IT Help Desk Specialist
hace 19 horas
Join to apply for the IT Help Desk Specialist role at Braintrust Full‑time opportunity (40 hrs/week), Remote, LATAM based. Expected start date: Early January 2026. Job Description Mesh is growing fast—and we’re building a world‑class, secure Corporate IT foundation to power our global team. As our IT Help Desk Specialist, you’ll be the go‑to expert for most employee IT needs, jumping in to solve problems, manage devices and access, and helping shape the next generation of our internal IT operations. You’ll have room to grow—whether that’s leading projects, diving deeper into IT operations, automating our device life cycle, or driving new Corporate IT initiatives. If you thrive in fast‑paced environments, take pride in owning your work, and want to make a real impact in a high‑growth fintech company, this role is for you. What You'll Do Provide daily IT support for laptops, accounts, MFA, networking issues, and SaaS tools. Set up, configure, and ship laptops for new hires; support onboarding and offboarding access. Manage and track Mesh’s device lifecycle, including repair and replacements. Maintain SaaS licensing, reclaim unused licenses, and support overall system ownership. Ensure device security compliance (encryption, patching, EDR coverage). Support remote and in‑office employees with connectivity, hardware, and general IT issues. Maintain and improve internal IT documentation; use ticket metrics to enhance processes. Partner closely with Security, People Ops, and Engineering teams on cross‑functional initiatives. Who You Are Bachelor’s degree in Computer Science or related field, or equivalent hands‑on experience. 2+ years of IT support or help desk experience. Proficiency with platforms such as Okta, Jira, Kandji (or any MDM), Notion, Slack, and Google Workspace. Experience supporting distributed/remote teams (required). Strong ownership mentality with the ability to work independently. Ability to thrive in fast‑moving, startup‑style environments. East Coast timezone availability preferred for coverage needs. Seniority Level Entry level Employment Type Full‑time Job Function Information Technology Industries Technology, information and internet #J-18808-Ljbffr
-
IT Help Desk Specialist — Fintech-Scale IT
hace 19 horas
Mexico City Mesh A tiempo completoA leading fintech company in Mexico City is seeking an IT Help Desk Specialist. In this role, you will provide IT support for various employee needs, manage and track device lifecycle, and ensure security compliance. Ideal candidates will have a Bachelor's degree in Computer Science or equivalent experience, along with at least 2 years in IT support. Join a...
-
IT Help Desk
hace 2 días
Mexico City Braintrust A tiempo completoIT Help Desk at Braintrust We are seeking a self‑directed, communicative, and process‑oriented IT Help Desk specialist to lead the execution of internal IT initiatives for our client. The ideal candidate will be skilled in vendor management, executive communication, and driving IT project delivery while also serving as a confident decision‑maker,...
-
IT Help Desk
hace 19 horas
Mexico City Braintrust A tiempo completoIT Help Desk at Braintrust We are seeking a self‑directed, communicative, and process‑oriented IT Help Desk specialist to lead the execution of internal IT initiatives for our client. The ideal candidate will be skilled in vendor management, executive communication, and driving IT project delivery while also serving as a confident decision‑maker,...
-
IT Help Desk Specialist
hace 2 días
Mexico City Mesh A tiempo completoFounded in 2020, Mesh is the first global payment network for crypto, connecting hundreds of exchanges, wallets, and financial services platforms to enable seamless digital asset payments and conversions. By unifying these platforms into a single network, Mesh is pioneering an open, connected, and secure ecosystem for digital finance. Mesh has raised over...
-
IT Help Desk Specialist
hace 20 horas
Mexico City Mesh A tiempo completoFounded in 2020, Mesh is the first global payment network for crypto, connecting hundreds of exchanges, wallets, and financial services platforms to enable seamless digital asset payments and conversions. By unifying these platforms into a single network, Mesh is pioneering an open, connected, and secure ecosystem for digital finance. Mesh has raised over...
-
IT Help Desk Project Lead
hace 19 horas
Mexico City Braintrust A tiempo completoA technology company is seeking an IT Help Desk specialist in Mexico to lead internal IT initiatives. The ideal candidate should possess excellent English communication skills, strong vendor management experience, and the ability to handle early-morning U.S. hours. This role requires technical troubleshooting abilities and efficient decision-making....
-
Help Desk Specialist
hace 1 semana
Mexico City WORKBOX A tiempo completoEsta vacante viene de la bolsa de empleo Talenteca.com Help Desk Specialist Ubicación: Bosque de las Lomas, Ciudad de MéxicoHorario: L-V 9:00 am - 6:00 pmTipo de empleo: Tiempo completoSueldo: $20,000 + Prestaciones de leyOportunidades de crecimiento y desarrollo profesional. Descripción del Puesto: Estamos en búsqueda de un Help Desk Specialist...
-
Help Desk
hace 3 semanas
Mexico City N&S TRANTOR A tiempo completo**_Empresa dedicada en brindar soluciones en Tecnologías de Información a niv_****_el nacional desde hace más de veinte años, basados en nuestra fuerza principal, "el factor humano"_**:**_solicitamos dos Agentes Help Desk_**:**_Zona de trabajo a dos cuadras del Metro Mixcoac_**:**REQUISITOS**:- Contar con alguna de las siguientes carreras Informática,...
-
Onsite IT Helpdesk Specialist – Apple
hace 19 horas
Mexico City EOS IT Solutions A tiempo completoA global technology provider in Mexico City seeks a Helpdesk Specialist to provide technical support, ensure IT infrastructure efficiency, and uphold customer satisfaction. The position involves managing service desk tasks, resolving technical issues, and adhering to operational standards. Ideal candidates possess 3-6 years of support experience, strong...
-
Help Desk and Technical Support Specialist
hace 2 días
Mexico City Mazars A tiempo completoHelp Desk and Technical Support Specialist Forvis Mazars is looking for an IT Consultant with experience in business and IT support and consulting to join our rapidly growing IT Managed Services team. The role focuses on managing client interactions from initiation through completion and developing solution approaches to solve our clients’ business...
