Enterprise Customer Success Manager
hace 2 semanas
Enterprise Customer Success Manager at Canonical is a Remote full‑time position (Mid‑Senior level). Canonical is a leading provider of open source software and operating systems with a global customer base. Join a team that supports enterprises across cloud, data science, AI, engineering innovation, and IoT. Location This role will be based remotely. Segments Mass – SMEs or large businesses starting their journey with Canonical Focus – Large companies with established ARR Step Growth – a selection of high‑potential customers What your day will look like Onboard new customers and introduce them to our products and support processes (Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and more). Elaborate and coordinate complex projects with developers, IT managers and decision makers across industries. Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives. Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales. Run a disciplined, weekly customer and business review process with cross‑functional teams, identifying blockers and driving resolution. Serve as a customer advocate internally and influence product roadmaps and documentation. Support customers through reactive ticket requests. Create campaigns targeting multiple customers through digital touch‑points and activities. What we are looking for in you Minimum 5 years of work experience with a strong relation to IT and exposure to at least one of Linux OS, data applications, storage, cloud computing, networking, security, migration, or IoT. Excellent presentation skills with the ability to guide conversations about complex software. Experience building and improving internal processes while maintaining timely delivery to customer‑related projects. Team‑player capable of interacting with all departments and levels both internally and externally. Knowledge of agile methodologies. Proficiency (written and spoken) in Spanish and Portuguese, in addition to excellent command of English, is highly appreciated. Additional skills that you might also bring Experience with Salesforce, Jira and other CRM systems. What we offer Distributed work environment with twice‑yearly in‑person team sprints. Personal learning and development budget of USD 2 000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Team Member Assistance Program & Wellness Platform. Opportunity to travel to new locations to meet colleagues. Priority Pass and travel upgrades for long‑haul company events. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the publisher of Ubuntu, one of the most influential open‑source projects, we drive innovation across AI, IoT, and cloud. We recruit on a global basis and set a high standard for people joining the company. Equal Opportunity Employer Canonical is an equal opportunity employer. We foster a workplace free from discrimination and give all applications fair consideration regardless of identity. #J-18808-Ljbffr
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Remote Enterprise Customer Success Manager
hace 14 horas
Santiago de Querétaro, México Canonical A tiempo completoA leading provider of open source software is looking for an Enterprise Customer Success Manager to join their remote team. The role involves onboarding new customers, managing a portfolio, and collaborating with various departments to ensure optimal customer satisfaction. Candidates should have at least five years of IT-related experience, excellent...
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Remote Enterprise Customer Success Manager
hace 23 horas
santiago de querétaro, México Canonical A tiempo completoA leading provider of open source software is looking for an Enterprise Customer Success Manager to join their remote team. The role involves onboarding new customers, managing a portfolio, and collaborating with various departments to ensure optimal customer satisfaction. Candidates should have at least five years of IT-related experience, excellent...
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Remote Enterprise Customer Success Leader
hace 2 semanas
Santiago de Querétaro, México Canonical A tiempo completoA leading open source software provider is seeking an Enterprise Customer Success Manager for a remote full-time role. The position involves onboarding customers, managing portfolios, and developing engagement plans. Candidates should have at least 5 years of IT experience, excellent presentation skills, and proficiency in Spanish and Portuguese, along with...
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Enterprise Customer Success Manager
hace 2 semanas
Ciudad de México Cyberark A tiempo completo**Company Description** About CyberArk**:As an Enterprise Customer Success Manager at CyberArk, you will use your skillset to build key relationships, working closely with Directors/Managers of Security, Security Engineers, Security Architects, and Dev-Ops teams to implement best- in- class Access and Identity products from CyberArk. The E-CSM works with...
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Customer Success Manager
hace 1 semana
Santiago de Querétaro, México MedTrainer A tiempo completoCompensation: MXN 23,000 - MXN 23,000 - monthly Company Description Want to be part of a high-impact, fast-growing company?MedTrainer is looking for a Core Customer Success Manager to join our team. We are a healthcare technology innovator, delivering an all-in-one SaaS platform that combines LMS, Compliance Training, and Managed Services in Credentialing...
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Customer Success Manager
hace 13 horas
Santiago de Querétaro, México MedTrainer A tiempo completoCompensation: MXN 23,000 - MXN 23,000 - monthly Company Description Want to be part of a high-impact, fast-growing company?MedTrainer is looking for a Core Customer Success Manager to join our team. We are a healthcare technology innovator, delivering an all-in-one SaaS platform that combines LMS, Compliance Training, and Managed Services in Credentialing...
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Customer Success Manager
hace 23 horas
santiago de querétaro, México MedTrainer A tiempo completoCompensation: MXN 23,000 - MXN 23,000 - monthly Company Description Want to be part of a high-impact, fast-growing company? MedTrainer is looking for a Core Customer Success Manager to join our team. We are a healthcare technology innovator, delivering an all-in-one SaaS platform that combines LMS, Compliance Training, and Managed Services in Credentialing...
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Customer Success
hace 3 semanas
Santiago de Querétaro, México Canonical A tiempo completoCustomer Success - Team Manager – join Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's...
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Customer Success
hace 14 horas
Santiago de Querétaro, México Canonical A tiempo completoCustomer Success - Team Manager – join Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's...
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Customer Success
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santiago de querétaro, México Canonical A tiempo completoCustomer Success - Team Manager – join Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's...
