Inbound Customer Service Representative
hace 2 horas
Company Description
American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience.
Role Description
This is a full-time (40 hrs/week) remote role for an Inbound Customer Service Representative. The representative will handle inbound calls, provide exceptional customer support, resolve customer inquiries, and maintain a high level of professionalism in every interaction.
Qualifications
- Experience in Customer Service, Customer Support, and Customer Representatives.
- Proficient in delivering outstanding Customer Satisfaction and Customer Experience.
- Strong communication skills in both English and Spanish.
- Ability to manage multiple tasks and prioritize effectively.
- Computer literacy and familiarity with call center systems.
- With desktop windows pc. (should have atleast 16 gig RAM With back up internet in case of power outages.
- Should have a home office or room that is quiet and free from distraction.
- 2nd monitor
- Mandatory Friday, Saturday and Sunday shift.
- Must not be currently employed and must not hold any other job, freelance work, or active client engagements
We are looking for someone available within the time range of 5am PST- 11pm PST. Offer is at $7/hr. Please also send a voice sample of about 1 min long.
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