Sr. Product Manager, LatAm External Fulfillment

At Amazon Mexico we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflects the plurality of the businesses we play and the customers we serve. In Mexico we have a Diversity, Equity and Inclusion squad formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of “Strive to Be Earth's Best Employer”. Understanding our responsibility and our need for change, we are conscientious that “Success and Scale Bring Broad Responsibility”. Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. They act as ambassadors of this agenda, supporting you from Day 1. Remember, at Amazon “It’s always Day1”. Our groups are organized in the following fronts: BEN – Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+), and People With Disabilities, to be launched in 2022. Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s Brazil team Amazon strives to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. Over 2 million Sellers in 10 countries list their products for sale on the Amazon. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. We are looking for a talented Sr. Product Manager (PM) for Amazon to support EF (External Fulfillment) product launches. The Sr. PM will be the key link between EF product and business/operations teams in LatAm. The PM will lead the Product Launches, coordinating across stakeholders, building working backwards and business requirements documents, addressing blockers and creating feature strategy. The PM will work closely with various stakeholders (Program, Sales, Operations, Transportation, Legal, etc) to drive strategic initiatives that will have positive impact on our Customers and Sellers. He/She will review performance on metrics, contribute to programmatic inputs and ensure accountability for strategic and tactical initiatives. Key Job Responsibilities Identify gaps, pain points and opportunities in the existing products, coordinating across multiple input sources. Dive deep on issues to differentiate isolated issues from structural ones. Be creative to create solutions that address pain points/opportunities and improve Customer/Seller Experience. Balance competing priorities, making the best use of our resources. Calculate impact/potential of ideas/pain points, making it tangible. Influence and support the Product team (both LatAm and central teams) on Roadmap prioritization. Suggest/ create programmatic solutions and initiatives while creating business cases for the Product team. Balance short- and long-term solutions. Lead product launches, coordinating across stakeholders from different orgs and levels and leading by influence. Organize working backwards plans, mapping all tasks and questions that need to be answered; map risks and risk mitigation, adoption plan and guarantee launches’ success. Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership. Creating goals and related metrics, track progress and manage through obstacles to achieve your objectives. Communicate performance, articulate root‑cause analysis and link to specific improvement areas. Incorporate benchmarking information from local competitors as well as best practices and lessons learned from other geographies to define best‑in‑class customer experience. Anticipate bottlenecks, provide escalation management, make trade‑offs and balance the business needs versus technical constraints. Basic Qualifications Bachelor's degree or equivalent. Experience owning/driving roadmap strategy and definition. Experience with end‑to‑end product delivery. Experience with feature delivery and trade‑offs of a product. Experience as a product manager or owner. Experience owning technology products. Fluent in Spanish and English (C1+). Preferred Qualifications Experience in influencing senior leadership through data‑driven insights. Experience working across functional teams and senior stakeholders. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr