Account Representative Full Time
hace 3 semanas
About the Role We are looking for a Subject Matter Expert (SME) to act as a trusted point of contact and consultative resource for account representatives and management. This position supports handling customer and client inquiries about products, resources, or services, ensuring alignment with organizational and client goals. It is a dynamic role that combines technical expertise, leadership, and collaboration.Key ResponsibilitiesServe as the primary client contact for escalated requestsOwn and manage specific processes, projects, or specialty groupsMonitor quality, productivity, and performance of account representativesProvide coaching, feedback, and consultative supportIdentify trends and recommend process improvementsHandle customer interactions via social media, chat, phone, or emailCollaborate with internal/external teams to update databases and reportsAssist with training development and facilitationServe as a resource for product knowledge and technical systemsPerform administrative duties such as reporting and documentationQualificationsHigh school diploma or GED (Bachelor's degree preferred)Minimum 2 years of experience in a contact center environment; supervisory experience preferredProficient in Microsoft Office and advanced Excel skillsStrong organizational and multitasking abilitiesExcellent communication and problem-solving skillsAbility to read, write, and speak French and/or Spanish fluently may be requiredHealthcare experience and relevant licenses may be required based on program needsCore ValuesIntegrity | Collaboration | Accountability | Passion | Innovation | Courage
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Account representative
hace 3 semanas
Mexico City HCLTech A tiempo completoAbout the Role We are looking for a Subject Matter Expert (SME) to act as a resource for account representatives and management, supporting customer inquiries about products or services in alignment with Telex and client goals. This role requires strong problem-solving skills, collaboration, and a commitment to delivering exceptional service. Key...
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Full Time Call Center Representative
hace 6 días
Mexico City Coforge A tiempo completoJob Title: Call Center Representative Skills: Call Center, customer service, Finance, BFSIJob Location: Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, MXWe at Coforge are hiring Banking Call Center Representative with the following skillset:Support customers with, Credit Cards (including lost/stolen reports, Checking &...
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Account representative
hace 3 semanas
Mexico City HCLTech A tiempo completoAbout the RoleWe are looking for a Subject Matter Expert (SME) to act as a resource for account representatives and management, supporting customer inquiries about products or services in alignment with Telex and client goals. This role requires strong problem-solving skills, collaboration, and a commitment to delivering exceptional service.Key...
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Account representative
hace 3 semanas
Mexico City HCLTech A tiempo completoAbout the RoleWe are looking for a Subject Matter Expert (SME) to act as a resource for account representatives and management, supporting customer inquiries about products or services in alignment with Telex and client goals. This role requires strong problem-solving skills, collaboration, and a commitment to delivering exceptional service.Key...
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Account Manager
hace 3 semanas
Mexico City Publicis Groupe México A tiempo completoSobre Publicis Groupe En Publicis Groupe, creemos en The Power of One : una filosofía que integra creatividad, medios, data, tecnología y estrategia para ofrecer soluciones completas a nuestros clientes. Formamos parte de un ecosistema global de agencias como Leo Burnett, Marcel, Publicis Worldwide, Digitas, Starcom, Zenith, Spark, LePub, entre...
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Full Time Sales Consultant
hace 2 semanas
Mexico City Latin Remote Workers A tiempo completoSales Representative – Alcatraz AI Please watch this three-minute video first: Position Overview Type: Full-time / Remote Compensation: $2,500–$3,000 USD/month base (experience-based) + commission Contract Type: Independent contractor (you will be responsible for your own taxes and benefits) Must-Haves ~ Based in Mexico (working with U.S. clients) ~...
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Full Time: Salesperson
hace 4 semanas
Mexico City LERET LERET A tiempo completoCompany Description LERET LERET is a luxury label focused on crafting the perfect universal cashmere sweater. The brand, founded by siblings Andrea and Edouard Leret, updates the traditional crew neck silhouette with a relaxed fit and fluid cut, creating seasonless layering potential. By supporting local herders and using ethically sourced high-quality yarn,...
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Technical Account Manager
hace 11 horas
Mexico City Azkait A tiempo completoTechnical Account Manager Join to apply for the Technical Account Manager role at Azkait AZKAIT es una empresa mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como Technical Account Manager Requisitos Ingeniería Sistemas o afines +3 años en gestión de cuentas,...
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Technical Account Manager
hace 2 días
Mexico City Azkait A tiempo completoTechnical Account Manager Join to apply for the Technical Account Manager role at Azkait AZKAIT es una empresa mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como Technical Account Manager Requisitos Ingeniería Sistemas o afines +3 años en gestión de cuentas,...
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Account representative
hace 3 semanas
Mexico City HCLTech A tiempo completoAbout the Role We are looking for a Subject Matter Expert (SME) to act as a resource for account representatives and management, supporting customer inquiries about products or services in alignment with Telex and client goals. This role requires strong problem-solving skills, collaboration, and a commitment to delivering exceptional service.Key...
