Implementation Consultant

Responsibilities Hexagon is seeking for an Implementation Consultant who will work from Mexico. If you are looking for your next perofessional challenge, this may be your chance Automation Integrity ControlWizard Cyber Integrity PlantState Integrity Works with clients to install and configure Hexagon products both onsite and virtual Works with clients to execute the project plan - implementing technology, configuring scripts, data collection and processing for the project Provides technical support to clients whilst implementing and executing projects Conducts training with client on the utilization and administration of Hexagon products Constructs and provides project documentation for all assigned projects (i.e., Site Completion & Installation Report, functional requirements, design documents, lessons learned, etc.) Tests and troubleshoots functionality of installed systems Identifies and documents technical issues to be escalated to product and system integration teams Coordinates and submits information to Technical Support in a timely manner for projects Maintains a professional demeanor while interfacing with clients Provides feedback based on client experiences for product and process improvements Works both independent and among teams to solve problems quickly and effectively Works closely with the implementation services team, Technical Support teams, and other relevant team-members to complete installation projects successfully Completes project related expense reports and timesheets within a required timeframe Adheres to Integrity work processes, quality standards, and deliverable templates Adheres to Industrial Control System (ICS) cyber-security best practices and industry standards May perform various back-office activities to support and strengthen the services group May work on pre-sales activities Demonstrates an ability to work independently and problem solve implementation and technology roadblocks quickly Completes project related expense reports and timesheets within a required timeframe Completes frequency-determined activity reports (e.g., daily site reports, weekly status updates), per client expectation(s) Perform various back-office activities, such as setting up computers and / or networks. Implements policies and best-practices for client installations, including access management, data mapping and transfer, process documentation, testing and troubleshooting, and client training. Interfaces with technical-minded employees and project management teams to suggest strategy and efficiency execution plans for implementation services. Qualifications Bachelor's degree in engineering or STEM-based technology-related field (e.g., Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.) and five (5) years of industry experience 5+ years of experience in designing, evaluating, advising and implementing software solutions 5+ years of experience in working with and configuring Operating Systems (OS) in a server environment 5+ years of experience with basic networking principles (e.g., IP addressing, network components such as routers, switches etc.) 5+ years of experience in design / create / edit scripts, batch jobs etc. 5+ Experience of installation and configuration of Microsoft SQL 3+ years of experience with advanced networking principles (e.g., IP addressing, configuration of network components such as routers, switches etc.) 3+ years of experience in process control and Industrial Control Systems (ICS) equipment Mastery of bilingual language between English and Spanish (including verbal and written) Comfortable in network protocols such as Telnet, FTP(s) and HTTP(s) Comfortable with networking access control (security control) Strong command in Microsoft Office products including Word, Excel, PowerPoint and Visio Core Competencies Include Focusing on great customer satisfaction Demonstrating excellent oral and written communication skills Demonstrating an ability to work in a team effectively Highly organized with an ability to multi-task Quick learner and pays attention to details Ensuring operational policies are followed Practicing team and individual respect Identifying areas for improvement and suggesting opportunities Process design Providing feedback based on client experiences Delivering internal and external training Fair knowledge of multiple Hexagon solutions Industry Requirements and Preferred Certifications Master's degree in engineering or STEM-based technology-related field (e.g., Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.) 5+ years of experience in process control and working with I​CS technology is preferrable 2+ years of experience in cloud-based virtualization (e.g., Amazon Web Services, Microsoft Azure) 1-3 years of experience in coaching and mentoring professionals Fl #J-18808-Ljbffr