SF Customer Service Operations Associate

hace 22 horas


Mexico City Hellmann Worldwide Logistics A tiempo completo

SF Customer Service Operations AssociateJoin to apply for the SF Customer Service Operations Associate role at Hellmann Worldwide LogisticsÜber unsBereit, mit uns die Zukunft zu gestalten?Bei Hellmann stehen unsere Mitarbeitenden im Zentrum all unseres Handelns – denn für uns zählen Beziehungen. Teil von Hellmann zu werden bedeutet mehr, als nur in ein globales Unternehmen einzusteigen. Es ist eine Einladung, gemeinsam mit uns die Zukunft der Logistikbranche zu prägen.Unsere Hellmann-Kultur basiert auf vier Werten: Caring, Entrepreneurial, Forward-Thinking und Reliable. Du findest dich in diesen Werten wieder? Dann werde Teil unserer FAMILIE – mit rund 10.000 Mitarbeitenden an über 200 Standorten weltweit.For the better. Together.Coordinación y control de embarques con oficinas de origen/destino, atención al cliente, reporteo, desarrollo comercial de cuenta, cumplimiento de estrategias establecidas por el producto.Sobre el trabajoSer el contacto principal con el equipo de planificación y tráfico del Cliente, proporcionando el estado actual de cada envío gestionado por Hellmann.Conocer el proceso logístico actual del cliente y sugerir mejoras para obtener beneficios cualitativos y cuantitativos.Proporcionar alternativas en caso de un incidente logístico para evitar una afectación mayor al cliente.Notificar a tiempo cualquier retraso en tránsito para reducir la posibilidad de una afectación.Coordinar recolecciones con las oficinas de origen de Hellmann.Enviar reportes de tránsito al cliente.Sobre ustedIngles intermedio comprobableManejo de Cargowise y Excel deseablesExperiencia en atención a Clientes minima de 3 añosTrabajo bajo indicadores de desempeño (KPIS)Conocimientos logísticos generales de los procesos aduanales y tráficos marítimos y terrestresConocimientos en procesos de cadena de suministros e incotermsCotización de tarifas y rutas en el medio logísticoSobre nuestros beneficiosSalario 24kPrestaciones superiores: fondo de ahorro 13%, vales despensa 11.5%, vales de restaurante, 30 días de aguinaldo, SGMM, seguro de vida, PTUUn fuerte espíritu de equipo y mucha diversión en comúnUn entorno seguro, multicultural e integradorOportunidades individuales de crecimiento y desarrolloInklusion und soziale Vielfalt sind fest verankerte Werte in unserer Unternehmenskultur. Unabhängig von Geschlecht, Alter, etwaigen Behinderungen, Religion, ethnischer Herkunft oder sexueller Identität: Wir freuen uns darauf, dich kennenzulernenWenn dich diese tolle Chance begeistert und du die passenden Voraussetzungen mitbringst, dann klicke auf BEWERBENHast Du noch Fragen? Dann wende dich bitte an unseren zuständigen Recruiter*in.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionOtherIndustries: Transportation, Logistics, Supply Chain and StorageReferrals increase your chances of interviewing at Hellmann Worldwide Logistics by 2xGet notified about new Customer Service Operations Specialist jobs in Mexico City, Mexico. #J-18808-Ljbffr



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    OverviewAbout Hellmann We are a global logistics company that puts people at the heart of what we do, guided by Caring, Entrepreneurial, Forward-Thinking and Reliable values. We are seeking an Operations Associate to support efficient logistics operations through meticulous administrative and clerical duties, contributing to the team’s success. This role...

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    Operations Specialist – Operations & Customer Support (Remote) Join to apply for the Operations Specialist – Operations & Customer Support (Remote) role at CS Outsource Seeking an Operations Specialist – Operations & Customer Support to support daily operations, quality control, and customer communication within a short-term rental services...


  • Mexico Maxima Apparel A tiempo completo

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    The Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...

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    OverviewEn Darwin AI creemos que las personas deberían enfocarse en lo que solo los humanos pueden hacer. La empatía, la creatividad, la estrategia. Todo lo demás, lo repetitivo y tedioso, se lo dejamos a la IA. Descubre mas de nosotros aqui.Como Operations Associate, trabajarás directamente con el Head of Operations para asegurar que nuestros procesos...


  • Mexico City Relay Human Cloud A tiempo completo

    Job Overview The Customer Service role in the real estate sector involves providing exceptional support and assistance to clients, prospective buyers, tenants, and internal teams throughout the property transaction and management processes. This position focuses on addressing inquiries, resolving issues related to property listings, lease agreements, and...