Customer Care Specialist
hace 1 semana
We're seeking a customer care specialist in Mexico City to join YouScan Customer Success team. This professional will work with prospective, new, and paying customers, so this role combines sales development and customer service responsibilities with the prospect of growing into an account manager position. It's an entry-level position that requires about 1 year of relevant experience. Excellence in customer service is one of the hallmarks of our company. Together with your team—Account Executives, Customer Success and Support Managers—you will be responsible for helping every user achieve their goals with the YouScan platform in a timely and accurate manner. Responsibilities Delivering customer feedback to the product team. Participate in the prioritization of YouScan development tasks, taking into account customer feedback. Assist customers in setting up their accounts. Assist the Account Executive in preparing for demo calls, webinars, filling out details in CRM. Conduct qualification calls with inbound leads. Assist with social selling & post-demo activities. Requirements 1+ years of experience in a support or sales role. Excellent communication skills in Spanish and English, both verbal and written. Strong problem-solving, planning, and multi-tasking skills. You are focused on results and are used to seeing things through from start to finish, regardless of the difficulties and obstacles that arise along the way. You are constantly evolving, bringing new ideas to the table and showing initiative. Show empathy. Able to work autonomously. About YouScan YouScan is a Ukrainian company with a strong internal culture and ethics, that provides social listening platform with visual analysis. YouScan's mission is to help companies listen to their customers and improve. Market leaders in Eastern Europe, we are now concentrating on growing our business in the English-speaking and LATAM regions. The YouScan product has been recognized as the #1 visual analytics solution in the world in the Martech Challenge and as the best social media monitoring software in the MarTech Breakthrough Awards. Job Details Job Type: Contract Salary: $15,****** - $22,****** per month Work Location: One location #J-18808-Ljbffr
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Customer Care Supervisor
hace 1 semana
Xico, México Wild Fork A tiempo completoDescripción del trabajoDescriptionWildfork.mx is an e-commerce company that delivers high-quality food products directly to customers' homes.We are committed to providing our customers with exceptional service and quality products.Job SummaryResponsibilitiesSupervise and manage a team of 5 customer care representativesEnsure that customer care...
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Insurance Customer Care Specialist
hace 1 semana
Xico, México Capgemini A tiempo completoA leading insurance and financial services provider is seeking a Customer Care Representative in Mexico City. The role involves providing exceptional service to customers on insurance-related matters, resolving inquiries, and documenting interactions. Candidates should have a High School Diploma and 1-3 years of customer service experience, preferably in...
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Customer Care
hace 4 horas
Xico, México Lyfelaw A tiempo completoA leading streetwear brand in Xico, Mexico, is searching for a Customer Service Operations specialist. This role focuses on enhancing the customer journey by resolving issues, coordinating with multiple teams, and ensuring customer satisfaction. Candidates should have at least 2-3 years of experience in customer service and be proficient in English. With...
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Customer Care
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Xico, México Nosotros A tiempo completoDescripción del puesto Customer Care - Automotive Parts ¿Eres apasionado por la industria automotriz? ¡Esta oportunidad es para ti! Nos encontramos en búsqueda de nuestro próximo Customer Care - Automotive Parts. En esta posición, serás el nexo entre la cadena de distribuidores, el corporativo y nuestra red de concesionarios, brindando asistencia y...
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Customer Care Associate
hace 1 semana
Xico, México Omron Americas A tiempo completoOmron Automation Americas is seeking an energetic and focused French Speaking Customer Care Associate (CAS) for our Guadalajara location to join our best-in-class Customer Care team. Under the general supervision of a Customer Care Supervisor, the CAS assists Direct Customers and Channel Partners by performing the duties listed below. The CAS is expected to...
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Customer Care Agent
hace 1 semana
Xico, México Urbvan A tiempo completoDescripción de la empresa Urbvan es una app de movilidad que brinda a sus usuarios un transporte seguro y eficiente en vanse compartidas. Nuestro servicio permite viajar en trayectos preestablecidos que cubren las zonas de mayor afluencia de las ciudades. Descripción del empleo Atender los diferentes canales de comunicación que Urbvan tiene con los...
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Customer Care Specialist Ii — Global Health Support
hace 1 semana
Xico, México Boston Scientific Gruppe A tiempo completoA leading medical device company in Mexico City is seeking a passionate Customer Care Representative II.This role involves delivering exceptional customer experiences and managing complex inquiries.Ideal candidates will have 3-5 years of experience in customer service, preferably in the healthcare industry, and proficiency in CRM platforms like...
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Agente Customer Care
hace 1 semana
Xico, México Pluxee A tiempo completoDescripción del trabajo Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,000 engaged team...
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Customer Care Agent
hace 1 semana
Xico, México Doola A tiempo completoJoin to apply for the Customer Care Agent role at doola About doola doola is a dynamic company committed to simplifying the complexities of business formation, payment setup, compliance, taxes, and more. We empower entrepreneurs and businesses of all sizes to navigate the intricate landscape of financial and regulatory requirements with ease, allowing them...
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Customer Care Executive Forwarder
hace 1 semana
Xico, México Consultoría Polanco A tiempo completoCustomer Care Executive Descripción del trabajo Requisitos Escolaridad: Lic. Negocios internacionales, Relaciones internacionales, Comercio Exterior o carreras afines. Experiência de 1 a 2 años como Customer Service en forwarders, agencias aduanales. Funciones Desarrollo de cartera de casa para crecimiento de cuenta de multiproductos (Marítim, Terrestre...
