Technical Analyst 2-support
hace 3 días
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means). Able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration or problem replication.
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Technical Analyst
hace 2 semanas
Guadalajara, México Oracle A tiempo completoTechnical Analyst -Support-22000D4B**Applicants are required to read, write, and speak the following languages***: English**Detailed Description and Job Requirements**As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves...
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Technical Analyst 4-support
hace 4 semanas
Guadalajara, México Oracle A tiempo completoTechnical Analyst 4-Support- GX**Applicants are required to read, write, and speak the following languages**: English**Preferred Qualifications**Required Skills and Experience:- Solid understanding of Linux administration and skills to monitor, configure and improve including csh or bash scripting, cron, OS file permissions, etc.- Practical use,...
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Customer Service Analyst 2-support
hace 2 semanas
Guadalajara, México Oracle A tiempo completoCustomer Service Analyst 2-Support-2200044W **Applicants are required to read, write, and speak the following languages***: English, Spanish **Detailed Description and Job Requirements** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer...
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Customer Service Analyst 2-support
hace 2 semanas
Guadalajara, México Oracle A tiempo completoCustomer Service Analyst 2-Support- W**Applicants are required to read, write, and speak the following languages***: English, Spanish**Detailed Description and Job Requirements**As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This...
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Technical Support Analyst L1.5
hace 3 días
Guadalajara, México Teampay A tiempo completoAt Teampay, we're changing spend management by empowering finance teams with proactive controls and real-time visibility—without restricting employee autonomy. As part of the Paystand family, our innovative approach is transforming how businesses manage their suite of financial operations. **Why Teampay?** **What We Do**: We deliver a modern spend...
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Technical Analyst 3-support
hace 2 semanas
Guadalajara, México Oracle A tiempo completoTechnical Analyst 3-Support-21000ZGT **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** The Oracle Health Sciences Global Business Unit (HSGBU) is a specialized business unit focused solely on the software and service requirements of the Health Sciences industry. By delivering software...
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Technical Analyst 3-support
hace 2 semanas
Guadalajara, México Oracle A tiempo completoTechnical Analyst 3-Support-21000ZGT**Applicants are required to read, write, and speak the following languages**: English**Preferred Qualifications**The Oracle Health Sciences Global Business Unit (HSGBU) is a specialized business unit focused solely on the software and service requirements of the Health Sciences industry. By delivering software solutions...
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Technical Analyst 4-support
hace 2 semanas
Guadalajara, México Oracle A tiempo completoTechnical Analyst 4-Support-220002DN **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** Principal Technical Support Engineer Preferred Qualifications **Department Description**: Oracle Cloud Infrastructure combines the elasticity and utility of a public cloud with the granular control,...
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Technical Analyst 4-support
hace 1 semana
Guadalajara, México Oracle A tiempo completoTechnical Analyst 4-Support- DN**Applicants are required to read, write, and speak the following languages**: English**Preferred Qualifications**Principal Technical Support EngineerPreferred Qualifications**Department Description**:Oracle Cloud Infrastructure combines the elasticity and utility of a public cloud with the granular control, security, and...
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Customer Service Analyst 2
hace 4 semanas
Guadalajara, México Oracle A tiempo completoCustomer Service Analyst 2 - Support- Z4**Applicants are required to read, write, and speak the following languages**: English**Preferred Qualifications****Global Customer HUB Engineer**The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal customers and...
