Account Mgr Sr

Overview At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Remote Work: Hybrid Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally. Come make an impact every day at Zebra. Responsibilities Takes ownership of assigned end‑user account(s) or territory; develops and executes sales strategy for assigned account(s) or territory with manager's input; develops strong relationships with key customer contacts and leverages to Zebra's advantage; creates and delivers high‑impact sales presentations and capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product/market understanding. Develops and executes sales strategies with minimal input from manager for a higher level of financial responsibility; proactively sells solutions encompassing a wide range of products or services; as required leverages relationships with other business units and/or external partners to deliver solution; Develops strong relationships with key decision makers and influencers; Initiates and leads customer presentations and value proposition creation. Knowledge/Expertise Technical Skills – Uses advanced domain/solutions knowledge to competitive advantage. Knowledge of Zebra – Provides input into development of business products/services; understands and follows multi‑business protocols. Sales Skills – Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships. Managerial Skills – Often leads others in their development; provides input to policies and practices. Business Acumen – Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition. Market/customer Knowledge – Acts as a resource to customers based on intimate knowledge of relevant industries and needs. Solution Complexity/Strategic Thinking Nature of Problems Solved – Solves complex problems which may require unique solutions (e.g., unique applications of existing technologies) that are used across the business in similar situations. Role in Addressing Problems – Leads problem resolution, identifies appropriate resources, develops contingency plans. Complexity of Solutions – Typically medium to high complexity; has several complex projects, all of which require unique coordination of technical resources; multi‑country issues may be involved. Freedom to Act Level of Guidance – Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique. Takes Direction From – Manager and Business Unit Directors. Customer Interface Role – Often leads semi‑formal teams or significant portions of a large permanent team. Level of Customer Contact – Multiple decision makers and influencers for large deals with complexity. Main Level of Interaction – Leads negotiations on complex deals which may be primarily technical, financial or both. Required Knowledge of Customer – Industry strategies and customer positioning; customer financials and business drivers. Accountability Business and Financial Impact – Responsible for revenue attainment, margins where appropriate, and personal expenses. Relative Size and Scope – Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two. Types of Projects – Moderately complex deals with a few large, complex deals. Strategic Impact for Zebra – High in near term; medium in mid‑term. Qualifications Bachelor’s or equivalent experience; advanced degree preferred. 5‑8 years of applicable work experience. Uses advanced domain/solutions knowledge to competitive advantage. Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships. Often leads others in their development; provides input to policies and practices. Preferred Qualifications MBA Strategic account planning. Business development. Sales forecasting and pipeline management. Negotiation and closing skills. Contract management. Revenue growth and profitability analysis. Market and competitive analysis. Client Relationship Management Customer relationship building. Client retention and loyalty strategies. High‑impact communication skills. Consultative selling. Stakeholder management. Executive‑level presentation skills. Customer satisfaction and experience management. Operational & Cross‑Functional Skills Cross‑functional collaboration (Sales, Marketing, Finance, Operations). Project management. CRM systems proficiency (Salesforce, HubSpot, etc.). Data‑driven decision making. Problem‑solving and conflict resolution. Forecast accuracy and KPI tracking. Personal Competencies Results‑oriented mindset. Strong business acumen. Adaptability and resilience. Time management and prioritization. Teamwork and leadership influence. Language & Communication Advanced English proficiency. Professional business writing. Negotiation and persuasion skills. Public speaking and presentation abilities. To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e‑mail or outside of the system. If you are a victim of identity theft contact your local police department. Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Business Development Industries IT Services and IT Consulting #J-18808-Ljbffr