to produce documentation on various levels including technical and customer facing. ServiceNow knowledge of the following products is a MUST: CSM (Customer Service Management), IRM, HRSD, ITBM, ITOM, ITSM, LP, NLAP. Certifications: ITIL v2 or V3 Foundations, CSA, ITSM, IRM, ITOM (Discovery Implementation Specialist and CMDB). Additional Details Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industries: Computer and Network Security, IT Services, IT Consulting #J-18808-Ljbffr
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Senior Technical Consultant, Post-Sales
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Senior Technical Consultant, Post-Sales
hace 2 días
Monterrey, México Workato A tiempo completoA leading technology company is seeking a Senior Technical Consultant (Post-Sales) in Mexico City. This role involves assisting customers with the Workato platform, onboarding, and providing technical consulting. You will work closely with stakeholders to gather requirements, share best practices, and contribute to enhancing our platform. Ideal candidates...
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Associate Technical Consultant
hace 1 semana
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Associate Technical Consultant
hace 6 días
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Junior Technical Consultant
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Technical Consultant
hace 1 semana
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Associate Technical Consultant
hace 1 semana
Monterrey, México Blue Yonder A tiempo completoResponsible for the support and administration of BY Connect (using MuleSoft) and other integration components. The Technical Consultant must possess a broad range of analytical/technical skills and experience with enterprise-class services. The Technical Consultant will work with a team of technical staff within BY Teams, BY Customers, BY Partners and...
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Associate Technical Consultant
hace 6 días
Monterrey, México Blue Yonder A tiempo completoResponsible for the support and administration of BY Connect (using MuleSoft) and other integration components. The Technical Consultant must possess a broad range of analytical/technical skills and experience with enterprise-class services. The Technical Consultant will work with a team of technical staff within BY Teams, BY Customers, BY Partners and...
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Senior Technical Consultant
hace 4 días
Monterrey, México Workato A tiempo completoAbout Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI‑powered platform enables teams to navigate complex workflows in real‑time, driving efficiency and agility....
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Senior Technical Consultant
hace 4 días
Monterrey, México Workato A tiempo completoAbout Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI‑powered platform enables teams to navigate complex workflows in real‑time, driving efficiency and agility....
