Technical Sales Support Specialist

Dong Cheng is a Chinese company founded in 1995. Ranked No. 1 in China for 10 consecutive years, we are a global leader in power tools manufacturing with rapidly expanding distribution across UK. Join our dynamic sales team for challenging tasks and clear growth opportunities.Website: WebsiteDCK brand website:Facebook:Sales Representative – MexicoWe are seeking a motivated Sales Representative to join our Mexico team. In this role, you will be responsible for field sales activities, focusing on supporting our distributors and expanding our retail footprint in hardware and tool stores. The ideal candidate will have a passion for sales, strong interpersonal skills, and the ability to thrive in a fast-paced, on-the-ground sales environment.ResponsibilitiesConduct field sales visits to support distributor partners and expand retail presence in hardware and tool stores.Identify and onboard new retail accounts (hardware stores, construction material retailers, etc.).Train and educate store staff on product features, benefits, and sales techniques.Monitor competitor activity and market trends, providing feedback to the regional sales manager.Achieve and exceed monthly/quarterly sales targets within the assigned territory.Prepare regular sales reports, including market insights, customer feedback, and progress updates.Build strong, long-term relationships with distributors and retail partners.Qualifications1+ years of field sales or retail channel development experience, preferably in hardware, tools, construction materials, or related industries.Demonstrated experience in retail store development, dealer/distributor support, or B2B sales.Strong negotiation, communication, and relationship-building skills.Self-motivated, results-driven, and able to work independently in a field-based role.Willingness to travel extensively within Mexico (up to 70% travel).Valid driver’s license and willingness to use personal vehicle for work (travel expenses reimbursed).Working language: Spanish.We Offer:Career Growth: Clear advancement path within a stable manufacturing company.Comprehensive Training: Product knowledge, internal systems, and cross-departmental processes.Competitive Compensation: Attractive salary and performance-based bonus system.Collaborative Environment: Supportive team culture that encourages innovation and shared success.Commercial Sales Support (Hexagon Manufacturing Intelligence)The Sales Support Representative (SSR) is an integral part of the sales organization and provides sales support for retention, development and acquisition accounts. The SSR is expected to problem solve and self-start while managing a variety of requests and tasks. The ideal candidate will be detail oriented with strong communication skills, able to work independently and driven for results. Due to cooperation with various cultures, we are looking for an open-minded, proactive person who is willing to take ownership and contribute to profit of the company. The primary objective of the SSR is to enhance customer satisfaction by reducing escalations and enhancing the Lenovo customer experience through the timely and precise delivery of solutions. The SSR plays a crucial role in supporting PC Sales Specialists and Client Managers responsible for customer relationships. This support involves handling back-office responsibilities such as opportunity to contract management, generating system configurations from our product range, and offering proactive follow-up and information on comprehensive account support. Regular communication and coordination with Sales Representatives are integral components of the SSR\'s responsibilities.Job ResponsibilitiesSupport assigned sales representatives in the growth and overall management of assigned territorySupport presales activities and respond to post sales questionsE2E ownership and troubleshooting assistance of any back-end operational matter raised by sales teamCollaborate with cross functional teams to improve customer experience within assigned territoryVerify credit limits through Accounts Receivable and support resolution of overdue invoices and credit issuesAccurately process customer transactions (quotes and sales orders)Identify and implement process improvements to increase the team efficiency and effectiveness.Help develop top quality procedures and control checkpoints to proactively find errors and gaps.Requirements2+ years of experience in similar companies/position is preferredAdvanced English level, written and oral (exclusive)Intermediate to advanced Microsoft Excel and PowerPoint skillsPositive attitude and ability to collaborate in an energetic environment building strong relationshipsAbility to work under pressure, meet deadlines with minimal guidance and deal with ambiguityStrong organizational, planning and problem-solving skillsSelf-driven, proactive working and goal orientedAbility to stay organized and work independently to research for solutionsWhat we offerFood couponsVacations Bonus. 100% of base salary of earned vacation days.Year End Bonus (Aguinaldo). Equivalent to 30 days of base salary.Personal Life Insurance.Medical Insurance. Coverage is offered at no cost to the employee, spouse, and children of 18 years or less. Terms per our corporate insurance policy.Vacations: As required by Mexican Law. Five additional days during the 2nd half of your 1st year2 days of home officeAt Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed by which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.We strive to attract the most talented and dynamic individuals in their fields because our success is in our people Our culture encourages independent thinking and a team mentality.Sales EngineerWe are seeking a Sales Engineer with strong technical acumen and business development skills to drive sales of custom automation solutions. This individual will serve as a bridge between our engineering team and our clients, identifying customer needs, proposing tailored solutions, and supporting the full sales cycle from lead generation through project handoff.Key ResponsibilitiesDevelop and maintain relationships with new and existing clients across manufacturing industries.Identify opportunities for custom machines, automation projects, and manufacturing cell solutions through consultative sales.Collaborate with engineering and project management teams to prepare technical proposals, cost estimates, and presentations.Conduct client site visits to assess needs, gather requirements, and present solutions.Lead the preparation of quotes, bids, and commercial agreements in alignment with company goals.Represent the company at industry events, trade shows, and networking opportunities.Track opportunities, pipeline, and sales performance using CRM tools.Provide feedback from the field to help refine product offerings and market strategies.QualificationsBachelor’s degree in Engineering (Mechanical, Electrical, Mechatronics, or related field) or equivalent technical background.3+ years of experience in sales of automation equipment, custom machinery, robotics, or manufacturing systems.Strong understanding of industrial automation, controls, and manufacturing processes.Excellent communication and presentation skills; ability to translate technical concepts into customer value.Proven track record of achieving sales targets and building long-term customer relationships.Willingness to travel to customer sites as required.What We OfferCompetitive base salary plus performance-based commissions.Opportunity to work with a collaborative, innovative team shaping advanced manufacturing solutions.Career growth within a company recognized for excellence in automation and custom integration. #J-18808-Ljbffr