Customer Success Manager
hace 12 horas
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will be pivotal in driving the adoption of audio AI technology across Southern Europe. Your mission will involve engaging with customers directly to ensure they successfully leverage our innovative platform. By analyzing product usage, you'll identify friction points and propose tailored solutions that enhance customer experience and engagement. Collaborating closely with various teams, your goal is to drive commercial outcomes that contribute to lasting relationships and sustained revenue growth. Your impact will not only be measured by retention metrics but also through the excitement and satisfaction of our clients using our cutting-edge technology. Accountabilities Drive adoption of the audio AI platform across Southern Europe. Administer onboarding and enablement tactics for various products. Analyze product usage and performance to identify and address issues. Collaborate with Sales, Engineering, and Customer Success leadership. Identify expansion opportunities and drive renewals and upsells. Measure success through Gross Revenue Retention and Net Revenue Retention. Requirements 5+ years of Customer Success or Account Management experience in complex B2B SaaS. Fluent in Italian or Spanish and English. Experience with AI agents and API integrations. Proven track record in driving revenue outcomes. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Understanding of the Southern Europe market landscape. Self-motivated and capable of working independently. Benefits Innovative culture with a focus on defining the trajectory of AI. Dynamic growth paths and opportunities to drive impact. Proactive support for professional development. Annual stipend for social travel with colleagues. Annual company offsite in different global locations. Monthly co-working stipend for remote workers. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #J-18808-Ljbffr
-
Customer Success Manager
hace 3 semanas
Saltillo, Coah., México HireLATAM A tiempo completoHireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity. Job Title: Remote Scaled Customer Success Manager – Mexico City (100% Work From Home)...
-
Customer Success Manager
hace 3 semanas
Saltillo, Coah., México HireLATAM A tiempo completoHireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity. Job Title: Remote Scaled Customer Success Manager – Mexico City (100% Work From...
-
Lead Customer Success Manager
hace 15 horas
Saltillo, México Medium A tiempo completoThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will drive the adoption of our advanced audio AI platform across Western Europe, working closely with customers to ensure they gain maximum value from our products. Your contributions will directly impact...
-
Lead Customer Success Manager
hace 12 horas
Saltillo, México Medium A tiempo completoThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will drive the adoption of our advanced audio AI platform across Western Europe, working closely with customers to ensure they gain maximum value from our products. Your contributions will directly impact...
-
Customer Success Manager
hace 4 días
Saltillo, México Orange Company A tiempo completo**Work at Buildpeer!**- ¿Nos conoces?_**Buildpeer** es la plataforma donde el equipo de construcción se reúne para colaborar y compartir información en tiempo real.Estamos buscando un **Custom Success Manager **para que se una a nuestro equipo.- ¿Que hace un Custom Succes Manager?_Un **CSM** es el encargado del éxito de los clientes de Buildpeer. Esto...
-
Customer Success
hace 1 semana
Saltillo, México Beepy Share SA de CV A tiempo completo**¿Quiénes somos?** Somos Beepy, una empresa líder en el mercado de carsharing en México. Nos dedicamos a proporcionar soluciones de movilidad innovadoras y sostenibles que facilitan el acceso a vehículos compartidos en todo el país a través de la aplicación para móviles del mismo nombre. Nuestra misión es transformar la movilidad urbana al ofrecer...
-
Arkik Customer Success Advisor
hace 3 semanas
Saltillo, México CEMEX A tiempo completoLead and coordinate the Customer Success team to ensure the deployment of Arkik's Ready Mix Suite offering, encompassing service strategy definition, prospecting support, solution implementation, operational continuity, and client success with the use of Arkik's Ready Mix Suite.**Main Responsibilities**:- Define the Customer Success team strategy, including...
-
Especialista Customer Experience Bilingue
hace 3 semanas
Saltillo, México Sophos Solutions A tiempo completo**¿Quiénes somos?**- Somos una empresa 100% mexicana holding de diferentes marcas, productos, tecnología y conceptos para la industria del entretenimiento a nível internacional, nos distinguimos por ser innovadores, cuidar de quienes colaboramos y brindar un adecuado balance de vida profesional personal; con un crecimiento sostenido, te invitamos a...
-
Costumer Success Representative
hace 3 semanas
Saltillo, México Boomify A tiempo completoEn Boomify, una empresa en crecimiento dedicada a la generación de prospectos de ventas para empresas de alto nível y prestigio buscamos un / una Asistente de Customer Success en San Pedro Garza García. Este puesto es ideal para un estudiante en sus últimos semestres de carrera que busque crecer dentro de la empresa al graduarse.**Responsabilidades**:-...
-
Customer Success Agent
hace 4 semanas
Saltillo, México Calii A tiempo completo**Sobre Calii**Caliiestá transformando la industria del súper en LatAm ($1T USD) al entregar frutas, verduras, y miles de artículos del súper directo a tu puerta en menos de dos horas - ¡con ahorros y menos desperdicio! Fundada por ingenieros de Stanford, Calii está construyendo el futuro del súper. Habiendo recibido más de $35M USD de inversión,...
