Customer Service Lead
hace 4 días
Industry: Fire Protection, Life-Safety & Critical Communications Manufacturing Location: On-site, San Pedro Garza Garcia (Monterrey) Our client, a global leader in fire protection solutions such as fire alarm systems and emergency devices, is seeking an experienced Customer Service Lead to elevate service operations across Mexico. If you're a strong communicator, a natural problem-solver, and a motivating team leader, this role is for you. Key Responsibilities Lead, coach, and develop a team of customer service representatives. Manage escalations with professionalism and empathy. Coordinate closely with U.S.-based sales, finance, and operations teams. Drive service excellence, process improvements, and compliance adherence. Ensure consistent, brand-aligned communication with customers and internal teams. What You Bring 3–5 years of customer service experience At least 1–2 years as a team leader. Strong communication, negotiation, and conflict-resolution abilities. Exceptional organizational, analytical, and time-management skills. Proficiency with CRM/ticketing systems, Microsoft Office, and ideally ERP/workflow tools. Integrity, professionalism, and the ability to manage sensitive situations with discretion. Intermediate spoken English as you'll have frequent conversations with the US office This job is on-site at the office in San Pedro Garza Garcia (Monterrey) 5 days a week San Pedro Garza Garcia (Monterrey) If you're passionate about customer excellence and ready to make an impact in a mission-critical industry, we'd love to hear from you Apply with your CV now
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Customer Service Lead
hace 4 días
Monterrey metropolitan area, Nuevo León, México reesmarx A tiempo completoIndustry:Fire Protection, Life-Safety & Critical Communications ManufacturingLocation:On-site, San Pedro Garza Garcia (Monterrey)Our client, a global leader in fire protection solutions such as fire alarm systems and emergency devices, is seeking an experiencedCustomer Service Leadto elevate service operations across Mexico. If you're a strong communicator,...
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Customer Service Representative
hace 7 días
Nuevo León, México Recrew A tiempo completo3-4 years of experience in Customer Service positions for automotive industry - Knowledge of OEM Portals (FORD, GM, STELLANTIS) - Oracle as an ERP - College Degree - Advance English is a must Tipo de puesto: Tiempo completo Sueldo: $40,000.00 - $50,000.00 al mes Lugar de trabajo: Empleo presencial
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Customer Service Officer
hace 1 semana
Nuevo León, México GXO Logistics A tiempo completo**Logistics at full potential** As a Customer Service Officer you process orders, dealing with tickets, chat function support, prepares correspondence, and fulfils customer needs to ensure customer satisfaction. Research and analyses customer enquiries and complaints received by management. This role will be covering 2 sites but based at our site in...
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Customer Service Representative
hace 4 semanas
Nuevo León, México MSNS HR Technologies A tiempo completo**Role: Customer Service Representative****Location: Monterry, NL Onsite****Duration: Fulltime/Permanent****Languages: English Mandatory****Openings: 5+ positions****Responsibilities**:Ability to communicate in English and SpanishAt least 1 year of customer support experience on call**Salary**: $12,000.00 - $18,000.00 per monthAbility to commute/relocate:-...
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Customer Service Manager
hace 2 semanas
Nuevo Laredo, México AMETEK, Inc. A tiempo completo**Location**:Nuevo Laredo, MX, 88285**Business Unit**:Ametek Rauland**Posting Date**:Nov 19, 2024- This role will supervise the day-to-day customer service operations, including inquiries, problem resolution, account maintenance, surveys, reporting and sales activities. This individual should be able to balance supervising while functioning as a customer...
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Customer Service Manager
hace 1 semana
Nuevo Laredo, México AMETEK, Inc. A tiempo completo**Location**:Nuevo Laredo, MX, 88285**Business Unit**:Ametek Rauland**Posting Date**:Nov 19, 2024- This role will supervise the day-to-day customer service operations, including inquiries, problem resolution, account maintenance, surveys, reporting and sales activities. This individual should be able to balance supervising while functioning as a customer...
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Customer Service Representative
hace 6 días
Nuevo Laredo, Tamaulipas, México TL LLC A tiempo completoPor expansion Linea transportista busca Customer Service Representative:Requisitos:Experiencia como Customer ServiceIngles intermedio o avanzadoSin problema de traslado a la Mex 2Puntual y responsableBrindar atención y seguimiento a clientesMonitorear el status de unidades, asegurar el cumplimiento de tiemposTipo de puesto: Tiempo completoSueldo: A partir...
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Service Manager
hace 17 horas
Nuevo León, México Servomex A tiempo completo- Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple...
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Customer Service
hace 1 semana
León, México Near Shore A tiempo completo**Customer service** Buscamos personas entusiastas interesadas en desarrollarse en el área de atención al cliente. **Responsabilidades**: - Atención y seguimiento a clientes extranjeros. **Requisitos**: - No es necesaria experiência previa - Disponibilidad para laborar de manera presencial - Inglés conversacional. **Ofrecemos / Beneficios** -...
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Service Manager
hace 4 semanas
Nuevo León, México Servomex A tiempo completo- Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple...
