Customer Service Representative
hace 2 semanas
Descripción del trabajo A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Provide prompt, efficient and high standard customer service support in Crypto trading via live chat, email Answer customers' questions about specific products/services Scale the client's requests to the operations team with the necessary requirements Document and alert team of sudden problems (based on user reports) Be flexible and adaptable to meeting the evolving needs of a high-growth and fast-paced organization Maintaining a positive, empathetic and professional attitude toward customers at all times Handle customer enquiries, advices and suggestions via email or online tools Provide accurate, valid and comprehensive information Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution Go the extra mile to engage customers Qualifications High school diploma, general education degree or equivalent Ability to stay calm when customers are stressed or upset Comfortable using computers Experience working with customer support Must be able to read, write and speak in English Open to working in shifts Ability to work under pressure, strong communication skills and exceed beyond expectation A sense of responsibility and teamwork spirit Proficient in English and Spanish Minimum 1-year experience in customer service, preferably in finance or E-commerce industry High level of honesty and integrity Proactive and meticulous Would be nice if are passionate about cryptocurrencies and fintech Familiar with company trading platforms and keeping up-to-date on general market conditions to attend inquiries and provide first class trading experience Excellent problem solving skills, team player and driven for growth Only short-listed candidates will be contacted. (All data collected will be used for recruitment purpose only) #J-18808-Ljbffr
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Customer Service Representative
hace 2 semanas
Xico, México Sofvio A tiempo completoDescripción del trabajo We are looking for hundreds of Customer Service Representatives! Compensation: USD3 - 5/hourly. Aides: Overtime pay (1.5x pay rate) Holiday pay (up to 2x pay rate) Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, and...
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Customer Service Representative
hace 2 semanas
Xico, México Spoton A tiempo completoOverview Join Our Customer Service Team as a Customer Service Representative. At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point‑of‑sale systems to integrated restaurant management solutions, every SpotOn tool is designed to...
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Bilingual Customer Service Representative
hace 4 días
Xico, México Allianz Mexico A tiempo completoYour Exclusive Access to Preselected Top Positions with Salary Benchmarks.Get Introduced to the... Customer Service Representative Why You’ll Love It Here: Pay up to $15,000 MXN (before taxes) Monday - Friday Paid training + $2,500 MXN hiring bonus Performance bonuses of up to 30% of your monthly salary Food vouchers, 30-day aguinaldo, and 35% vacation...
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Bilingual Customer Service Representative
hace 4 días
Xico, México Allianz Mexico A tiempo completoYour Exclusive Access to Preselected Top Positions with Salary Benchmarks.Get Introduced to the... Customer Service Representative Why You’ll Love It Here: Pay up to $15,000 MXN (before taxes) Monday - Friday Paid training + $2,500 MXN hiring bonus Performance bonuses of up to 30% of your monthly salary Food vouchers, 30-day aguinaldo, and 35% vacation...
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Logistics & Customer Service Coordinator
hace 4 días
Xico, México Carpo Fleet A tiempo completoA leading streetwear brand in Xico, Veracruz, is seeking a Customer Service Operations representative to support order flow and enhance the customer journey. This role requires at least 2-3 years of experience in customer service and logistics. Ideal candidates will excel in problem-solving and communication, proficient in English, and have a strong...
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Customer Service Representative
hace 2 semanas
Xico, México Careers At Bioptimizers A tiempo completoDescripción del trabajo Are you a natural “people person”? Do you enjoy interacting with others and leaving them better off than when you found them? Would you like to be part of a company whose cutting‑edge health products make a real positive difference in people’s lives? Then WE WANT YOU! We're a fun, fast‑paced, and fast‑growing natural...
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Customer Service Operations Specialist | Growth
hace 4 días
Xico, México Agencia De Reclutamiento Tres R A tiempo completoA leading customer service provider in Mexico is seeking a Customer Service Operations representative to enhance the customer journey. This role involves identifying customer needs, coordinating effectively with various teams, and maintaining high standards of service. Candidates should possess strong problem-solving, communication, and organizational...
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Customer Service Representative
hace 4 días
Xico, México Arhyon A tiempo completoCustomer Service Representative – Ciudad de MéxicoDescubre las mejores oportunidades laborales como representante de servicio al cliente en la Ciudad de México. Este rol es fundamental para construir relaciones sólidas con los clientes y asegurar su satisfacción. Las empresas en la CDMX buscan profesionales con habilidades de comunicación...
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Customer Service Representative
hace 4 días
Xico, México Arhyon A tiempo completoCustomer Service Representative – Ciudad de MéxicoDescubre las mejores oportunidades laborales como representante de servicio al cliente en la Ciudad de México. Este rol es fundamental para construir relaciones sólidas con los clientes y asegurar su satisfacción. Las empresas en la CDMX buscan profesionales con habilidades de comunicación...
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Customer Service Representative
hace 2 semanas
Xico, México Arrivia A tiempo completoAbout This Job Our customer Service Representatives are responsible for making outgoing calls to market products and services to members. An amazing opportunity to build a career and develop a thorough understanding of brand products and services, sell vacations and exceed sales goals. Responsibilities Perform cost-benefit and needs analysis of...
