Technical Support Engineer
hace 2 semanas
The Harry James Group is working in partnership with a sustainable energy company, looking for a Technical Support Engineer to join their Energy Storage and Optimization Lifecycle Management team. Seeking an individual that is passionate about energy storage and clean energy solutions to be part of this global customer-driven organization, working with high level technologies. The Technical Support Engineer will support customers by improving the technical and the operational performance of company products. The successful candidate will be familiar with energy storage systems or have experience in a related electrical field. A deep understanding of electrical hardware and electronics is required for this role. Training in battery energy storage will be provided in order to support customers and internal expertise centers remotely. Job Responsibilities Responsible for monitoring all battery sites across the globe Provide remote level‑2 support to customers and expertise centers Use proprietary software to remotely evaluate and trouble‑shoot systems Record and compile data for analysis and assist in related assessment and preparation of reports Coordinate system updates with software teams and customers Respond to support requests when issues are reported to helpdesk Document all customer requests and repairs performed Notify customers on status of repairs, warranty claims, software updates, etc. Provide energy storage training to customers and internal colleagues Coordinate with Field Service Engineers on warranty claims and notify warranty claims division of company Required Bachelor’s Degree in electrical or mechanical engineering or related fields 5 years of experience with electrical hardware or electronics Excellent communication and documentation skills Some international travel required (approx. 5-15%) Experience maintaining customer relationships on multiple projects Preferred Experience with: Solar or Energy storage systems, Lithium‑ion Battery chemistries, Grid‑scale renewable energy systems Familiarity with Programmable Logic Control (PLC) programming Familiarity with microgrid controls Familiarity with industrial cooling systems Familiarity with Linux operating system Interested, APPLY NOW #J-18808-Ljbffr
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Technical Support Engineer
hace 2 semanas
Mexico City Singular A tiempo completoThe role We are seeking a Technical Support Engineer US team, with exceptional technical, organization and communication skills to join our growing team. A customer-focused individual responsible for handling customer and partner support. An exceptional technical aptitude, with precise written and verbal communication skills, who finds it easy to speak to...
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Technical Support Engineer
hace 2 semanas
Mexico City Singular A tiempo completoThe role We are seeking a Technical Support Engineer US team, with exceptional technical, organization and communication skills to join our growing team. A customer-focused individual responsible for handling customer and partner support. An exceptional technical aptitude, with precise written and verbal communication skills, who finds it easy to speak to...
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Technical Support Engineer
hace 2 semanas
Mexico City TK Recruitment A tiempo completoOverviewMy client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.RoleYou will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop...
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Technical Support Engineer
hace 2 semanas
Mexico City General Staffing A tiempo completoTier II Technical Support Engineer (Remote) Industry: 24/7 Global Technical Operations – Networking & Storage Support | Technology company based in California, USA Salary: $1,800–$2,300 USD per month, depending on shift, experience, and technical proficiency Work Hours (PST): All three shifts available (24/7 possible rotation to be confirmed) Language...
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Technical Support Engineer
hace 2 semanas
Mexico City General Staffing A tiempo completoTier II Technical Support Engineer (Remote) Industry: 24/7 Global Technical Operations – Networking & Storage Support | Technology company based in California, USA Salary: $1,800–$2,300 USD per month, depending on shift, experience, and technical proficiency Work Hours (PST): All three shifts available (24/7 possible rotation to be confirmed) Language...
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Technical Support Engineer
hace 2 semanas
Mexico City The Global Talent Co. A tiempo completoTechnical Support Engineer Full-time | Remote | LATAM | 4:00 pm - Mid night PST About Us At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25,000+ like-minded technology professionals. About the...
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Technical Support Engineer
hace 2 semanas
Mexico City The Global Talent Co. A tiempo completoTechnical Support Engineer Full-time | Remote | LATAM | 4:00 pm - Mid night PST About Us At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25,000+ like-minded technology professionals. About the...
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Technical Support Engineer
hace 2 semanas
Mexico City Fortinet A tiempo completoTechnical Support Engineer, Tier 2 and Partner Support - Mexico Location: Mexico City Metropolitan Area Responsibilities Collection, analysis, and change recommendations of configuration information Collection and analysis of customer network information Collection and initial analysis of packet trace information Qualifications / Experience Experience in a...
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Technical Support Engineer
hace 2 semanas
Mexico City Fortinet A tiempo completoTechnical Support Engineer, Tier 2 and Partner Support - Mexico Location: Mexico City Metropolitan Area Responsibilities Collection, analysis, and change recommendations of configuration information Collection and analysis of customer network information Collection and initial analysis of packet trace information Qualifications / Experience Experience in a...
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Technical Support Engineer
hace 2 semanas
Mexico City Vonage A tiempo completoJoin Vonage and help us innovate cloud communications for businesses worldwide!Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true...
