Growth SDR/Lead Development Operations Analyst

About PayJoyPayJoy is a mission-first credit provider dedicated to helping under‑served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on‑ramp for new customers to enter the credit system. Through PayJoy’s point‑of‑sale financing and credit cards, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro‑entrepreneurs, and provide safety acts as insurance for tough times. Through our cutting‑edge machine learning, data science, and anti‑fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.This roleLead Development Operations Analyst will drive lead generation and qualification to ensure a strong sales pipeline of Admins and incremental revenue growth. The role focuses on identifying high‑quality leads and collaborating with cross‑functional teams to improve organic lead sources. By prioritizing leads and optimizing handoffs, the position shortens the sales cycle and accelerates onboarding. Leveraging CRM tools and analytics, the analyst tracks progress, identifies gaps, and ensures alignment across stakeholders.ResponsibilitiesLead Qualification: Identify and validate high‑quality leads that align with PayJoy’s Ideal Customer Profile (ICP) for Admins. Research prospects through CRM tools, conduct discovery outreach via calls, emails, or WhatsApp, and prioritize leads with high engagement.Pipeline Building: Generate a consistent flow of qualified opportunities and Admins for the sales team through high‑volume outreach and responding to leads generated through organic channels within a defined timeframe.Shortening Sales Cycle and Onboarding: Reduce the time from first contact to first sale by implementing lead prioritization strategies, ensuring seamless transitions, and accelerating onboarding.Increase Volume of Leads: Drive both inbound and outbound lead generation, collaborate with Marketing and Go‑To‑Market teams to enhance organic lead sources, and support effective outreach campaigns.QualificationsSoftware & Tools: 1–2 years of experience working with CRM systems (Zoho preferred).Core SkillsStrong interpersonal skills to build relationships with potential leads and guide them through the entire sales cycle.Proven ability to collaborate with distributed and cross‑functional teams.Solid understanding of sales processes, metrics, and pipeline management.Market & Process KnowledgeFamiliarity with lead qualification strategies, B2B/B2B2C sales funnels, and customer onboarding processes.Insight into company types, sales processes across different countries, and how to optimize outreach strategies accordingly.Benefits100% Company‑funded Health and dental and vision discount plan for employees and immediate family members.Life insurance.Phone finance, Headphone, home office equipment and wellness perks.30 days of Christmas bonus.20 days paid Vacation.50% Vacation premium.13% Saving funds.$2,000 MXN monthly grocery coupons.$2,000 MXN monthly restaurant coupons.$2,000 USD annual Co‑working Travel perk.$2,000 USD annual Professional Development perk.PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.PayJoy PrinciplesFinance for the next billion • Ownership • Break Through Walls • Live Communication • Transparency & Directness • Focus on Scale • Work‑Life Balance • Embrace Diversity • Speed • Active Listening. #J-18808-Ljbffr