Customer Success Specialist
hace 7 días
Employer Industry: Cybersecurity RatingsWhy consider this job opportunitySalary up to $85,000 (base plus bonus)Opportunity for career advancement and growth within the organizationComprehensive benefits package including health benefits, stock options, and unlimited PTOFlexible work environment with the potential for remote workEngaging company culture recognized for employee engagement and innovationWhat to Expect (Job Responsibilities)Drive customer outcomes and value through various engagement methodsOwn renewal outcomes for a large customer portfolio, including forecasting and contract negotiationEmpower customers to become self-sufficient advocates for the employer’s servicesMonitor customer health and lifecycle signals to proactively address risksPartner with cross-functional teams to enhance customer experience and drive product adoptionWhat is Required (Qualifications)Minimum of 1 year of experience in a Customer Success role with direct renewal ownershipStrong communication skills, able to convey information clearly to various audiencesSelf-motivated and adaptable in a fast-paced environmentProven ability to manage competing priorities effectivelyBilingual fluency in Spanish and English is requiredHow to Stand Out (Preferred Qualifications)Experience with SalesForce, Gainsight, Google Suite, Zendesk, and TableauBackground in cybersecurity or third-party risk management (TPRM) is a plusWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr
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Customer Success Manager
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Pachuca, México Restaurant365 A tiempo completoAs a Customer Success Manager , you will play a key role in helping our SMB customers successfully adopt and realize value from the Restaurant365 platform. Working within a scaled and pooled Customer Success model , you’ll deliver impactful customer experiences through both digital programs and personalized engagement . This is an entry-level role , ideal...
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Customer Success Manager
hace 7 días
Pachuca, México Restaurant365 A tiempo completoAs a Customer Success Manager, you will play a key role in helping our SMB customers successfully adopt and realize value from the Restaurant365 platform. Working within a scaled and pooled Customer Success model, you’ll deliver impactful customer experiences through both digital programs and personalized engagement. This is an entry-level role, ideal for...
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Customer Success Manager
hace 7 días
Pachuca, México Restaurant365 A tiempo completoAs a Customer Success Manager, you will play a key role in helping our SMB customers successfully adopt and realize value from the Restaurant365 platform. Working within a scaled and pooled Customer Success model, you’ll deliver impactful customer experiences through both digital programs and personalized engagement. This is an entry-level role, ideal for...
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Pachuca, México Restaurant365 A tiempo completoA leading software platform for restaurants is seeking a Customer Success Manager to guide SMB customers in adopting the Restaurant365 platform. This entry-level role focuses on ensuring customers achieve measurable outcomes through both digital and personalized engagement. Ideal candidates should have 2+ years of B2B customer-facing experience, possess...
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Junior SMB Customer Success
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Pachuca, México Restaurant365 A tiempo completoA leading software platform for restaurants is seeking a Customer Success Manager to guide SMB customers in adopting the Restaurant365 platform. This entry-level role focuses on ensuring customers achieve measurable outcomes through both digital and personalized engagement. Ideal candidates should have 2+ years of B2B customer-facing experience, possess...
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Pachuca, México Samsara A tiempo completoA leading IoT solutions provider is seeking a Senior Customer Success Manager to guide Enterprise customers in deploying and adopting IoT solutions. This remote role, based in Mexico, involves managing customer relationships, ensuring successful deployments, and integrating with cross-functional teams. Candidates should have over 5 years of experience in...
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Pachuca, México Samsara A tiempo completoWho we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...
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