Communications and Engagement Head

LocationMexico City, #LI-Hybrid About the RoleThis role creates value within an innovative environment through leading: the strategy with the group of patients that we interact in order to add value to their journey; the communication internally and externally in order to construct a more solid Employee Value Proposition. Key Responsibilities Reporting to Region LACan Head of communications and engagement, and functionally to the Country president; lead country Communications & Engagement (communications and patient engagement), covering associate engagement, patient engagement, product communications and external engagement/corporate communications. Serve as strategic advisor to the Country president and leadership team and ensure alignment of team’s work with business priorities and strategic direction. Foster an environment for teams and individuals to succeed: fostering a team culture aligned with global C&E vision (Our Voice results), talent development in line with C&E talent development plan, implementation of global C&E skill building plan in country; align local capability efforts and requirements with global team, role modeling C&E governance. Lead and build the communications strategy and capabilities for Mexico, aligned to country priorities and in partnership with global C&E including anticipating and managing risk & advising management of reputational risk associated with specific activities. Manage the successful implementation of all external and/or internal communications & patient engagement activities in key projects and programs in the relevant business and geographic areas. Provide expertise in a single communications area and broad knowledge of several diverse areas (Associate Engagement, External Relations, Brand PR, Social-Digital). Establish and maintain relationships with key external stakeholders such as media, patient groups, policy makers, etc. and ensure consistency of Novartis brand and market position in all communications. Embed the C&E measurement framework to build, monitor and evaluate performance to achieve and maintain best-in-class performance, while being fully consistent with the evolving legal, regulatory and compliance environment. Direct the development, review, and approval of C&E policies and procedures, and monitor implementation, ensuring alignment with functional communications strategy and policies. Compromiso con la diversidad & InclusiónEstamos comprometidos a crear un entorno de trabajo excelente e inclusivo y un equipo diverso que represente a los pacientes y las comunidades a las que servimos. Requisitos del rol Essential requirements Master's degree (e.g. MSc) / University Diploma or equivalent in Communications, Public or Corporate Relations. Operations management and execution, people leadership, organization scope, scale and complexity, geographic scope, collaborating across boundaries, financial management, new product innovation. Public Affairs highly recommended. Competences: Being resilient, interpersonal savvy, project excellence, operational excellence, digital & tech savvy, business mindset, stakeholder engagement. Skills & Knowledge: Issues / risk identification & assessment, campaign impact forecasting, executive communications, change management, patient advocacy relations, reputation management, communication impact/effectiveness measurement. Languages: Spanish: Fluent, English: Business level and above. Why Novartis? Competitive salary Annual bonus Flexible working arrangements Subsidized dining facilities Employee recognition scheme Professional development Learning experiences Diversity & inclusion #J-18808-Ljbffr