IT Help Desk
hace 2 días
IT Help Desk at Braintrust We are seeking a self‑directed, communicative, and process‑oriented IT Help Desk specialist to lead the execution of internal IT initiatives for our client. The ideal candidate will be skilled in vendor management, executive communication, and driving IT project delivery while also serving as a confident decision‑maker, efficient troubleshooter, and power user of internal tools such as Copilot. This role requires strong English communication skills and the ability to support early‑morning U.S. East Coast business hours. Responsibilities Manage execution and delivery of multiple IT projects across various business units. Facilitate effective meetings, drive follow‑ups, and ensure cross‑functional alignment. Act as a liaison between technical and non‑technical stakeholders. Oversee vendor relationships, ensuring performance, coordination, and accountability. Deliver concise, high‑quality status updates tailored for executive audiences. Ensure timely resolution of tickets, escape blockers, and clarify uncertainties as needed. Follow standardized project procedures and maintain accurate documentation of milestones and artifacts. Leverage internal knowledge base and AI tools (e.g., Copilot agent) to troubleshoot and resolve technical issues. Requirements Excellent spoken and written English with minimal language barrier. Strong vendor management and meeting facilitation experience. Demonstrated ability to follow structured processes and standard procedures. Confident, fast decision‑maker with the ability to triage and resolve tickets efficiently. Technical troubleshooting capabilities and experience as a “power user” of internal tools. Ability to produce high‑quality reports for executive stakeholders. Experience supporting early‑morning U.S. hours (CST or EST coverage required). IT security project experience is a plus. Seniority level Entry level Employment type Full‑time Job function Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at Braintrust by 2x. #J-18808-Ljbffr
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IT Help Desk Project Lead
hace 16 horas
Mexico City Braintrust A tiempo completoA technology company is seeking an IT Help Desk specialist in Mexico to lead internal IT initiatives. The ideal candidate should possess excellent English communication skills, strong vendor management experience, and the ability to handle early-morning U.S. hours. This role requires technical troubleshooting abilities and efficient decision-making....
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IT Help Desk Specialist
hace 2 días
Mexico City Mesh A tiempo completoFounded in 2020, Mesh is the first global payment network for crypto, connecting hundreds of exchanges, wallets, and financial services platforms to enable seamless digital asset payments and conversions. By unifying these platforms into a single network, Mesh is pioneering an open, connected, and secure ecosystem for digital finance. Mesh has raised over...
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IT Help Desk Specialist
hace 16 horas
Mexico City Mesh A tiempo completoFounded in 2020, Mesh is the first global payment network for crypto, connecting hundreds of exchanges, wallets, and financial services platforms to enable seamless digital asset payments and conversions. By unifying these platforms into a single network, Mesh is pioneering an open, connected, and secure ecosystem for digital finance. Mesh has raised over...
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IT Help Desk Specialist — Fintech-Scale IT
hace 16 horas
Mexico City Mesh A tiempo completoA leading fintech company in Mexico City is seeking an IT Help Desk Specialist. In this role, you will provide IT support for various employee needs, manage and track device lifecycle, and ensure security compliance. Ideal candidates will have a Bachelor's degree in Computer Science or equivalent experience, along with at least 2 years in IT support. Join a...
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Help Desk
hace 3 semanas
Mexico City N&S TRANTOR A tiempo completo**_Empresa dedicada en brindar soluciones en Tecnologías de Información a niv_****_el nacional desde hace más de veinte años, basados en nuestra fuerza principal, "el factor humano"_**:**_solicitamos dos Agentes Help Desk_**:**_Zona de trabajo a dos cuadras del Metro Mixcoac_**:**REQUISITOS**:- Contar con alguna de las siguientes carreras Informática,...
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IT Help Desk Specialist
hace 2 días
Mexico City Braintrust A tiempo completoJoin to apply for the IT Help Desk Specialist role at Braintrust Full‑time opportunity (40 hrs/week), Remote, LATAM based. Expected start date: Early January 2026. Job Description Mesh is growing fast—and we’re building a world‑class, secure Corporate IT foundation to power our global team. As our IT Help Desk Specialist, you’ll be the go‑to...
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IT Help Desk Specialist
hace 16 horas
Mexico City Braintrust A tiempo completoJoin to apply for the IT Help Desk Specialist role at Braintrust Full‑time opportunity (40 hrs/week), Remote, LATAM based. Expected start date: Early January 2026. Job Description Mesh is growing fast—and we’re building a world‑class, secure Corporate IT foundation to power our global team. As our IT Help Desk Specialist, you’ll be the go‑to...
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Help Desk Specialist
hace 1 semana
Mexico City WORKBOX A tiempo completoEsta vacante viene de la bolsa de empleo Talenteca.com Help Desk Specialist Ubicación: Bosque de las Lomas, Ciudad de MéxicoHorario: L-V 9:00 am - 6:00 pmTipo de empleo: Tiempo completoSueldo: $20,000 + Prestaciones de leyOportunidades de crecimiento y desarrollo profesional. Descripción del Puesto: Estamos en búsqueda de un Help Desk Specialist...
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Bilingual Help Desk Analyst – Onsite IT Support
hace 16 horas
Mexico City SoftwareONE A tiempo completoA leading software company in Mexico City seeks a Bilingual Help Desk Analyst to provide exceptional technical support. This role involves managing incoming support requests, diagnosing hardware and software issues, and maintaining documentation. Candidates should have experience in technical support and be proficient in operating systems. The company offers...
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Technical Support
hace 2 días
Mexico City Tevapharm A tiempo completoSelect how often (in days) to receive an alert: Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the...
