Service Manager
hace 2 días
Responsibilities and Duties Manages and directs the day-to-day scheduling of the field service personnel. Must have the knowledge and proficiency to offer guidance and direction to the field service personnel regarding technical service questions. Periodically visits field service jobs to insure the quality of the service. Manages the day-to-day tasks of the complete Miami workshop. Maintains an organized workshop with all customer materials labeled and properly stored. Conducts the workshops daily safety meeting and ensures all safety trainings are taken. Responsible for ordering, maintaining, and controlling the workshop and field service tools. Responsible for quoting service and workshop jobs. Enters all orders, hours, and expenses into the operating system. Issues and closes all service and workshop invoices from the operating system. Maintains the service work in process (WIP) correctly labeled with the customer order information. Offers exemplary customer service, including maintaining customer relationships and ensuring customer satisfaction for repeat business. Efficiently manages the service departments productively to ensure it meets or exceeds the customer's expectations. Works with the General Service Manager to insure service personnel receive the appropriate technical, offshore, and safety trainings. Will report to General Service Manager daily and weekly as required. Collaborates with the other RPG Service Managers to effectively achieve positive results for RPG. Is responsible for the overall profitability of the RPG Miami Service department. Is able to establish a culture of professionalism and maintain an interactive team communication with a focus on a sense of urgency. Contributes to help meet or exceed RPG's customer expectations. As well as assist to achieve the Company's initiatives while maintaining Caterpillar's standards of excellence. Qualifications and Skills Proven communication skills in a product sales management environment. A college degree is preferred. 5-10 years relevant work experience. Bi-Lingual (English and Spanish) is preferred. Knowledge of marine engines and/or power generation engine gen-sets. Experience in servicing EMD and MaK engines is preferred. Strong leadership skills with the ability to multitask in a fast-paced environment. Superior level of business acumen and professionalism. Service leadership experience. Exceptional personal skills. Outstanding communication and customer service skills. Job Types: Full-time, Contract Education: Bachelor's (preferred) Language: English (preferred) #J-18808-Ljbffr
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Service Desk Becario IT Bilingue Mérida
hace 7 días
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Project Manager
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Project Manager
hace 2 semanas
Campeche, México Valiant Integrated Services A tiempo completoValiant seeks a skilled Project Manager to provide operational, administrative, and management support for operations in the Middle East. The Project Manager serves as the primary POC for resolving linguist issues, ensuring accountability, and overseeing accurate input of payroll data by a linguist. The Project Manager will identify issues to the Task Order...
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Center Manager
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Center Manager
hace 2 semanas
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housekeeping manager
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Sourcing Manager
hace 4 días
Campeche, México Zipfox A tiempo completoJob Post Sourcing Manager (Bilingual, English-Spanish) We are the #1 marketplace used by US businesses to source products from Mexico, and have recently been highlighted by Bloomberg, The Economist, and other media outlets. We're looking for experienced business development professionals to join us on our mission to make global markets accessible to...
