Director, Software Development, Marketing Technology

At Audible, we believe stories have the power to transform lives.It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners.We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other.Imagine your future with us.ABOUT THIS ROLE This opportunity is for a Director, Software Development who will manage and grow an engineering team for Audible’s Marketing Technology (MarTech) group.It’s up to you to define, design and refine the tech that keeps us one step ahead of listeners.Anticipate.Innovate.Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed.You’ll drive the team forward, guiding them over every obstacle and leading the way to develop exciting, original and effective solutions.Leading the way, you’ll bring our team together to build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT THE TEAM Joining our team provides the unique challenge and opportunity to deliver software that benefits many customers around the world.The MarTech team’s mission is to develop systems and tools that enable marketers to provide customers multi‑touch, personalized and timely messages that enhance the experience of using our services.Customer journey automation and real‑time targeting are examples of systems that the team works on.One key initiative is the development of advanced marketing automation and efficiency tools powered by the latest AI and machine learning capabilities.The team is constantly pushing the boundaries of what’s possible in marketing technology, creating innovative solutions that empower our marketers to be more effective and efficient.As a Director, Software Development, you willLead the delivery of large cross‑functional projects, spanning teams and divisions within Audible and Amazon – collaborate to define core business objectives, ensuring efficient utilisation of company resources for the best product, program, or project outcomes.Manage multiple projects from concept to launch, working with cross‑functional teams including technology, business and operations, even when faced with conflicting priorities.Contribute to the definition of technical architectures.Demonstrate technical expertise, attention to detail and proactivity in identifying and resolving issues.Maintain consistent and transparent communication of project risks, progress, launches and retrospectives to all stakeholders and teams.Continuously strive to improve project execution performance, setting new benchmarks using objective metrics.Actively mentor and develop junior team members, enhancing their skills, knowledge of our systems and ability to achieve results.ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives.We are a global company with an entrepreneurial spirit.We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbours.This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.A day in the lifeContent Management System (CMS) expertise: In‑depth knowledge and experience building proprietary CMS platforms, including understanding the CMS architecture, plugin/module development, theming and customisation.Expertise in building Agentic AI workflows that empower users through adaptive, contextualised and personalised interactions.Knowledge of natural language processing, knowledge representation and multi‑modal reasoning to enable human‑like communication and task completion.Familiarity with reinforcement learning, meta‑learning and other advanced AI techniques to create continuously improving Agentic AI systems.Ability to translate business requirements into functional AI‑powered solutions that enhance the customer experience – and to influence decision‑making through sound explanations understandable by a variety of audiences.Demonstrated expertise in a variety of technologies and platforms such as Web (HTML+CSS+React), Java/J2EE.Demonstrated experience implementing solutions leveraging AWS capabilities.Experience leveraging machine learning models to deliver insights and enrich customer experiences.Be able to thrive in an ambiguous environment where change is the only constant.Strong verbal and communication skills.Strong analytical skills and an out‑of‑the‑box thinker.Self‑starter with the ability to multi‑task and work in a very fast‑paced environment.Track record of defining and delivering cross‑functional … (incomplete) #J-18808-Ljbffr