Senior Technical Support Lead for Advertising

**Who we are**Helpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Philippines, and Germany, providing Customer Experience & Operational Support services for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding solutions to our partners by leveraging our empowered...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

**Key Responsibilities** - Resolve high-level technical issues for hardware, software, and network systems. - Serve as the escalation point for IT tickets, ensuring timely and effective resolutions. - Identify weaknesses and areas for improvement within the IT department. - Recommend and implement strategies to enhance processes, efficiency, and service...

Technical Support Engineer- L0**Applicants are required to read, write, and speak the following languages**: English**Detailed Description and Job Requirements**As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

**About the Role**: We are seeking a focused, detail-oriented, and experienced Technical Support Manager to lead our customer support operations in Mexico. You will oversee daily ticket management and ensure timely issue resolution, while driving improvements in service quality and operational efficiency. You will lead by example - coaching your team,...

Job Title: Service Desk Team Lead We are seeking a highly skilled and experienced Service Desk Team Lead to join our team. In this role, you will be responsible for leading the service desk team, providing technical expertise, and ensuring that customers receive exceptional support. About the Job The successful candidate will have experience in managing...

Have you led technical teams, mentored and learned from them? Impressed clients with your ability to simplify and solve complex technical problems? Built systems that scale to millions of users? If so, and if you're looking for a chance to grow and work with some of the most well-known media brands in the world, we'd love to talk. **About the Team** Our...

About GAM TechGAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions. Our mission is to create fun, success, and innovation for our people and customers. We pride ourselves on our core values of Teamwork, Care, Communication, Accountability, and Positive Attitude to...

Technical Support Engineer - Analytics- UB**Applicants are required to read, write, and speak the following languages***: English**Preferred Qualifications****Join us as Technical Support Engineer!**Oracle Technical Support is dedicated to assisting our customers and partners in resolving problems experienced during implementation, administration and...