Property Manager
hace 3 semanas
Join to apply for the Client Services Specialist (Remote) role at GC Realty & Development, LLC Role Overview As a Client Services Specialist, you are the primary point of contact for property owners. You manage client communication, coordinate with internal teams, review financials, obtain approvals, and ensure owners feel informed, confident, and cared for. We look for a candidate who takes ownership, moves fast, balances urgency with professionalism, and thrives in a fast‑paced, problem‑solving environment.
Key Responsibilities
Serve as the primary point of contact for assigned property owners and respond to client emails, calls, and texts within 2 hours. Deliver the GC Realty Experience™ by being proactive, responsive, and solution‑oriented. Conduct quarterly check‑in calls and strive for first‑call resolution. Execute proactive monthly communication across key client touchpoints (inspections, delinquency, vacancies, etc.).
Coordinate closely with leasing, maintenance, and finance teams to ensure alignment. Review property financials and explain ROI, concessions, and statement corrections clearly to clients. Handle client concessions up to $250 when appropriate and obtain owner approvals for work orders, turnovers, and capital items. Support client collections with professionalism and transparency.
Participate in renewal and resident negotiations when needed and maintain weekly communication with leasing on vacant units. Coordinate strategy calls when units sit vacant without applications. Required Qualifications At least 2 years of direct, client‑facing experience in residential property management (SFH or multifamily). Strong verbal and written English communication skills.
Ability to manage multiple priorities without dropping the ball. Comfort handling difficult conversations with professionalism and empathy. Strong problem‑solving and decision‑making skills. Tech‑savvy and comfortable working in property management systems.
Preferred Qualifications 3+ years in client‑facing property management. Working knowledge of leasing, maintenance, and financial workflows.
Experience
reviewing property financials and advising clients. Familiarity with property management software (AppFolio preferred). Proven ability to improve processes or client communication systems.
Compensation
& Work Environment Compensation: Starting at $10 per hour. Remote Role: Work from home with a reliable, distraction‑free setup. Fast‑Paced, Supportive Team: High accountability, strong systems, and clear expectations. Growth‑Oriented Culture: We value learning, feedback, and continuous improvement.
About GC Realty & Development GC Realty & Development is Chicago's premier property management team, specializing in single‑family homes and small multifamily properties. For over 20 years, we've delivered a responsive, systems‑driven approach that gives investors peace of mind and their time back—powered by strong processes, clear communication, and people who truly Own It. Ready to Apply? If you're responsive, accountable, and motivated by delivering excellent client experiences—not just checking boxes—we want to hear from you.
Apply today and show us how you deliver Better Results.
Salary
$10 per hour. #J-18808-Ljbffr
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