Customer Care Supervisor
hace 9 horas
Descripción del trabajoDescriptionWildfork.mx is an e-commerce company that delivers high-quality food products directly to customers' homes.We are committed to providing our customers with exceptional service and quality products.Job SummaryResponsibilitiesSupervise and manage a team of 5 customer care representativesEnsure that customer care representatives provide excellent customer service and handle claims and issues in a timely and efficient mannerWork closely with the e-commerce last mile operations team to ensure that customer orders are delivered on time and to the customer's satisfactionHandle escalated customer issues and complaintsDevelop and implement customer care policies and proceduresMonitor and report on customer care performance metricsTrain and develop customer care representatives to improve their skills and knowledgeParticipate in the recruitment and hiring process for customer care representativesRequirementsBachelor's degree in business administration, marketing, or a related field3-5 years of experience in customer care, including experience managing a teamExcellent verbal and written communication skillsStrong problem-solving and decision-making skillsExperience in handling escalated customer issues and complaintsFamiliarity with e-commerce platforms and last mile operationsAbility to work in a fast-paced environment and manage multiple prioritiesBilingual (English/Spanish) is preferred #J-18808-Ljbffr
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Xico, México Havoc A tiempo completo¡Únete a nuestra compañía como Supervisor de Customer Care! ¿QUÉ OFRECEMOS? Salario Mensual neto de $15 a $18 acorde a habilidades o aptitudes Prestaciones de ley Contratación directa por parte de la empresa Capacitación constante Días de descanso con goce de sueldo trimestral Convenios con empresas Descuentos preferenciales con nuestra marca...
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Customer Care Associate
hace 9 horas
Xico, México Omron Americas A tiempo completoOmron Automation Americas is seeking an energetic and focused French Speaking Customer Care Associate (CAS) for our Guadalajara location to join our best-in-class Customer Care team. Under the general supervision of a Customer Care Supervisor, the CAS assists Direct Customers and Channel Partners by performing the duties listed below. The CAS is expected to...
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Customer Care
hace 10 horas
Xico, México Nosotros A tiempo completoDescripción del puesto Customer Care - Automotive Parts ¿Eres apasionado por la industria automotriz? ¡Esta oportunidad es para ti! Nos encontramos en búsqueda de nuestro próximo Customer Care - Automotive Parts. En esta posición, serás el nexo entre la cadena de distribuidores, el corporativo y nuestra red de concesionarios, brindando asistencia y...
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Customer Care Agent
hace 9 horas
Xico, México Urbvan A tiempo completoDescripción de la empresa Urbvan es una app de movilidad que brinda a sus usuarios un transporte seguro y eficiente en vanse compartidas. Nuestro servicio permite viajar en trayectos preestablecidos que cubren las zonas de mayor afluencia de las ciudades. Descripción del empleo Atender los diferentes canales de comunicación que Urbvan tiene con los...
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Insurance Customer Care Specialist
hace 10 horas
Xico, México Capgemini A tiempo completoA leading insurance and financial services provider is seeking a Customer Care Representative in Mexico City. The role involves providing exceptional service to customers on insurance-related matters, resolving inquiries, and documenting interactions. Candidates should have a High School Diploma and 1-3 years of customer service experience, preferably in...
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Agente Customer Care
hace 9 horas
Xico, México Pluxee A tiempo completoDescripción del trabajo Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,000 engaged team...
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Customer Care Agent
hace 9 horas
Xico, México Doola A tiempo completoJoin to apply for the Customer Care Agent role at doola About doola doola is a dynamic company committed to simplifying the complexities of business formation, payment setup, compliance, taxes, and more. We empower entrepreneurs and businesses of all sizes to navigate the intricate landscape of financial and regulatory requirements with ease, allowing them...
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Customer Care Executive Forwarder
hace 9 horas
Xico, México Consultoría Polanco A tiempo completoCustomer Care Executive Descripción del trabajo Requisitos Escolaridad: Lic. Negocios internacionales, Relaciones internacionales, Comercio Exterior o carreras afines. Experiência de 1 a 2 años como Customer Service en forwarders, agencias aduanales. Funciones Desarrollo de cartera de casa para crecimiento de cuenta de multiproductos (Marítim, Terrestre...
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Client Services/Customer Care Support Analyst
hace 10 horas
Xico, México S&P Global A tiempo completoThe Role: Client Services/Customer Care Support Analyst The Grade/Level: _(relevant for internal applicants only) _3 The Location: Mexico City What's in it For You: Responsibilities: Gathers information and escalates to Tier 2 or other teams as necessary Utilize Customer Care and S&P Global systems to open, manage and resolve inquiries Works under general...
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Customer Care Specialist Ii — Global Health Support
hace 9 horas
Xico, México Boston Scientific Gruppe A tiempo completoA leading medical device company in Mexico City is seeking a passionate Customer Care Representative II.This role involves delivering exceptional customer experiences and managing complex inquiries.Ideal candidates will have 3-5 years of experience in customer service, preferably in the healthcare industry, and proficiency in CRM platforms like...
