Collections Associate l

hace 6 días


Tlaquepaque, México Arrow Components A tiempo completo

Collections Associate Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served. Arrow is a Fortune 154 company with 22,000 employees worldwide, providing technology solutions to markets such as telecommunications, information systems, transportation, medical, industrial, and consumer electronics. The company connects customers to the right technology at the right time, place, and price, delivering value to customers and suppliers. Arrow Electronics is looking for a collections professional to join our Credit and Collections team in Guadalajara. This position will work with Arrow customers to provide them with options for payment collection and will be empowered to make business decisions within set guidelines to best assist customers and maintain positive business relationships. Job Details Location: MX-JAL-Tlaquepaque, Mexico (HPE Guad office) Salary: $18,508.33 - $22,000.00 MXN Monthly. Actual compensation may vary. Employment Type: Full time Job Category: Accounting/Finance Seniority Level: Entry level Job Function: Accounting/Auditing and Finance Industries: Technology, Information and Internet Responsibilities Take inbound and outbound calls to collect payment from customers, negotiate payment plans, and obtain proper approvals for selected payment solutions. Work with customers to determine reasons for non-payment of invoices, follow up on disputes that have been researched, and collect outstanding balances if applicable. Take appropriate action on accounts such as credit holds, placement with collections, holding orders, etc. Collaborate with sales teams across the United States, Canada, and international members to review order releases, release orders appropriately and set limits based on research and analysis. Qualifications 1-2 years of experience. Strong negotiating abilities. Excellent verbal and written communication; fluent in English. Ability to work independently with little or no guidance. Ability to build and maintain effective business relationships with clients. Demonstrated experience and proficiency with Microsoft Excel. Preferred Experience with Oracle or other ERP systems. Benefits 30 days of Christmas bonus. 40% vacation premium. 12 vacation days plus 2 floating days, sick days and holidays. Vision and Dental Assistance. Life Insurance. Healthcare Insurance. 10% Food/Pantry Vouchers. Restaurant Vouchers. 13% Savings Fund. Wellbeing program for all employees. Growth Opportunities, and more EEO Statement Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico) #J-18808-Ljbffr



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