Customer Service Representative

hace 1 semana

Cuautitlán Izcalli, México Ecolab A tiempo completo

Customer Service Representative – Ecolab Únete al Centro de servicio al cliente de Ecolab y forma parte de un equipo dinámico que disfruta su trabajo y se integra completamente. Como respetado Representante de Servicio al Cliente, usa tu destacado nivel de energía y tus habilidades sociales para asociarte con nuestros clientes para ayudarles a obtener el máximo beneficio de los productos de Ecolab. Como equipo, nos esforzamos por exceder nuestros objetivos para lograr una mayor satisfacción del cliente. Lo Que Hay Para Ti Disfruta de un horario laboral no tradicional que se ajusta tus necesidades. Sé reconocido al alcanzar los objetivos y cuenta con oportunidades de desarrollo. Mejora tu visión profesional para los negocios. Trabaja para una compañía estable y en crecimiento y que forma parte de la lista Fortune 500. Cuenta con un paquete integral de beneficios desde tu primer día laboral. Lo Que Harás Procesamiento de llamadas entrantes. Realizar llamadas a clientes, dependiendo del volumen. Mostrar tus habilidades interpersonales y de solución de problemas. Operar las llamadas de manera rápida y cortés. Actualizar continuamente tu conocimiento de los productos, cuentas, representantes, herramientas y sistemas dispensadores de Ecolab. Capturar con precisión la llamada mientras hablas con el cliente. Procesar pedidos, solicitudes y referir información a nuestros clientes. Desarrollar habilidad técnica y mecánica para ayudar a los clientes y al personal de campo con los problemas del sistema dispensador. Lugar de residencia deseado: Estado de México / Ciudad de México Lugar de trabajo: Cuautitlán Izcalli, Estado de México Horario laboral: Lunes a Viernes de 08:30 a 17:30 Requisitos Indispensables Certificado de preparatoria o equivalente, Carrera técnica en administración o afines o Licenciatura trunca o terminada en Administración o afines. Manejo del software Microsoft Office Suite (Excel, Word, Access y Outlook). Manejo de SAP. Experiencia mínima de 1 año en: Atención al cliente Seguimiento de pedidos Elaboración de reportes Contar con alta capacidad de análisis, habilidades de comunicación, proactivo, buena actitud de servicio, gestión de tiempo y trabajo bajo presión Requisitos Deseados Conocimientos básicos de inglés Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability. #J-18808-Ljbffr

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