CONVERSION - RETENTION AGENTS (LATAM-PORTUGUESE DESK) [MEXICO)
hace 7 días
Job Title: Retention Agent - LATAM Desk / Conversion and Retention Agent - Portuguese Desk Location: MexicoRelocation Package: YesExperience Required: Minimum 1 year in a similar position Job Summary: We are looking for enthusiastic and skilled Retention Agents for our LATAM Desk and Conversion and Retention Agents for our Portuguese Desk. The ideal candidates will possess a strong foundation in customer service, sales, and retention strategies, with a goal of fostering relationships and enhancing customer loyalty. This role is integral to ensuring customer satisfaction and retention while successfully converting prospects into loyal customers. Key Responsibilities: Interact with customers via multiple communication platforms (phone, email, chat) to deliver outstanding service and support.Assess customer needs and provide customized solutions to enhance their overall experience and satisfaction.Develop and implement effective retention strategies to minimize churn and boost customer loyalty.Collaborate with the sales team to transform leads into active, engaged customers.Analyze customer feedback and data to uncover trends and pinpoint opportunities for improvement.Maintain meticulous records of customer interactions and transactions within the CRM system.Partner with cross-functional teams to guarantee a seamless customer journey.Achieve and exceed performance metrics and targets related to retention and conversion. Qualifications: Minimum of 1 year of experience in a similar role, LATAM MARKET (FX INDUSTRY)Fluency in Portuguese and Spanish is required; English proficiency is a plus.Exceptional communication and interpersonal skills.Capacity to thrive in a fast-paced environment and juggle multiple tasks simultaneously.Proficient in using CRM software and the Microsoft Office Suite.A customer-focused mindset with a strong desire to assist others. What We Offer: Competitive salary complemented by performance-based bonuses.Comprehensive relocation package to facilitate your move to Mexico.Opportunities for professional growth and career advancement.A vibrant and inclusive work atmosphere. If you are a proactive individual passionate about customer retention and conversion, we encourage you to apply for this exciting opportunity
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CONVERSION RETENTION AGENTS
hace 4 días
Mexico City The Talent Hunter A tiempo completoJob TitleRetention Agent - LATAM Desk / Conversion and Retention Agent - Portuguese DeskLocationMexicoRelocation PackageYesExperience RequiredMinimum 1 year in a similar positionJob SummaryWe are looking for enthusiastic and skilled Retention Agents for our LATAM Desk and Conversion and Retention Agents for our Portuguese Desk. The ideal candidates will...
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Trading Client Growth
hace 2 días
Mexico City HFM A tiempo completoA multi-asset broker in Ciudad de México is looking for a motivated Conversion/Retention Account Manager to present its services to clients and maintain high satisfaction levels. The ideal candidate will demonstrate strong sales skills, be fluent in English and either Spanish or Portuguese, and possess a solid understanding of online trading. Join a company...
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Head of Retention LATAM
hace 3 semanas
Mexico City TripleTen A tiempo completoDescription TripleTen is an award-winning online school in the technology bootcamp space. Our mission is to help people transform their lives and succeed in tech. We offer flexible learning, career mentorship, resume and portfolio support – and we proudly maintain an 87% job placement rate across our Web Development, QA, Data Analytics, and Data Science...
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Head of Retention LATAM
hace 3 semanas
Mexico City TripleTen A tiempo completoDescription TripleTen is an award-winning online school in the technology bootcamp space. Our mission is to help people transform their lives and succeed in tech. We offer flexible learning, career mentorship, resume and portfolio support – and we proudly maintain an 87% job placement rate across our Web Development, QA, Data Analytics, and Data Science...
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Conversion/Retention Account Manager
hace 4 días
Mexico City HFM A tiempo completoHFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Conversion/retention Account Manager to join our team. Your role...
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Conversion/Retention Account Manager
hace 2 días
Mexico City HFM A tiempo completoHFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Conversion/retention Account Manager to join our team. Your role...
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Regional Sales Manager – LATAM
hace 4 días
Mexico City Move Language Ahead A tiempo completoLocation: Based in a major city within the Latin America, with regular travel requiredEmployment Type: Full-time About Us MLA – Move Language Ahead, trading as Go Languages World Wide Ltd. in the United Kingdom, is a global leader in junior study abroad programmes. We design and deliver high-quality residential language experiences for students aged...
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Regional Sales Manager – LATAM
hace 2 días
Mexico City Move Language Ahead A tiempo completoLocation: Based in a major city within the Latin America, with regular travel requiredEmployment Type: Full-time About Us MLA – Move Language Ahead, trading as Go Languages World Wide Ltd. in the United Kingdom, is a global leader in junior study abroad programmes. We design and deliver high-quality residential language experiences for students aged...
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Mexico City Remote Talent LATAM A tiempo completoAbout Us – Remote Talent LATAM At Remote Talent LATAM, we connect top-tier marketing professionals across Latin America with forward-thinking companies seeking remote talent. Our mission is to empower exceptional talent in the region by providing access to career-defining opportunities with global organizations—all while working from where they thrive...
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Mexico City Remote Talent LATAM A tiempo completoAbout Us – Remote Talent LATAM At Remote Talent LATAM, we connect top-tier marketing professionals across Latin America with forward-thinking companies seeking remote talent. Our mission is to empower exceptional talent in the region by providing access to career-defining opportunities with global organizations—all while working from where they thrive...
