Salesforce Administrator

Restaurant365 is a SaaS company disrupting the restaurant industry Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you tooThe Salesforce Administrator configures, secures, and supports Restaurant365’s Salesforce platform to drive user productivity and data quality across Sales, Marketing, Customer Success, Finance, and RevOps. They own day-to-day administration, user management, platform security, and platform maintenance with demonstrable skills in Salesforce CPQ support. They collaborate closely with Salesforce end users (internal stakeholders and customers) to collaborate, troubleshoot, and resolve issues aligning work to team prioritiesHow you'll add value:Handle incoming support requests: manage tickets, root-cause analysis, communication, and quick wins; elevate appropriately and document solutionsSupport Salesforce CPQ: assist with product/catalog updates, price rules, discounting logic, quote templates, approvals, troubleshooting, partnering with senior admins/engineers for complex changesAdminister core platform setup and governance: org health checks, release readiness, Sandbox management, and completion of day‑to‑day tasks to keep the org and its users operationalOwn user and access management: user provisioning/deprovisioning, roles, profiles, permission sets, public groups, OWD, and sharing rules; maintain a least‑privilege modelImplement and maintain declarative configuration: fields, objects, page layouts, record types, Lightning apps, dynamic visibility, flows, validation rules, assignment rules, approval processesDrive data quality: deduplication, data imports/updates (Data Loader/Import Wizard), validation and governance, backup/restore coordination, and health dashboardsEnsure security and compliance: apply platform security best practices, monitor session/login policies, and partner with IT/Sec on policiesParticipate in Agile delivery: refinement, planning, standups, reviews; provide clear estimates, surface risks, and meet acceptance criteriaMaintain documentation and training: update admin runbooks, change logs, and “how‑to” guides; deliver concise user enablement and release notes to drive adoptionPartner cross‑functionally: gather feedback and customer insights, align individual work to team priorities, and coordinate with developers and data/integration teamsWhat you'll need to be successful in this role:2–5 years of Salesforce administration experience with strong hands‑on configuration across Sales Cloud (Service/Experience Cloud exposure a plus); bachelor’s degreeStrong written and verbal communication skills in English and Spanish, including the ability to engage in clear, effective written communication with customers and collaborate thoughtfully with internal stakeholdersSolid platform skills: user/access management, sharing/security model, Flow automation, validation rules, approval processesCPQ familiarity: experience supporting Salesforce CPQ or similar (e.g., product/rule maintenance, quote template tweaks, approvals), with desire to deepen expertiseData stewardship: imports/exports, deduplication, data quality KPIs, and basic data governance practicesDevOps hygiene: Sandbox usage, change control, and release readiness; Git/Copado exposure is a plusCertifications: Salesforce Administrator strongly preferred; Advanced Administrator and/or CPQ Specialist a plusR365 Team Member Benefits & CompensationDYN365, Inc d/b/a Restaurant365 is an equal opportunity employer. #J-18808-Ljbffr